The Glamourous Toll Booth Woman!

Toll Booth Blonde!

Glamourous Toll Booth!

Pulling into the Portlaoise toll booth and I know I am making good time for the meeting in the centre of Dublin, as long as traffic into the city is OK. That can be a lottery at times ..

As usual you scramble for change as you pull into the quietest toll booth.

How are you today?

I wasn’t expecting that.. as I look up I discover the voice behind the friendly greeting was a smiling and very glamorous woman, well groomed, perfect make-up, blonde hair and wearing a very neat blouse and accessorised with necklace and earrings. My guess is that she could be in her early fifties.

She quickly hands me my 20 cent change and I am moving again.

I certainly wasn’t expecting that friendly greeting, but why not?  I guess we can quickly get too used to the, no rapport, nothing interaction type of interpersonal transaction that can happen so often on the phone, in the shop, at the coffee shop, at the train station or anywhere that we quickly interact with people.

Somehow the toll booth was not a place where I was expecting a friendly interaction like that.

I am guessing that working at the Portlaoise toll booth was not my glamourous woman’s dream job but she has clearly decided that she is going to do it in the best possible way, with pride, efficiency and personality.

All the thousands of drivers on their monotonous journeys who she deals with everyday benefit from her decision to do her job in this way.

Glamourous blonde toll booth woman, thank you … and thank you to anyone who is not exactly doing their dream job but makes a decision to do it the best possible way, with pride and with a friendly smile.

Greg Canty is a partner of Fuzion

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13 Responses to “The Glamourous Toll Booth Woman!”

  1. irishminx Says:

    I agree whole heartily with you Greg that people who are not in their ideal jobs are to be thanked, when they do their work with a smile on their face. Thereby, bringing smiles to strangers/colleagues and clients faces. Their choice being to spread and share their happiness rather than a grunt!

    Have a nice day y’all 🙂

    • Greg Canty Says:

      Maybe, just maybe, the person doing a job that is not ideal for them decides to do that job really well, do that job with all of that enthusiasm and self pride – they could well end up receiving a job offer for the job of their dreams by someone who was impressed? …. its possible

  2. fachtna01 Says:

    Greg – Thanks for taking the time to share that moment with us all. Simple rule for those dealing with the general public, “its nice to be nice”. You’d like to wish that woman well, her positive interaction with the public serve her and her employers well.

  3. eboutiqueathome Says:

    Great post Greg and so so true. Every time I go through the Waterford toll I have the very same experience. Whether its early in the morning or late at night the staff there are just the friendliest, nicest people.

  4. Bernadette Twomey Says:

    Hi Grey I use the Fermoy toll bridge quiet a lot and find the staff there very friendly and smiley. It seems one good thing that has come out of the recession is that people are slowly going back to good manners and being friendly.

  5. scada156 Says:

    I travel up and down to cork and limerick regularly from dublin and she always has a smile on her face. Thank you glamorous toll booth woman

  6. Peadar Gill Says:

    You’ll be in trouble if she’s only 45?

  7. John Riordan Says:

    Don’t know how you survive without a Toll tag…Four tolls between here and Belfast.

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