Archive for the ‘Inspiration’ Category

Klopp – The key moment that won the league?

June 28, 2020

Liverpool celebration against West Brom

After the historic winning of the Premiership this week by Liverpool FC, with seven matches still to play there has been a lot of analysis of Jurgen Klopp’s time at the club, with many trying to identify the “key moments” that have contributed to this huge achievement.

As a colossal and very happy Liverpool fan I’ve watched pretty much every press conference, every match including pre-season games and even the odd reserve match and since Klopp took over as manager in 2015 there have been many significant moments.

A new style of play, intensive pre-season training, the signing of some key players and a continuous learning curve have all contributed to incremental success and of course this has resulted in belief and confidence.

However for me, a key factor in this success story is Jurgen Klopp’s deep understanding of psychology – he knows how the mind works and how much this ultimately affects how the players on the pitch can play to their very best, even at times when things have gone wrong in matches and looked certain that a loss was on the cards.

The role of fans or “supporters” is huge in this and he worked on this aspect from the very first minute.

Klopp demonstrated this in his very first press conference when he identified the colossal role that an impatient but huge loyal fan base could play in the success of the team. He shaped expectations that day when he spoke about changing fans from “doubters to believers” and he also started talking about the heavy burden of past successes.

He identified immediately that an impatient, doubting crowd could “infect” the team on the pitch, to the extent that they would be playing nervously, petrified of any mistake – this had become a big problem at home matches in the past.

A month or so later Liverpool were losing at home to Crystal Palace and with five minutes to go fans started to leave the ground – he took a big risk and made a big deal of this after in his press conference.

He spoke about it being a “lonely moment” and the point he was making was very simple – if you want us to win these games, support us to the very end of the match and anything is possible. This was a huge message he was sending to the fans.

This brings me to what I consider as being the biggest moment that has contributed to the success that we have enjoyed in the last few years and it came in December 2015, a few matches after that Crystal Palace game.

We were playing at home against West Brom and with minutes to go were trailing 1-2 against this mid-table team. Burdened with history, me and most other fans were most likely thinking “typical Liverpool“.

Because of the gentle scolding that he had given to fans just weeks earlier they stayed till the end, never gave up and it worked!!

In stoppage time Divock Origi scored an equaliser and the inevitable did not happen – Klopp went wild, the team went wild and the fans went wild. The match finished 2-2.

Drawing at home to West Brom, 2-2 is a poor result for Liverpool but the last minute response when all felt lost warranted a huge celebration.

If you stay with us until the last minute and keep supporting, then anything was possible.

Klopp had coached the fans about what he needed from them and to crystallise this moment he grabbed the team and led a “bowing” session in front of the fans in the famous Kop – this was a huge acknowledgment, a thank you …you got us that goal!!

Klopp was hugely criticised in many quarters for this disproportionate celebration – we drew with West Brom, not won a cup, after all.

The idiot James McLean called Kloppa bit of an idiot“, making this exact point.

Klopp explained what he was up to after in his press conference:

There was a big misunderstanding against West Brom. I wanted to say thank you to the supporters after that game so I took my team towards the Kop to do it and there was a discussion everywhere about it. For me, it was ‘why should we even discuss that?’

“But I had to learn that English people are not used to that kind of thing”

“I wanted to show that we really we are one unit, 100 per cent one unit. That means I know I am responsible for the performance, but the people are responsible for the atmosphere.

“So it should be a win-win situation. When we play well, it’s easy to get the crowd going and when we don’t play well, we need you to encourage us – get on your feet, tell us ‘come on’ – you have to be the stars then.

“I want us to have the best atmosphere in world football and there is no limit to what we can do actually”

From that moment on Liverpool have won so many matches in the last few minutes, when all seemed lost and the fans were there to witness such exhilaration. And at Anfield since then we have pretty much won every single match.

As a fan there is nothing better than that last minute joy and I’ve been lucky to have been at Anfield to witness the incredible end of match atmosphere where we had last minute winners against Borussia Dortmund and Everton, both of which were huge games.

LIverpool celebration against Barcelona

Last season there was a similar celebration when we incredibly beat the mighty Barcelona, 4-0 on the way to winning the Champions League.

That gesture against West Brom in December 2015 was the moment we won the league..

How much does the right mentality matter in your business?

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

 

 

 

 

 

Waiting for your “Purpose” to reveal itself

February 16, 2020

Greg Canty - Sense of Purpose

Once again you find yourself having this conversation quietly in your head.

I want to make a huge difference on this earth, I want to live a life with Real Purpose” but…..

…you have absolutely no idea what that purpose is !!

Well, instead of getting yourself all frustrated, how about channelling these thoughts and that positive intent in a very different and very achievable way.

How about choosing a number of people in your life who may be in need of help, a boost, a little support, some encouragement and quietly make them your purpose and without saying a word, give them exactly that.

Maybe it’s a family member, a buddy, a work colleague, or a neighbour who is struggling, who has gone off track for whatever reason and needs something from someone to make this time a little easier.

You can be that someone, and you might just be able to get them back on track.

While you are waiting to find your purpose how about being there for that other person so they might be better able to find theirs.

And if your “purpose” never knocks on your door, then maybe it’s not so bad as you have helped a lot of people along the way just when they needed it …. isn’t that a pretty good purpose to have?

Who are you going to help today?

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

When ‘How About’ and ‘Why Not’ come together

December 21, 2019

Emerald Ivory at The White Horse

A really talented musician said “How about” to a bunch of talented musicians who answered “Why not” to an idea about performing classic Irish songs together

Someone said “How about” doing a gig before Christmas at the venue Upstairs at the The White Horse Bar and Restaurant in Ballincollig, Cork and someone said “Why not“.

I saw the gig listing when trying to figure out something special to do belatedly for our wedding anniversary (too busy with client events!) and asked Dee “How about” and she said “Why not“.

Needless to say the debut gig of Emerald Ivory was really special and we had a great night.

To do anything new and discover magic in life we need two essential ingredients:

Someone to ask “How about

and someone to say “Why not“.

Are you one of those people?

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

Mary Elmes, Cork’s bravest woman?

October 20, 2019
Prats-de-Mollo_Childrens_Home

Residents of the War Resisters’ International home in the French Pyrenees at Prats-de-Mollo, housing refugees from the Spanish Civil War

I’ve just finished editing and publishing the Win Happy podcast episode that I recorded with Clodagh Finn, author of “A time to risk all” and Deirdre Waldron, former president of Network Ireland, about the incredible life of the very much unknown Cork woman, Mary Elmes.

(Note: In 2016, having heard about Mary through the Monsignor Hugh O’Flaherty Memorial Committee work, Deirdre in her role as President chose Mary Elmes for the Trish Murphy, Network Ireland Award, the first time it was given posthumously and the first time she was acknowledged in Ireland)

As I was listening to the podcast I was very close to tears when I heard Clodagh describe that moment when one of the children, Charlotte Berger-Greneche saved by Mary Elmes, saw a picture of her mother for the first time when she was 80 years of age.

Clodagh who is incredibly knowledgeable and clearly passionate about Mary Elmes, brings her story to life in the episode and I feel in some ways listening to her, that the spirit of Mary has changed her.

Charlotte Berger-Greneche and Georges Koltei

We were privileged to meet two of these children, Charlotte Berger-Greneche and Georges Koltei (pictured above with Mary’s son Patrick Danjou (on the left of the image)) who were saved by Mary from prison camps in France during World War 2.

They were in Cork city recently for the opening of the new bridge that was named in her honour.

Mary Elmes saved 432 children during the Spanish Civil War and World War 2.

Article by Eoin English, Irish Examiner

Article by Barry Roche, Irish Times

There was a beautiful and very poignant quote by her son, Patrick during the bridge opening:

“I think it’s better to have a bridge than a wall, like some friends of ours in America want to do”

Until very recently this story was one that very few people knew, including Mary’s own family – humble people do what they need to do in a huge time of need and then quietly go about their lives after.

Note: Paddy Butler has also written a book about Mary Elmes “The Extraordinary life of Mary Elmes: The Irish Oskar Schindler”

Mary_Elmes

About Mary

Mary Elmes was born on 5 May 1908 in Cork, Ireland to chemist Edward Elmes and Elizabeth Waters. Edward ran a pharmacy on Winthrop Street. The Elmes family went on to be a very prominent one in the business landscape of the city (The building where MacDonalds is located was an Elmes property).

She attended Rochelle School in Cork and in 1928 enrolled at Trinity College Dublin where she was elected a Scholar, and gained a first in Modern Literature (French and Spanish).

As a result of her academic achievements, she was awarded a scholarship in International Studies to study at London School of Economics and then a further scholarship  in Geneva, Switzerland.

In 1937, she joined the University of London Ambulance Unit and was sent to a children’s hospital in Almeria in then war-torn Spain. She worked in hospitals as an administrator and carer and also helped  in homes looking after children (see picture above). She then moved to France during World War 2.

When it became clear that Jewish children were not legally allowed to be exempt from being sent to the concentration camps, as they had been, Mary, with the help from some colleagues, started to rescue children, taking them to safe houses or helping them flee the country altogether.

Stop for a momentCan you imagine as a parent, making a decision to hand your children over to someone else, in the full knowledge that you would never see them again and this was the only chance of them having a life?

It is a chilling and heartbreaking thought.

Well aware that she was putting herself at risk, she rescued many children by hiding them in the boot of her car and drove them to safe destinations and aided many others by securing documents, which allowed for them to escape through the undercover network in Vichy France.

While she was not a Quaker herself, she worked actively with local Quaker organisations and was often  described as the “head of the Quaker delegation at Perpignan,”.

In 1943, Mary was arrested and was imprisoned in Toulouse and later was moved to the notorious Fresnes Prison run by the Gestapo near Paris, where she spent six months. She was never charged, but when she was released she continued her work with children in prison camps.

Note: In the podcast listen to Clodagh talking about an old blanket that Mary Elmes kept from that prison.

After the war she married and had two children, and lived in Pyrénées-Orientales (Northern Catalonia),

She became the first Irish person to be named Righteous Among the Nations during a ceremony at Israel’s official memorial to Jewish victims of the Holocaust.

Note: Despite gathering the requisite proof that he saved Jews we have been unable to achieve this honour for Monsignor Hugh O’Flaherty.

She passed away in 2002, one month before her 93rd birthday.

If you have the time you might click here to listen to the podcast, maybe read Clodagh’s or Paddy’s excellent books and even better, walk across the beautiful bridge in Cork and think about the bravery of a very special woman, Mary Elmes.

Bridges are better than walls…

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

PRIDE and the motivation behind picking up other people’s rubbish with Tom Butler, Ballincollig Tidy Towns

September 15, 2019

Ballincollig Tidy Towns

I’m always blown away when I bump into Ballincollig Tidy Towns volunteers up early on a Sunday morning as we head to the Regional Park to walk our two dogs, Honey and Bert.

Normally it is a person working diligently by themselves with their litter picker and their black bag. I always make a point of saying “hello” to them and saying “thank you”.

I quietly ask myself the question…. “What could possibly motivate you to get up on a Sunday morning and voluntarily start picking up other people’s rubbish and tidying up our town?

Our downtime is precious, time to rest, time to do our own chores, spend time with family and friends and to enjoy our hobbies, whatever they might be. As for these people, well, how do you explain it?

I was delighted to have the chance to finally chat with Tom Butler, a friend from back in the day who has been Chairperson of Ballincollig Tidy Towns for the last 20 years and ask him this very question.

To try to understand, I asked Tom about the influences in his life, lessons learnt from his scouting days, lessons from his dad, Jim, and what drives him to do what he does each day. He explained how he got involved and the incredible difference the awards have made to towns and villages all over Ireland.

Why does Tom do what he does? – it’s simple, it’s all about Pride.

Click here to listen to the chat with Tom in the Win Happy podcast 

A huge thanks to Tom Butler and the team in Ballincollig Tidy Towns for making our place so special.

Enjoy the show!

Greg 

Greg Canty is the producer of the Win Happy podcast, which is brought to you by Fuzion Communications, a full service PR, Marketing, Graphic design and Digital Marketing agency with offices in Dublin and Cork 

 

For information about podcast production, feel free to contact Fuzion

430 Goats and running a charity with CEO of Bóthar, Dave Moloney

August 20, 2019

Dave Molney and Bothar

On our latest episode of the Win Happy podcast I sat down with Dave Moloney, the CEO of Bóthar and had an honest chat, as always about his life and his role with the charity, that literally grew from a community initiative in Limerick to celebrate Treaty 300, 28 years ago.

The charity that helps communities to be sustainable by sending them livestock has been making a real difference, year in year out and Dave explains how that happens.

His career was interesting, a Limerick city boy who landed a part-time job milking cows, ended up managing bars and restaurants in New York and eventually he got a call from his cow milking buddies to return and help with an initiative that had literally grown legs, called Bóthar.

They needed someone to accompany some livestock to deepest Africa!   

While this charity continues to be a huge success it struck me that Dave, who has been involved at different levels in the charity for 24 years is jaded.

Between the high profile scandals in charities that tarnished everyone bursting a gut with their respective causes, to the extreme regime of corporate governance and scrutiny that each charity must live under now, to the never ending cause of starving people overseas that he feels has taken a very sad back seat to so many other causes that are closer to home.

His big challenge is connecting his cause with a young demographic, which he feels is getting harder and harder.

Somehow getting 430 goats off a plane with no lift seems to be a much easier and energising task….

Click here to listen to his story and the story of Bóthar.

Enjoy the show!

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

The conductor and the magic of teamwork

July 19, 2019

Christian Vásquez

We enjoyed a really special evening this week at the Summer Proms with a wonderful performance by the ‘National Youth Orchestra of Ireland‘ at the National Concert Hall in Dublin, who are without doubt a very talented Irish treasure.

What caught my attention particularly on the night was a very clever way of inspiring the many players by the energetic and charismatic conductor, Christian Vásquez from Venezuela

The blurb on the internet describes him as “Renowned for his charismatic stage presence, powerful interpretations and compelling musical integrity“. I got it!

I must own up to my lack of knowledge when it comes to orchestras and the role of the conductor, but if I ever needed someone to bring this to life for me it was during this performance.

The evening was a full symphonic programme made up of:

TCHAIKOVSKY : Symphony No. 2 in C minor, Op. 17 (Little Russian)
MANUEL DE FALLA : The Three Cornered Hat: Three Dances from Suite No. 2
JOSE PABLO MONCAYO : Huapango
ALBERTO GINASTERA : Dances from Estancia
ARTURO MÁRQUEZ : Danzon nr. 2
ZEQUINHA ABREU : Tico Tico

After the first segment finished the audience applauded to offer their appreciation – Christian the conductor, stepped back into the middle of the orchestra and accepted the applause but then he started to point to some of the individuals in the orchestra gesturing them to stand up and accept particular applause.

He pointed to a drummer at the back, the harpist on the left, a bass player in the middle, a violinist on the right and then a group from each section until all were standing up in unison.

While he ever so slightly embarrassed each of them with this unusual gesture, you could see them beaming with pride amidst their brief moment in the spotlight.

After each musical segment he repeated this gesturing to different individuals and as the night came to the very last sequence nearly everyone in the orchestra had been singled out for individual recognition.

I have no doubt that each player gave a little bit extra, more effort, more emotion, more passion, more verve, and more joy as they played their part on that very last song.

At the very end of the night I saw one of the players wiping his eyes – I am going to assume, these were tears of joy, a night he will never remember.

Getting the most from the talent at your disposal is one of the most important jobs as a manager.

While it is a team effort, taking the time to acknowledge the individuals in your team is one of the greatest things a manager can do. It’s not always easy to do but it always makes a difference and

…you will see the magic in the performance!

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

We have two lives & the second one begins when you realise you only have one!

June 4, 2019

Mario de Andrade

This beautiful poem written by Mario de Andrade (San Paolo 1893-1945), a poet, novelist, essayist and musicologist who was one of the founders of Brazilian modernism, was shared with me by my great friend Fr. John Ahern.

*MY SOUL HAS A HAT*

I counted my years
& realised that I have
Less time to live by,
Than I have lived so far.

I feel like a child who won a pack of candies: at first he ate them with pleasure,
But when he realised that there was little left, he began to taste them intensely.

I have no time for endless meetings where the statutes, rules, procedures & internal regulations are discussed,
knowing that nothing will be done.

I no longer have the patience
To stand absurd people who,
despite their chronological age,
have not grown up.

My time is too short:
I want the essence,
my spirit is in a hurry.
I do not have much candy
In the package anymore.

I want to live next to humans,
very realistic people who know
How to laugh at their mistakes,
Who are not inflated by their own triumphs
& who take responsibility for their actions.
In this way, human dignity is defended
and we live in truth and honesty.

It is the essentials that make life useful.
I want to surround myself with people
who know how to touch the hearts of those whom hard strokes of life
have learned to grow, with sweet touches of the soul.

Yes, I’m in a hurry.
I’m in a hurry to live with the intensity that only maturity can give.
I do not intend to waste any of the remaining desserts.

I am sure they will be exquisite,
much more than those eaten so far.
My goal is to reach the end satisfied
and at peace with my loved ones and my conscience.

We have two lives
& the second begins when you realise you only have one.

Send this to all of your middle aged friends!!

…It is forbidden to keep it

More beautiful music please..

May 14, 2019

Cork Youth Orchestra

It was another magical night in Cork as we watched the superb Cork Youth Orchestra perform with Altan and the Lee Singers at the majestic City Hall.

The performance by the orchestra was just spell bounding as we watched 128 talented young musicians play together, powerfully and passionately conducted by Tomás McCarthy.

It was moving, watching the different sections of the orchestra playing together, creating powerful, beautiful, uplifting music and I was reflecting on the huge feat that we were witnessing, the seamless coordination of so many young talented musicians.

Cork Youth Orchestra

There is huge credit to the conductor, the musicians and the proud parents who all played their role and while we just turned up to experience the special performance on the night, I can only imagine the amount of hard work and countless hours that must have gone into what we were witnessing.

You could feel the huge sense of togetherness on the night and you knew this was the magic ingredient, because without this togetherness the uplifting performance would not have happened.

It made me think about how much we can create and how much we can achieve when we come together with a beautiful, common goal.

I took a photo during the performance and at the interval I opened up Twitter to tweet about the magical evening.

As I was about to post I spotted a jarring tweet about a bombing in Pakistan, where gunmen had forced their way into a hotel and started shooting indiscriminately, leaving four hotel employees and a Pakistan Navy soldier dead. Six others were injured.

How can we come together and achieve such beautiful things and how can we be consumed by so much hatred that we can kill others?

More music please…

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

The Magic Ingredients of Winning!

May 8, 2019

Liverpool FC Barcelona celebrations

While I am basking in the most beautiful feeling of my team, Liverpool FC, once again pulling off another, monumental, miraculous performance to win against incredible odds against Barcelona it’s worth thinking about some of the factors why and maybe we can all take some lessons from it.

Everyone Matters

The team that went out on the pitch to face the mighty Barcelona, one of the best teams in the world wasn’t the first choice team. Many of the star names were missing and those who stepped in, players who have been pretty much second choice all season did a superb job.

…some of your team might surprise you when you ask them to step up.

Karma

At times the wonderful Barcelona were very cynical including the former Liverpool player Luis Suarez. He deliberately injured the Liverpool left back Andy Robertson, which meant he couldn’t play in the second half. His replacement scored two goals!

Philippe Countinho, the wonderful Brazilian midfielder, another former Liverpool player had an awful night. When he was with Liverpool he downed tools at a critical time to agitate for a dream move to Barcelona.

…play a good fair game, do your work ethically and honestly. It will come back in your favour.

Attitude

Jurgen Klopp, the manager from heaven always has a positive, beaming smile and an infectious enthusiasm and passion. Before this game he encouraged the team to go out and enjoy the special occasion, do what you can but make sure you enjoy it. I thunk they did just that!!

..work hard to instil a positive attitude in your team

Belief

No matter what, you have to believe that anything is possible. Jurgen told the team that he thought the task of turning around a 3-0 deficit was impossible but……he also told them that if anyone could this group of players could. They came out on the pitch believing.

…make sure your team know how great they are and believe in their capability

Morale

It is as clear as day that the morale in this team is incredible – there is a bond that has them fighting for each other and this is obvious in their behaviours, their celebrations and their social media posts.

…morale is a precious intangible, work on it

Confidence

That fragile thing, confidence. When you win and keep winning you feel unbeatable, invincible. When the opposite happens you can crumble. The best of us can lose confidence and this can happen when just a few things go against you. Understanding how this works and how you manage it is key.

…keep doing the right thing and have faith, it will bring you results

Liverpool v Barcelona

Resilience

When this team goes behind, when they get beaten they have a resilient mind, they can resist the negative feelings and believe that they have the quality to recover.

…you don’t lose, you learn for the next time. There is always a next time

Experience

There are older players who just add an extra grit and steel and maturity to the team. James Milner, that older head, who somehow manages to outrun and outfight many of the younger players can bring something special from the whole group.

…have a little thought about the older codgers like me and for the older codgers, never underestimate your value to the team

Youth

While the old guys play a valuable part the young guys can also bring freshness, vitality and quality to the team and somehow they are not out of place, even in a red hot, pressure pot atmosphere. Well done Trent and Andy Robertson!

…nurture the freshness and energy that youth brings and support them to thrive

Quality

While attitude and heart and soul will get you so far, you do need to have quality in your team. Liverpool paid big money to bring in a goalkeeper and a central defender in the last year and this quality with the right attitude makes an essential difference

…do what you can to entice the good guys and gals and what you can to hold onto them

Values and Expectations 

Some of the new players took a while to become part of this team – until they get the Liverpool way and understand what is expected of them, and can be relied to do it, they are not allowed on the pitch

…take the time with everyone you introduce to your team to ensure they get your culture and values

Quick thinking

Trent Alexexander Arnold, the young 20 year old from Liverpool gave a lesson in always being alert and looking for opportunities. When everyone else was doing the expected and taking a while to get organised for a corner, just like they do each week he spotted that they weren’t paying attention, they weren’t ready.

His alert mind spotted the gap, a momentary lapse of concentration and before anyone knew it a spontaneous, unplanned perfect ball was passed in and Liverpool had their winner, 4-0!!

…stay alert to opportunities, and encourage everyone to act on them

Staying Calm

Even under pressure you need to stay calm, even when things are going wrong, even in an intense atmosphere. Liverpool have learnt how to stay calm.

…count to 10, count to 20

Training and Hard work

Followers of Liverpool know that the pre-season training is intense and it is all about preparing the team for a gruelling season. The team work hard, run hard and more than opponents, put the opposition under pressure constantly and this takes fitness as well as hard work.

…train your team and work hard!

Learning 

Each year Klopp has learnt how to improve in a demanding English league and also how to manage a European campaign. In his first two seasons the hectic Christmas period seemed to wear his team out, which always resulted in a barren spell. He also struggled to manage both competitions. He has adapted the style of play as he has progressed and it is working!

…constantly review what you are doing, learn and adapt.

Digging Deep

When your back is against the wall you need to be able to dig deep, really deep to cope. He has “dig deepers” in this team, who keep producing the goods. Digging deep is now a habit, a hard habit to break!

…make sure you acknowledge when members of your team dig deep and how much you value it

Habits

It’s so important to get into really great, positive habits. Winning is a habit, just like hard work and always doing the right thing is a habit.

…identify the habits, the metrics that are needed to deliver success and make sure the team know and understand them

Enjoyment!

Klopp preaches to his team to enjoy their football, he preaches to the fans to enjoy the football, even the matches that seem impossible. His smile shows us that he believes it.

…work should be fun and not all serious, enjoy the experience

Management 

Jurgen Klopp manages this team, those regular players and the non regulars, the youth coming though as well as his backroom team, everyone playing their part together.

The other critical part that he manages is the crowd – he is a master of bringing them with him and showing how much and needed their support is, and the very special role that they play in generating a winning atmosphere and even more important, avoiding a negative atmosphere.

…pay attention to your team. look after them and that special dynamic

Support

Jurgen Klopp says that the incredible win would not have been possible without the support of the crowd. Not only does he bring the crowd with him and earns their support but he does the same with the players who aren’t on the pitch and the former players.

…start with you, support those around you and encourage your team to do the same

Communications

While we are talking about our industry, Klopp is a master of communications.

When he came to Liverpool, in his very first press conference he said that he would convert the fans from “Doubters to Believers‘ and in a sweep he not only won the support of every single fan but he also started a very clever process of communicating what the role of “supporters” is and the power of believing.

He is a brilliant communicator, carefully weaving his messages, carefully avoiding certain topics – he is a master!

…learn how to be a great communicator (we can help!!)

Now, enough of this blog post…back to basking!!

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland