Bad haircut ..

Greg Canty Fuzion

Haircut? – I’ve just had one !

For years and years I went to the same hairdresser to get my curly mop chopped. For anyone that has witnessed my curls they will know that it is not a regular head of hair – at least that is what I have convinced myself!

Yes, I am particular and once I find someone who I trust to look after my hair I will continue to go there every time, asking for the same person – you end up feeling comfortable with the surroundings and the staff there, which in particular for a guy is a big deal … A hair salon can be a daunting place for a male, surrounded by women nattering, getting blow drys and with their hair in all sorts of weird tin foil! (surely there must be a better method?)

The guys reading this will be wondering why I don’t just go to a barbers – trust me, anytime I have done this it has been a total disaster … even when I was a kid the regular barber just couldn’t handle my hair. So, unfortunately I am destined for a life of embarrassing moments at hair salons ..

My hair trips have been interesting down though the years – ending up in the window under red lamps in Peter Marks at Wilton Shopping Centre when you are 15 on a Wednesday afternoon half day from school is not funny when your buddies are in convulsions looking in – last time I agreed for my hair to be dried naturally!

Or wondering that no matter what instructions I gave the salon I always ended up being scalped – years later I learnt that when I left the house my mother would ring the salon and warn them that she was coming for a refund if they did not give me a decent hair cut – for years I went around thinking hairdressers were deaf!!

The worst was being handed a brush to clean down my clothes and instead I start brushing my hair with it – mortified and red faced I left the salon with the staff thoroughly enjoying the hilarious experience ..

Now, do you understand why I am sensitive about the hairdressers and how important it is that I am comfortable there? – you can also understand that it would take me an awful lot to change from my regular salon.

Sure enough it happened – a few times I rang and they were always too busy and couldn’t squeeze me in, would the following Wednesday week at 4:30 suit? Not really ..

This happened a number of times and eventually I took a huge leap of faith and changed salons and 5 years later I am still going to the one that I switched to – I now know the staff quite well and am comfortable going there.

Truth is most of us are very slow to change our habits unless something has gone wrong, until the day you get a bad haircut – I guess there is more than one hairdresser in the land that can cut my strange mop of hair after all ..

As comfortable as your customer is with you and your team watch out for bad haircuts..

Greg Canty is a partner of Fuzion

PR is all about managing your reputation – while at Fuzion we can enhance your reputation through the media the most important aspects come directly from you.

Tags: , , , , ,

8 Responses to “Bad haircut ..”

  1. Trich Says:

    Great analogy Greg.
    But how did you respond to you Mum when you found out what she was doing all those years ago? 🙂 🙂

  2. Garrett Bradshaw Says:

    wow, that was a good hair day??? id say phil linnot was getting worried about the competition…..! lol

  3. Trich Says:

    I think the photo is cool Greg, but then I like curls 🙂

  4. Stephen Henry Says:

    I understand what you mean about switching, I bet you never told the old salon why you switched which is what most people would do. You probably did tell your friends however.
    This emphasises a real need to stay close to your customers and get real and ongoing feedback which can be a acted on.

    • Greg Canty Says:

      you are so right Stephen – I never gave feedback and for a while would bump into the crew from the old place & was never asked the question why I wasn’t going there anymore ..

      Do you think most people would communicate why they were leaving?

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: