Archive for the ‘Personal development’ Category

The Ethics of Business?

April 15, 2019

This was an impressive new venture with some good backers and people involved.

Let’s take the meeting.

These guys were launching a new App and they needed a Marketing and PR Plan to help them – we had our briefing meeting with them, getting stuck into the detail so that we had a deep understanding of their requirements.

We did our research and the team went to work developing a detailed plan for them, one which would achieve their objectives.

We met the guys and presented our plan, which they loved and they gave us the green light to proceed.

We were thrilled with the client win and to be working on such a new and exciting venture, so we handed it to our accounts guy to draw up the contract and ‘lock in’ invoicing and payment arrangements.

Problem!!

The guys would not be in a position to pay the monthly bill on receipt of an invoice at the end of the month as their funding would not be through at that stage. They would not be in a position to pay for three months.

This was really disappointing as it was the first time we heard that there would be an issue with payment. It strangely never came up in the briefing meeting!

Solution – At this stage we had a lot of work done, we were really enthusiastic about the project so as long as funds could be guaranteed we would live with the delay.

Problem number 2 !!

The guys now shared with us that funds were not in place and they were still in a pitching phase, so three months was just an estimate, which they were quite confident about but they could not guarantee with any certainty.

Solution 2 – Taking a huge leap of faith in them we offered to proceed with the work as long as we would get a Personal Guarantee to ensure that we would be paid.

What do you think happened next?

It turns out that these guys were not prepared to provide us with a personal guarantee and instead wanted us to bear all of the risk of our arrangement with them.

In effect they were quite happy entering an arrangement with us knowing that there was a good chance we would not get paid for months or at all.

Furthermore, it turns out they were hoping that we would have more faith in their project than they had themselves so as you can imagine we had no option but to walk away from the work, despite having done lots at this stage.

Ethics?

You meet all types in business but you do hope that the vast majority of them will be honest and honourable and you have to try your best to protect yourself to ensure that you don’t fall prey to the chancers, and we have met quite a few in our time.

The really worrying aspect to this “transaction” was that these young guys who are starting out on their entrepreneurial journey with credible backers/advisors, already have a belief that this is all a game and a perfectly acceptable way to deal with people.

This might be the way that new business is now being conducted but..

Don’t be anyone’s fool..

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

It pays to be an asshole?

March 14, 2019

Asshole

At some point in time the penny dropped that it makes you look like a really great, authoritative person if you are abrupt, rude and condescending to others.

Whatever happened in your past, this was a lesson that you learnt along the way, this was a trick that seemed to get you up that corporate ladder to the lofty position that you now hold.

Was this a parent, a mentor or a boss that taught you this great way of going about your business?

It makes you look big and everyone you deal with look and feel really small and this might actually inspire them to do more for you and maybe even do this from a position of “fear”.

This will really work won’t it??

I just had the “pleasure” of some time in this persons company (we all know at least one) and I am predicting the very worst for them and their role and the collateral damage that they will leave in their wake.

The clock is ticking..

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

Peter Drucker, Management Guru and a Powerful Perspective on age

March 6, 2019

Peter Drucker

I was listening recently to a podcast hosted by Tim Ferriss who was interviewing the author of what I consider to be my bible of business books, Good to Great, Jim Collins.

One of topics discussed was age and Jim put this into huge perspective by chatting about his inspiration, Peter Drucker.

Jim was lucky enough to meet this giant of the management world and when he met him first Peter was 86 and still at full throttle.

Peter was a prolific writer and one of the most respected of his time and in many ways his writings about management are still held out as being ground breaking and as relevant today as they were when they were written.

Jim was sent an image of a bookshelf that was full of all of Drucker’s books and there was a line drawn across the image that marked the volume of books written when he was 65, the typical retirement age.

Incredibly, at 65 years of age Peter Drucker had written just one third of his books!!

Peter Drucker passed away in 2005 at the age of 92 – he wrote another 10 books since Jim had met him at the age of 86!

As I am nudging closer to another birthday (those numbers keep getting bigger!!) I keep telling myself that I am only at the beginning..

Thank you Peter Drucker…

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

 

The Season of Goodwill?

January 6, 2019

Christmas Carol

Another Christmas “season” comes to an end.

The long break that we were looking forward to for ages, the one we all needed to get some much needed R and R,, just came and went in a flash and it is done, the Christmas tree is down and we get back to our normal routines and kick off another year with resolutions and great intentions,

This year was a strange one, well at least it was for me.

This time last year the big “C” finally got the better of my dad, he had a bad turn literally as dinner was served on Christmas day and then we entered that dark and horrible, inevitable tunnel that saw him sadly pass away on the 25th January.

So heading into this Christmas break I wondered how it was going to be for me and the family and I could see this “dilemma” echoed by so many others on social media and in the general conversations that people have – for many it just isn’t a good time for many different reasons.

I wasn’t really sure how I would feel, how it was going to be for my mum and the rest of the family.

Thankfully it felt great, the decorations went up and I could not help but be carried along by the genuine season of “Goodwill”.

I felt a genuine sense of joy, we had worked hard all year and we were going to enjoy a much deserved break and spend precious time with friends, family and the two dogs, Honey and Bert!

One silly moment captured what this time of year is all about for me.

We were in a huge queue in the fantastic newly revamped Dunnes Stores in Bishopstown Court in Cork, which nearly stretched the full length of one of the aisles.

I’m sure that this was the very last place anyone wanted to be spending an hour of their busy lead up to Christmas and instead of being stressed and irritated in the queue people were in great form and there was plenty of friendly banter between everyone.

There wasn’t one cranky person, the Dunnes Stores team even went as far as handing out sweets and bottles of water to those in the queues, and for those with babies and the odd older person who wasn’t great on their feet, they were moved up without any grumble from anyone.

There was one guy in a line directly opposite me and we were having some fun as my queue seemed to move a lot faster than his – I won the race!

Everywhere you go at this time of the year people wish you Happy Christmas and a Happy New Year and while part of it is formula, a big part of it is genuine – we are allowed to be nice to each other at this time!

How bad is that?

A close friend of mine (who absolutely hates Christmas and refuses to get together at this time) sent me a text asking how I was. I think she was expecting me to be down because of dad but instead she got the opposite and she got really cross with me when I explained that I was in great form and feeling genuine joy.

You must think of others who are having a hard time at Christmas” she responded.

Of course I do think of others but I am joyful and I won’t alter that because of your beliefs!

I pushed her to join us over Christmas – even if you don’t “believe” it’s still a great time to relax and enjoy the company of friends without the stress of work and life.

Nothing doing unfortunately, and she insisted that she would avoid all contact until the “season of goodwill” was over…bizarre!

The present I bought for her will be delivered some time in the next few weeks.

My biggest concern was for my mum this Christmas but she refused to be down, she put up her tree and decorations and despite the incredible sadness and loneliness she had fun and spent lots of time with us, as well as the inevitable tears for dad, which we all shed at various times – we miss him deeply.

So reflecting on it all, the traditions, the commercialism, the symbolism and the rare time off I feel it is the very best time of the year, a time to be embraced and enjoyed with friends and family.

And if nothing else, it is a “season of goodwill” and how bad, that for this special window of time each year we are all a little nicer and a little kinder to each other.

How many weeks is it to Christmas?

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

 

 

 

Monotonous roles and having a real purpose

November 27, 2018

Mini

I stood at the counter of the credit union with my daughter, Ellen as we filled out form after form after form – it must have been at least 100 forms with multiple signatures on each (at least that’s how it felt!) as well as answering a multitude of questions. We were there for nearly an hour and it was painful. I was a guarantor for the loan that she was applying for, which is why I was there.

I watched the very helpful lady that was dealing with us and I thought about her job, all day, everyday completing forms, pushing paper and inputting and I felt for her. She was really nice and kind and made sure that we understood the whole process and most importantly how much the monthly repayments would be and when the first one would kick in. At the end of the process we were told the money would be in her account the following Monday afternoon.

I also watched the guy behind her, who was sitting at a terminal and he appeared to be busy inputting “stuff”. Again, I wondered – what boring jobs they have. How could you do this day in day out. would it not destroy your soul?

The reason we were there was that my determined daughter needed to replace her car as her old one eventually packed up. She didn’t want any old car, she wanted something special, one that she would enjoy, a car that would get her excited and one that would put a smile on her face each day she would drive it.

She had done her shopping and set her heart on one in the UK, a gorgeous and relatively new Mini, with good mileage – she was to fly to the UK and collect the car and bring it back on the ferry. She had the whole thing figured out including the VRT (why are we paying so much more than the UK who are also in the EU??).

She rang me this week, totally exhausted – she had returned home in her new car and she was absolutely thrilled with herself, and she now had transport so she could get to work again and she could do it in style!

I thought about the lady in the credit union and the other guy and their monotonous roles – they do this everyday so that people can fulfil their dreams and get the things they want and need in their lives.

Maybe they are great jobs after all?

What is your purpose?

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

 

 

Listening to all of the Signals

November 21, 2018

Rush - Signals

I’ve been thinking a lot about signals recently, the signals that people will send you from time to time and the power of signals when you send them and what they can achieve.

(the pic. is the cover of an album by Canadian band, Rush called Signals)

Some of the signals are big ones from a business or organisation, which are meant to be noticed.

Big, clear signals that are built to deliver clear messages that they want their audience to digest in brochures, websites, adverts or press releases and sometimes there can be much smaller signals, which can be every bit as important such as phone manner, meet and greet, the little stories that can be shared via social media and even the tone of social media interactions.

The big and small signals apply equally with us, mere mortals, human beings occupying space on this earth. We do the big stuff with how we dress and present ourselves, how we speak, the language we use and our choice of subject matter, our personal interactions, how we communicate on email, our blogs and our videos, our bios on our social media accounts and the actual posts themselves.

With business or with our personal signals it is quite easy to “paint a picture” that is advantageous to you and your goals with your target audience but sometimes this may not always quite be “the truth”.

All of us, professionally or personally owe it to ourselves to present the best version of “the truth” to our audiences, but we also owe it to ourselves to never blindly accept what we see from others as there could always be another story, which may not be that obvious.

When it comes to business or personal, as receivers of these signals we need to be careful not to take what we see at face value, but instead look carefully at all of the other signals to discover what the real truth is.

For me, I have found that when something hasn’t quite worked out with an organisation or a person, there was always some signal there that I had actually noticed but had ignored because it was small and it just didn’t stack up against the bigger signals, which surely were the correct version of the truth?

Sellers – be careful with all of the signals you push out.

Buyers – be careful and take the time to look for all of the signals, and obey them!

Greg 

Greg Canty is a Partner of Fuzion Communications who offer Social Media Consultancy Services from our offices in Dublin and Cork, Ireland

 

A salute to my first boss, James Barber

November 19, 2018

Greg Canty

I was really sad today to find out that my very first boss, James Barber sadly passed quite recently at Marymount Hospice.

Many people play a big role in your life, a parent, a sibling, a friend, a teacher, a classmate, a colleague, a child, a life partner but your very first boss is a very special role and in my case, James Barber was the very best boss I could have had.

Why James choose this enthusiast, post leaving cert 17 year old with a big afro, beyond other candidates I’ll never quite know but I’m very grateful that he did and I’m forever in his debt that he treated me so well and gave me a hunger and love for business as well as a lesson in how to treat young people in their first ever roles.

(The pic is of me on my first day in the job, September 1982 – my mother was very proud if me!!)

The brilliant thing about James is that he always treated me with respect. I never felt like a young kid, he brought me to business meetings when we met clients and he made me feel like my opinion and my input was always valuable.

In particular, I remember our long trips in the car to see a client in Tralee and at the end of those days I used come away from them buzzing after learning so much.

He gave all of us in the office great training, he always gave us detailed briefings and clear guidance about each client so that we were always fully informed and therefore confident that we could execute our work well and we did just that. He was the ultimate professional but he also knew how to motivate us.

James was the first person who introduced me to the world of computers – god knows how much it cost but the practice bought a machine and it sat in his office and we were invited to use it and complete tasks for clients. It sounds odd now but it was really progressive and great for all of us.

My proud boast was that we (Barber & O’Leary) were a lot more than auditors and accountants, we were business consultants and for the most part it always felt like we were adding huge value and I credit James for that clever brand positioning, which always helped us to differentiate against competitors.

He was a great accountant, but he was also a great businessmen and I loved every minute of the work on some of the projects that he was involved with.

Towards the end of my days there after I had qualified I was getting itchy feet as I wanted to be even more involved in business and not just working on accounts, so I moved on.

I think James had other plans for me and it was always a regret of mine that I didn’t explore that more but I had made up my mind to move on.

A few years ago, James actually became a client when he came to Fuzion for help with media for a project he was working on and thankfully our input made a difference and we achieved our objective for him – in a very odd way I found it strange to work for him as I still felt he was my boss, still Mr.Barber and not a peer in the business world!

To this day I still talk about those formative years working at 80a South Mall so warmly and I credit James for my grasp of all types of business and the valuable skills he taught this eager young man.

When anyone passes I firmly believe that they live on through everyone they influenced and I know there is a part of him in me.

James…Thank you for being a great boss and for giving me such a great foundation and I hope I can be just as good for all the young people that start their careers with Fuzion.

Sincere condolences to his wife and children, Vivienne, Stephen, David and Amanda.

Rest In Peace..

Greg 

Greg Canty is a Partner of Fuzion Communications who offer Social Media Consultancy Services from our offices in Dublin and Cork, Ireland

Sumud and jumping off the busy “Wheel of Life” with Mick Hannigan, Co-Director of the Indie Cork Film Festival

August 19, 2018

Mick Hannigan

When I sat down to record an episode of the Fuzion Win Happy podcast, with Mick Hannigan, Co-Director of the Indie Cork Film Festival the conversation turned up many surprises, as these chats always do!

Sumud

The first thing that I learnt was that Mick was just after returning from a three month stint volunteering in the West Bank, organised by The Quakers.

He was more than surprised to find himself up a mountain in a place called Yatta (Hebron) herding a small flock sheep with a shepherd – this was just one of his duties as an international monitor in this troubled area.

He witnessed many things in his time there, including many experiences that would leave him with hope, or Sumud as they would say in Arabic.

Since I took a job in an accountancy office in the South Mall, in 1982 as a seventeen year old I have never stepped off that wheel of working – Would you step off your busy ‘Wheel of Life’ and volunteer for three months and really make a difference?

Listen to Mick’s experience in the West Bank by clicking here.

Fuzion Win Happy Podcast

30 Years Talent Spotting

Mick grew up in Blackpool in Cork, had a fun childhood but didn’t like seeing his classmates getting beaten in school.

His colourful life took him to a punk era London in the seventies and then with a few more years under his belt and more maturity he returned to Cork to complete his education in UCC.

Voluntary roles in the Quay Co-op and the Triskel, eventually led to a role as Director of the Cork Film Festival, which he held for 27 years.

His acrimonious removal from this role that he was passionate about, hurt deeply, but eventually he picked himself up, he dug deep and was instrumental in creating the Indie Cork Film Festival, which is now in it’s 6th year.

He carefully followed the ownership model of Cork City FC to ensure that some of the “politics” that he feels affected his previous organisation would not be allowed to reoccur at the Indie Cork Film Festival.

For Mick both of these roles allow his passion for spotting Irish film talent to flourish, and allow a Cork and Irish audience the chance to enjoy something special every year – thank you Mick!

When you get kicked do you have the resilience to pick yourself up and stay on your chosen course?

Click here to listen to Part 2 of our chat with the very special Mick Hannigan.

Greg 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

 

 

 

Connecting Head and Heart with Catherine Moroney, AIB

July 1, 2018

Catherine Moroney - AIB

A good buddy of mine and fellow Dublin Chamber Council member is Catherine Moroney. who also happens to be the Head of Business Banking with AIB,

I grabbed her recently for an episode of the Fuzion Win Happy podcast – I’ve been intrigued by her as she is very lovely and has clearly risen to the top of the career tree in AIB, as she holds down one of the most senior roles at the bank (how can you be so “nice” and still successful? – a fantastic role model).

How exactly did this family woman rise to the top, what was her magic?

I discovered a very interesting background as this self declared “cone head” shared stories about Paddy, her dad, about her early days growing up in Dublin, part time work in a hospital for patients with long term illness and switching from studying Archaeology in college to a job in banking!!

I pushed her hard about what it was like personally and professionally working in the bank throughout the highs of the Celtic Tiger and the colossal crash, we chatted about how the bank is handling diversity, how it is helping customers prepare for the uncertainty of Brexit and the challenge of introducing technology and not losing that connection with customers in the process.

Catherine also shares a very personal, life changing story that will shake you to your core – I’m not sure how I would cope with what she had to deal with.

Click here to listen to the show and get to know Catherine..

Enjoy…

Fuzion Win Happy Podcast

Greg 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

The Bravery of Loris Karius

May 27, 2018

Loris Karius

Like all Liverpool FC fans I am devastated today after our team lost the Champions League Final to Real Madrid in the most bizarre match, which saw us lose our most dangerous player Mo Salah to injury due to a cynical challenge after 30 minutes, witness a blunder in a million and a then a goal in a million and then another blunder.

Our charismatic manager Jurgen Klopp said after that you need luck to win a final – he was right, we experienced the exact opposite and lost 3-1.

While a lot of the focus afterwards was on the Gareth Bale wonder goal there was just as much attention on the two “blunders” by the Liverpool goalkeeper Loris Karius.

As usual social media erupted and some of the nicer comments (on the negative side of the fence) were that he would never recover from such a display and would certainly never wear a Liverpool shirt again.

However, another story has been just as powerful as we watched the heartbreaking tragedy of a young man making the biggest mistakes of his professional career in front of the biggest possible audience – we watched him weeping on the ground.

For me the most striking part of this story was his bravery.

Instead of disappearing from the pitch into the nearest and darkest cupboard he walked to the Liverpool fans weeping and gesturing as he sought forgiveness.

He didn’t avoid interviews, he apologised to the fans.

He went onto Instagram today and apologised, knowing he would probably get a barrage of abuse:

I know I messed up with the two mistakes and I let you all down

I hope he gets over this huge setback and that he fulfils all of his potential and becomes a legend at our club.

In this age of money, little loyalty and an abundance of cynicism in sport we need real characters with bravery.

Loris – I’m looking forward to seeing you back in a Liverpool shirt.

 

Greg 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland