Archive for August, 2010

Chow Mein Special! – Going further to find New Business

August 29, 2010
Chinese Takeaway

Chinese Takeaway

Eventually we arrived at my sister’s holiday home in Duncannon in Wexford having spent a few hours in the car and a short ferry ride from Passage East.

A little later when we were all a little peckish and no one at all fancied cooking, someone suggested a Chinese takeaway. The menus were produced and we all picked out a dish of our choice and rang in our order. I jumped in the car with Coley, my brother in law as we were dispatched to collect the grub to satisfy the hungry bunch.

After a few minutes I was quite confused as the car was headed in the direction of the ferry. Maybe I was wrong, but I couldn’t remember passing anything that resembled a Chinese takeaway along the route we had taken earlier. Eventually we arrived at the spot where the ferry operates from and Coley suggested that we get a quick pint at the conveniently located pub.

Totally bewildered at this stage I just said nothing and proceeded to order a pint but I must admit that my stomach was starting to moan and groan as I had started to look forward to my Chow Mein Special!

In the middle of our chat about whoever Liverpool might be signing this year, Coley pipes up with “Here comes our dinner”. The penny took a while to drop but eventually I understood as the ferry approached the pier and we were greeted with the unusual sight of our Chinese friend running up the pier on foot with half a dozen bags! In he ran to the pub without saying a word, handed over the bags of food to the barman and just as quickly as he arrived he had disappeared again, just in time for the return journey!

Without blinking an eye the barman asked was the food for us and if we wanted the food kept warm for a while?  We weren’t the only customers waiting for a Chinese as there were a few other hungry souls nursing a pint until our man ran up the pier. Each bag was carefully marked with the contents and the cost – we finished our pints, claimed our bags and settled our tab with the barman and returned to the hungry mob!

At a time when we all have to dig a little deeper and get up a little earlier just to keep the show on the road it was a terrific and simple lesson in finding new customers by being a little bit creative, working with partners who might also benefit from your offering and literally looking beyond your nearest port for customers.

The Chow Mein special was really special!
Greg Canty is a partner of Fuzion Communications, Marketing & PR

The Irish Bank Robber and Facebook

August 22, 2010

When the renowned Irish American bank robber, Willie Sutton was arrested having been caught after one of his many bank heists he famously gave the following response to journalists who asked him why he kept robbing banks, “Because, that’s where the money was!”

Willie Sutton, The Famous Bank Robber

Willie Sutton, also known as “Slick Willie” and “Willie the Actor” (he was a master of disguises) was born in Brooklyn in 1901 and lived till 1980. He managed to rob 100 banks in his 79 year career, spending much of this in prison after many captures. Toward the end of his life he ended up fronting an advertising campaign for a bank who were introducing card ID’s with the person’s picture on it.

Besides being a notorious bank robber his quote earned him everlasting fame as his surname is now often quoted to refer to any situation where something is clearly “obvious”. In medical circles in particular his name comes up as “Suttons Law” to describe a situation where a diagnosis is exactly that and accountants even use it when talking about Activity Based Costing, “The Willie Sutton Rule”!

In the business of Marketing & PR we often get resistance when we recommend to clients that they should be engaging pro-actively with users on Facebook. We get the arguments about not liking computers, not having enough time, that all users are youngsters and generally not knowing how to use Facebook and not seeing the relevance to them.

Worldwide users have reached 550 Million with the figure in Ireland just over 1.4 million. Of these over 700,000 are over the age of 30. Many of these are your customers!

On average people are using Facebook about 25 minutes per day. Facebook has individual users as well as many businesses who have their own “business pages” and are interacting and influencing Facebook users on a daily basis. Starbucks, the famous American chain of coffee stores have over 12 million people signed up as fans.

The next time we talk about the relevance of Facebook with a client we might just quote the famous bank robber, Willie .. after all it’s very obvious!

Greg Canty is a partner of Fuzion Communications