Greg Canty Fuzion Blog

Blackberry - Rollerball Problems

I heard before about a blog that was written by a guy about terrible problems that he was having with his Dell computer, which resulted in a huge reaction from others and eventually a reaction from Dell itself.

I am having a simple problem with my Blackberry, the rollerball is sticking. Ok, small problem but I can’t check texts, emails without spending ages repeatedly rolling and rolling and rolling.

Of course I popped into an O2 store who told me that there was a problem but it would have to be sent away for a week for repair. I have too much information on it and use it too much. I will probably be given a new one but you always end up with a huge pain in the backside of transferring contacts and losing some photos etc.

The friendly guy in the O2 store “off the record” suggested using a pin to poke out the rollerball and then use some cleaning materials on it. I failed miserably at my attempts to squeeze the rollerball out.

I should have known … I had the same issue with the previous model and still agreed to switch to this one!

I put my trust in a Google search to realise that loads or people are having the same problem – surely Blackberry know that this is a huge defect but are not dealing with it officially.

I have decided to switch to an iphone but as an experiment I am writing and tagging this blog to see if I get any reaction from Blackberry!

Blackberry are you listening to what is being said about your products online?

Let’s see !

Greg Canty is a partner of Fuzion Communications, Marketing & PR

Tags: Blackberry, Blackberry Curve, Blackberry Rollerball Problems, Fuzion, Fuzion Communications, Fuzion PR, Greg Canty, Marketing, Web Marketing

This entry was posted on January 3, 2010 at 6:57 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.