Archive for the ‘Management’ Category

The Importance of Screening Job Applicants!!

February 26, 2024

An email I just received has left me staggered and it has prompted this blog post.

We are recruiting at Fuzion at the moment and our normal process is we list the role on the website and then we run an advert through the jobs advertising function on LinkedIn.

Despite a very careful job description and a request to attach a cover letter (a simple test of how interested the person is) you then are faced with a deluge of applicants, 95% of which are totally and utterly irrelevant.

Of course you will then also get a deluge of recruiters contacting you promising “perfect fit” candidates.

The screening of these applicants and emails takes quite a while and it is always made easier if applicants follow the instructions and write an intelligent cover letter.

Once I narrow down the applicants to a “possible” list I then test each candidate with an email asking them a few simple questions. Invariably these will include a general question such as “what interests you most about the role with Fuzion” and then something specific about them, maybe about some aspect of their CV that I need some clarification about.

I do this to get some extra information but also to test the person including their ability to communicate and to see if they are intelligent, to see if they are nice and how much they really want the role.

Sometimes I never even receive a reply , which shows that many people are just pressing buttons on LinkedIn and weren’t very serious about their application in the first place.

Depending on the responses I then decide who I should do a first “light” online screening interview and after that a deeper interview with other members of the team.

We don’t always get it right but for the most part the process has served us well and we have a really great team.

So, back to today and that email…

I received a response to one of my emails from an applicant who had a very interesting CV –

Based on my past experience, organisations or recruiters generally go through these questions on a 30 minute screening call. Is there a specific reason Fuzion does it on an email? 

I am available between 14:00 hrs and 16:00 hrs tomorrow and on Tuesday if you’d like to chat through the questions and proceed with my application.

Wow I thought, so I replied:

Hi X,

This is the most time efficient screening process for us.

Many thanks,

Greg

And while writing this blog I received a reply from this eager job hunting applicant:

Thanks for clarifying. However, this isn’t a time efficient process for me. Thanks for considering my application but I’d like to withdraw. 

All the best. 

Thanks,

Hmmm, I think there is a small touch of an attitude with this woman and she has done me and Fuzion a huge favour by showing me clearly who she really was.

My response:

Hi X,

You have just shown me how good my screening process is by demonstrating how much you were interested in the role.

Greg

Maybe we are approaching “full employment” and this attitude is probably a unfortunate by-product of this environment whereby some applicants think they are god’s gift to the employer worldthey are not!

This is one of these another of those “you’ll never believe me when I tell you what happened today!” stories!

Greg

Greg Canty is a partner at Fuzion Brand Communications agency with offices in Dublin and Cork, Ireland

Is there anything else we should be worried about?

April 17, 2023

I was listening to a really popular Irish podcast and the podcast host had one of the countries foremost economists on the show.

As you would expect the economist was fielding various questions and giving his expert opinion on the Irish economy, fuel prices, the war in Ukraine, the ongoing stresses caused by Brexit and how these issues could affect various business sectors in the country.

It was an excellent review and for the listener they would definitely have come away with valuable insights.

Just as the show was about to wrap up, the podcast host asked the economist a simple question: “Is there anything else out there that we should be worried about?

While it could be viewed as a great question and one designed to make sure that all bases were covered, I found myself getting angry with what I was hearing.

Let’s not look for “more” things to worry about – there is always something if you look hard enough.

Instead, look for the opposite ….how about asking about the great opportunities out there ?

Greg 

Greg is a partner at Fuzion Communications, a full service Marketing and PR agency with offices in Dublin and Cork, Ireland

The slow and long road back to the office ..

July 13, 2021

Oh…you want me to deliver the session in person, in Dublin?

This was a simple enquiry to facilitate a social media strategy session to a group from an organisation and then provide some specific bespoke training on one of the social media platforms.

We were having the usual conversation except the only sticking point was that they wanted a full day session with their group and I was trying to discourage this.

I find that if you stay at training too long then people get tired and what they learn in the morning they end up forgetting in the afternoon. It’s best if they get a chance to slowly digest, process and try it out for themselves.

I normally suggest half day sessions, when everyone stays fresh and then allowing a week in between so that everyone can practice and then come back to progress further.

It must be on the one day because we have the hotel booked” she said.

It was only then that the penny dropped and I understood why she wanted it on the same day.

This threw me as I hadn’t been faced with this in a long time and I wasn’t quite sure how I felt about it.

Ok, lets do it ..

As it turned out there was a mix up with the hotel booking on their end and the training was cancelled (after all that !!) and while I was disappointed a big part of me was delighted!

I wasn’t looking forward to the prospect and disruption of it.

Travelling and delivering training sessions in person was part and parcel of the last 10 years (pre Covid), but the truth of it is that I have been doing this from the comfort of my little home office (converted bedroom) for the last 16 months and it works really well.

It’s convenient for me and participants, I’ve tweaked my delivery for online and it works really well, it’s cost effective and it also means they get a fresh “Greg” who isn’t after driving for a few hours and all that goes with it.

The big conversation that I was having with myself was “how inconvenient and pointless” that travelling/in person/ hotel experience would be compared to the very convenient way that I have replaced it with, and with no negative impact on the learning experience.

However, I do love the face to face in person training and as a social creature I love the energy you get back from a “live” group and the special learning dynamic that can happen. This will always have it’s place but only when necessary.

I know my simple example of this in person training session will be replicated very soon with so many of those things we have all been doing in the course of our work while working from home.

People have had to take on board new work habits which are now deeply embedded and there are parts about these that are very convenient as well as being cost and life effective and they won’t want to give them up too easily.

We can all talk about hybrid but this could be a very slow and long road back to the office and we need to be really careful to preserve what is working because it is possible to get the job done and ….

Win Happy!

Greg

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR, Graphic Design and Digital Marketing services from our offices in Dublin and Cork, Ireland

Dangerous People!

December 14, 2020
Dangerous People !

Don’t you just hate those “dangerous people” who come to meetings because

– they ask the question you hope no one asks

– they don’t just go with the flow and nod their head politely at what is being said

– they are there to fulfil a role and not to be popular with the group

– through their actions they encourage others to speak their mind

– they provide another point of view and quite possibly an inconvenient one

– they can make you feel uncomfortable

– they might take the meeting in an unplanned direction

– they could cause the meeting to run over

– they might just result in making more work for everyone

Next time you have a meeting where you really want to trash out an issue, hold people accountable, get alternative views and maybe even arrive at a much better conclusion, make sure you have a dangerous person in the room..

Of course if you want an easy life..

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

Klopp – The key moment that won the league?

June 28, 2020

Liverpool celebration against West Brom

After the historic winning of the Premiership this week by Liverpool FC, with seven matches still to play there has been a lot of analysis of Jurgen Klopp’s time at the club, with many trying to identify the “key moments” that have contributed to this huge achievement.

As a colossal and very happy Liverpool fan I’ve watched pretty much every press conference, every match including pre-season games and even the odd reserve match and since Klopp took over as manager in 2015 there have been many significant moments.

A new style of play, intensive pre-season training, the signing of some key players and a continuous learning curve have all contributed to incremental success and of course this has resulted in belief and confidence.

However for me, a key factor in this success story is Jurgen Klopp’s deep understanding of psychology – he knows how the mind works and how much this ultimately affects how the players on the pitch can play to their very best, even at times when things have gone wrong in matches and looked certain that a loss was on the cards.

The role of fans or “supporters” is huge in this and he worked on this aspect from the very first minute.

Klopp demonstrated this in his very first press conference when he identified the colossal role that an impatient but huge loyal fan base could play in the success of the team. He shaped expectations that day when he spoke about changing fans from “doubters to believers” and he also started talking about the heavy burden of past successes.

He identified immediately that an impatient, doubting crowd could “infect” the team on the pitch, to the extent that they would be playing nervously, petrified of any mistake – this had become a big problem at home matches in the past.

A month or so later Liverpool were losing at home to Crystal Palace and with five minutes to go fans started to leave the ground – he took a big risk and made a big deal of this after in his press conference.

He spoke about it being a “lonely moment” and the point he was making was very simple – if you want us to win these games, support us to the very end of the match and anything is possible. This was a huge message he was sending to the fans.

This brings me to what I consider as being the biggest moment that has contributed to the success that we have enjoyed in the last few years and it came in December 2015, a few matches after that Crystal Palace game.

We were playing at home against West Brom and with minutes to go were trailing 1-2 against this mid-table team. Burdened with history, me and most other fans were most likely thinking “typical Liverpool“.

Because of the gentle scolding that he had given to fans just weeks earlier they stayed till the end, never gave up and it worked!!

In stoppage time Divock Origi scored an equaliser and the inevitable did not happen – Klopp went wild, the team went wild and the fans went wild. The match finished 2-2.

Drawing at home to West Brom, 2-2 is a poor result for Liverpool but the last minute response when all felt lost warranted a huge celebration.

If you stay with us until the last minute and keep supporting, then anything was possible.

Klopp had coached the fans about what he needed from them and to crystallise this moment he grabbed the team and led a “bowing” session in front of the fans in the famous Kop – this was a huge acknowledgment, a thank you …you got us that goal!!

Klopp was hugely criticised in many quarters for this disproportionate celebration – we drew with West Brom, not won a cup, after all.

The idiot James McLean called Kloppa bit of an idiot“, making this exact point.

Klopp explained what he was up to after in his press conference:

There was a big misunderstanding against West Brom. I wanted to say thank you to the supporters after that game so I took my team towards the Kop to do it and there was a discussion everywhere about it. For me, it was ‘why should we even discuss that?’

“But I had to learn that English people are not used to that kind of thing”

“I wanted to show that we really we are one unit, 100 per cent one unit. That means I know I am responsible for the performance, but the people are responsible for the atmosphere.

“So it should be a win-win situation. When we play well, it’s easy to get the crowd going and when we don’t play well, we need you to encourage us – get on your feet, tell us ‘come on’ – you have to be the stars then.

“I want us to have the best atmosphere in world football and there is no limit to what we can do actually”

From that moment on Liverpool have won so many matches in the last few minutes, when all seemed lost and the fans were there to witness such exhilaration. And at Anfield since then we have pretty much won every single match.

As a fan there is nothing better than that last minute joy and I’ve been lucky to have been at Anfield to witness the incredible end of match atmosphere where we had last minute winners against Borussia Dortmund and Everton, both of which were huge games.

LIverpool celebration against Barcelona

Last season there was a similar celebration when we incredibly beat the mighty Barcelona, 4-0 on the way to winning the Champions League.

That gesture against West Brom in December 2015 was the moment we won the league..

How much does the right mentality matter in your business?

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

 

 

 

 

 

Valuable Business Supports available from the Local Enterprise Offices

April 15, 2020

What a hard to believe, crazy time that we are all knee deep in!

For some it is incredibly busy, coping with fulfilling unprecedented demand in difficult circumstances, for some it is somewhat damaging and messy and for others this “pause” is devastating and real solutions are needed for immediate survival and to plan for a much needed return to some type of normal.

The Local Enterprise Office network has implemented a suite of support services to assist businesses at this time.

We would urge you to look carefully at these valuable supports, not only to assist you right now, but also to make your business stronger going into the future.

There are 31 Local Enterprise Offices around the country, all offering these additional supports:

A support we have found to be hugely beneficial for businesses throughout the years is the Trading Online Voucher Scheme

A second voucher is now available for businesses that have previously availed of this support over the years. Having a strong online presence has never been more important, so whether it’s improving your website and online shop to creating an app, we strongly advise you to check this out.

The Trading Online Voucher can also be used to support the below:

  • Website Creation
  • Digital Marketing
  • Social Media for Business
  • Search Engine Optimisation

To find more about the online trading voucher and the eligibility criteria visit www.localenterprise.ie and contact your local office.

If we can assist you to put a practical plan together in any of these areas give us a call and we will do everything we can to help.

As well as the Trading Online Voucher, there is a range of different supports available to businesses impacted by COVID-19.

An overview of all supports available:

Trading Online Voucher Scheme
Second voucher available

 

Can you do more business online?

The expanded Trading Online Voucher Scheme helps small businesses with up to 10 employees to trade more online, boost sales and reach new markets.

There is up to €2,500 available through the Local Enterprise Offices, with co-funding of 10% from the business. Funding can be used towards adding payment facilities or booking systems to your website or developing new apps for your customers.

The voucher can also be used towards subscriptions to low cost online retail platform solutions, to help companies quickly establish a retailing presence online.

 

Business Continuity Vouchers 
Apply for €2,500 in consultancy

The new Business Continuity Voucher is designed for businesses across every sector that employ up to 50 people.

The voucher is worth up to €2,500 in third party consultancy costs (at no cost to the company) and can be used by companies and sole traders to develop short-term and long-term strategies to respond to the business challenges of the COVID-19 pandemic.

The goal is to help companies make informed decisions about what immediate measures and remedial actions should be taken, to protect staff and sales.

If we can be of assistance, please contact us and we will talk through the challenges you are facing.

LEO Financial Supports 
Grants for new and established businesses

 

COVID-19
Business Loans  

First 6 months are interest & repayment free
New low rate of 4.5% through the Local Enterprise Offices

The COVID-19 Business Loan from Microfinance Ireland (MFI), in partnership with Local Enterprise Offices, is a Government-funded initiative to support small businesses.

It’s designed for micro-enterprises that are a) having difficulty accessing Bank finance and b) impacted, or may be impacted negatively, by COVID-19 resulting in a reduction of 15% or more in turnover or profit.

To view loan features click here.

 

Lean for Micro
Become a Leaner business

LEAN for Micro is available to LEO clients to help build resilience within small companies.

Under this programme, clients can avail of consultancy support with a LEAN Expert (a qualified practitioner), who will work with the company to introduce lean principles, undertake a specific cost savings project and assist the company in benchmarking its performance. LEAN for Micro can also be used to help implement new remote working and physical distancing guidelines.

 

Mentoring Advice and guidance
Now free of charge 

Grants for new and established businesses

 
Under the Local Enterprise Office Mentor Programme, clients work with an experienced mentor to identify solutions to areas of exposure within their business. With advice and guidance from their mentor, clients develop strategies that are more robust, which address issues and maximise potential opportunities when the COVID-19 crisis comes to an end.
 

Training and Webinars 
Upskill and network remotely,
for free

Local Enterprise Offices have moved training programmes, workshops and networking meet-ups online, covering areas such as cash management in a crisis, leading your business through COVID-19 and advice for employers impacted by the crisis.

Training programmes are free of charge and places can be booked online, through your Local Enterprise Office.

 

LEO Financial Supports 
Grants for new and established businesses

For existing companies and potential start-ups that meet eligibility criteria (such as employing 10 or fewer people with the potential for growth and job creation), Local Enterprise Offices can also offer financial supports to help manage current market challenges:

  • Business Priming Grants
  • Business Expansion Grants
  • Feasibility Study Grants
  • Technical Assistance for Micro-Exporters Grant

To view the full details on the supports available to your business and the criteria visit: www.localenterprise.ie/Response.

Depending on how the situation evolves, criteria may change so please refer to the above website for updates.

Please don’t hesitate to contact us if we can offer you advice during these difficult timesand try to stay positive and seriously think about using these supports, for today and a much better tomorrow….it will come!

Best wishes from all at Fuzion.

Greg

(086) 8311156 greg@fuzion.ie  

Greg Canty is the Managing Partner of Fuzion Communications, Marketing, PR, Graphic Design and Digital Marketing, Dublin and Cork offices

The conductor and the magic of teamwork

July 19, 2019

Christian Vásquez

We enjoyed a really special evening this week at the Summer Proms with a wonderful performance by the ‘National Youth Orchestra of Ireland‘ at the National Concert Hall in Dublin, who are without doubt a very talented Irish treasure.

What caught my attention particularly on the night was a very clever way of inspiring the many players by the energetic and charismatic conductor, Christian Vásquez from Venezuela

The blurb on the internet describes him as “Renowned for his charismatic stage presence, powerful interpretations and compelling musical integrity“. I got it!

I must own up to my lack of knowledge when it comes to orchestras and the role of the conductor, but if I ever needed someone to bring this to life for me it was during this performance.

The evening was a full symphonic programme made up of:

TCHAIKOVSKY : Symphony No. 2 in C minor, Op. 17 (Little Russian)
MANUEL DE FALLA : The Three Cornered Hat: Three Dances from Suite No. 2
JOSE PABLO MONCAYO : Huapango
ALBERTO GINASTERA : Dances from Estancia
ARTURO MÁRQUEZ : Danzon nr. 2
ZEQUINHA ABREU : Tico Tico

After the first segment finished the audience applauded to offer their appreciation – Christian the conductor, stepped back into the middle of the orchestra and accepted the applause but then he started to point to some of the individuals in the orchestra gesturing them to stand up and accept particular applause.

He pointed to a drummer at the back, the harpist on the left, a bass player in the middle, a violinist on the right and then a group from each section until all were standing up in unison.

While he ever so slightly embarrassed each of them with this unusual gesture, you could see them beaming with pride amidst their brief moment in the spotlight.

After each musical segment he repeated this gesturing to different individuals and as the night came to the very last sequence nearly everyone in the orchestra had been singled out for individual recognition.

I have no doubt that each player gave a little bit extra, more effort, more emotion, more passion, more verve, and more joy as they played their part on that very last song.

At the very end of the night I saw one of the players wiping his eyes – I am going to assume, these were tears of joy, a night he will never remember.

Getting the most from the talent at your disposal is one of the most important jobs as a manager.

While it is a team effort, taking the time to acknowledge the individuals in your team is one of the greatest things a manager can do. It’s not always easy to do but it always makes a difference and

…you will see the magic in the performance!

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

The Magic Ingredients of Winning!

May 8, 2019

Liverpool FC Barcelona celebrations

While I am basking in the most beautiful feeling of my team, Liverpool FC, once again pulling off another, monumental, miraculous performance to win against incredible odds against Barcelona it’s worth thinking about some of the factors why and maybe we can all take some lessons from it.

Everyone Matters

The team that went out on the pitch to face the mighty Barcelona, one of the best teams in the world wasn’t the first choice team. Many of the star names were missing and those who stepped in, players who have been pretty much second choice all season did a superb job.

…some of your team might surprise you when you ask them to step up.

Karma

At times the wonderful Barcelona were very cynical including the former Liverpool player Luis Suarez. He deliberately injured the Liverpool left back Andy Robertson, which meant he couldn’t play in the second half. His replacement scored two goals!

Philippe Countinho, the wonderful Brazilian midfielder, another former Liverpool player had an awful night. When he was with Liverpool he downed tools at a critical time to agitate for a dream move to Barcelona.

…play a good fair game, do your work ethically and honestly. It will come back in your favour.

Attitude

Jurgen Klopp, the manager from heaven always has a positive, beaming smile and an infectious enthusiasm and passion. Before this game he encouraged the team to go out and enjoy the special occasion, do what you can but make sure you enjoy it. I thunk they did just that!!

..work hard to instil a positive attitude in your team

Belief

No matter what, you have to believe that anything is possible. Jurgen told the team that he thought the task of turning around a 3-0 deficit was impossible but……he also told them that if anyone could this group of players could. They came out on the pitch believing.

…make sure your team know how great they are and believe in their capability

Morale

It is as clear as day that the morale in this team is incredible – there is a bond that has them fighting for each other and this is obvious in their behaviours, their celebrations and their social media posts.

…morale is a precious intangible, work on it

Confidence

That fragile thing, confidence. When you win and keep winning you feel unbeatable, invincible. When the opposite happens you can crumble. The best of us can lose confidence and this can happen when just a few things go against you. Understanding how this works and how you manage it is key.

…keep doing the right thing and have faith, it will bring you results

Liverpool v Barcelona

Resilience

When this team goes behind, when they get beaten they have a resilient mind, they can resist the negative feelings and believe that they have the quality to recover.

…you don’t lose, you learn for the next time. There is always a next time

Experience

There are older players who just add an extra grit and steel and maturity to the team. James Milner, that older head, who somehow manages to outrun and outfight many of the younger players can bring something special from the whole group.

…have a little thought about the older codgers like me and for the older codgers, never underestimate your value to the team

Youth

While the old guys play a valuable part the young guys can also bring freshness, vitality and quality to the team and somehow they are not out of place, even in a red hot, pressure pot atmosphere. Well done Trent and Andy Robertson!

…nurture the freshness and energy that youth brings and support them to thrive

Quality

While attitude and heart and soul will get you so far, you do need to have quality in your team. Liverpool paid big money to bring in a goalkeeper and a central defender in the last year and this quality with the right attitude makes an essential difference

…do what you can to entice the good guys and gals and what you can to hold onto them

Values and Expectations 

Some of the new players took a while to become part of this team – until they get the Liverpool way and understand what is expected of them, and can be relied to do it, they are not allowed on the pitch

…take the time with everyone you introduce to your team to ensure they get your culture and values

Quick thinking

Trent Alexexander Arnold, the young 20 year old from Liverpool gave a lesson in always being alert and looking for opportunities. When everyone else was doing the expected and taking a while to get organised for a corner, just like they do each week he spotted that they weren’t paying attention, they weren’t ready.

His alert mind spotted the gap, a momentary lapse of concentration and before anyone knew it a spontaneous, unplanned perfect ball was passed in and Liverpool had their winner, 4-0!!

…stay alert to opportunities, and encourage everyone to act on them

Staying Calm

Even under pressure you need to stay calm, even when things are going wrong, even in an intense atmosphere. Liverpool have learnt how to stay calm.

…count to 10, count to 20

Training and Hard work

Followers of Liverpool know that the pre-season training is intense and it is all about preparing the team for a gruelling season. The team work hard, run hard and more than opponents, put the opposition under pressure constantly and this takes fitness as well as hard work.

…train your team and work hard!

Learning 

Each year Klopp has learnt how to improve in a demanding English league and also how to manage a European campaign. In his first two seasons the hectic Christmas period seemed to wear his team out, which always resulted in a barren spell. He also struggled to manage both competitions. He has adapted the style of play as he has progressed and it is working!

…constantly review what you are doing, learn and adapt.

Digging Deep

When your back is against the wall you need to be able to dig deep, really deep to cope. He has “dig deepers” in this team, who keep producing the goods. Digging deep is now a habit, a hard habit to break!

…make sure you acknowledge when members of your team dig deep and how much you value it

Habits

It’s so important to get into really great, positive habits. Winning is a habit, just like hard work and always doing the right thing is a habit.

…identify the habits, the metrics that are needed to deliver success and make sure the team know and understand them

Enjoyment!

Klopp preaches to his team to enjoy their football, he preaches to the fans to enjoy the football, even the matches that seem impossible. His smile shows us that he believes it.

…work should be fun and not all serious, enjoy the experience

Management 

Jurgen Klopp manages this team, those regular players and the non regulars, the youth coming though as well as his backroom team, everyone playing their part together.

The other critical part that he manages is the crowd – he is a master of bringing them with him and showing how much and needed their support is, and the very special role that they play in generating a winning atmosphere and even more important, avoiding a negative atmosphere.

…pay attention to your team. look after them and that special dynamic

Support

Jurgen Klopp says that the incredible win would not have been possible without the support of the crowd. Not only does he bring the crowd with him and earns their support but he does the same with the players who aren’t on the pitch and the former players.

…start with you, support those around you and encourage your team to do the same

Communications

While we are talking about our industry, Klopp is a master of communications.

When he came to Liverpool, in his very first press conference he said that he would convert the fans from “Doubters to Believers‘ and in a sweep he not only won the support of every single fan but he also started a very clever process of communicating what the role of “supporters” is and the power of believing.

He is a brilliant communicator, carefully weaving his messages, carefully avoiding certain topics – he is a master!

…learn how to be a great communicator (we can help!!)

Now, enough of this blog post…back to basking!!

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

Peter Drucker, Management Guru and a Powerful Perspective on age

March 6, 2019

Peter Drucker

I was listening recently to a podcast hosted by Tim Ferriss who was interviewing the author of what I consider to be my bible of business books, Good to Great, Jim Collins.

One of topics discussed was age and Jim put this into huge perspective by chatting about his inspiration, Peter Drucker.

Jim was lucky enough to meet this giant of the management world and when he met him first Peter was 86 and still at full throttle.

Peter was a prolific writer and one of the most respected of his time and in many ways his writings about management are still held out as being ground breaking and as relevant today as they were when they were written.

Jim was sent an image of a bookshelf that was full of all of Drucker’s books and there was a line drawn across the image that marked the volume of books written when he was 65, the typical retirement age.

Incredibly, at 65 years of age Peter Drucker had written just one third of his books!!

Peter Drucker passed away in 2005 at the age of 92 – he wrote another 10 books since Jim had met him at the age of 86!

As I am nudging closer to another birthday (those numbers keep getting bigger!!) I keep telling myself that I am only at the beginning..

Thank you Peter Drucker…

Greg 

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR and Graphic Design agency with offices in Dublin and Cork, Ireland

 

 

Strategy – A good strong “why” will stop the arguments!

June 12, 2018

Strategy

I found myself in the middle of a big argument with a colleague about a decision that had been made around an initiative.

To cut a long story short, it was cancelled and I wasn’t at all happy about it as I believed this was a really poor decision according to all of the well thought criteria and rationale that I had in my head!

He thought it was the right thing to do to cancel it and I thought it was totally wrong and we both argued tooth and nail for our point of view. In the end we had to agree to disagree as it would soon be dark as there was no shifting of our respective opinions.

I reflected after on this argument and the potentially damaging heated disagreement and realised that the absence of a clear strategy that would have given the argument a clear focus was the main reason that had us in a battle of words that was going nowhere fast.

Why?

If the why (or the strategy) was clearly established, understood and agreed in advance of our “argument” then there would have been a good chance that we may have had no need for any conversation!

Armed with a good ‘Why’ a logical decision could have been made by answering a few basic questions:

– Who is our agreed target audience?

– Why are they important to us?

– What is our agreed objective for that audience?

– What are the best tactics for reaching that audience?

– How did this initiative work as a tactic that delivered the objective for this audience?

– What were the KPIs that were agreed to assess the success of the initiatives?

– What was the cost of the initiative?

– How did the initiative work in the past and how did it perform against the agreed KPIs?

– Could anything have been done to improve the performance of the initiative?

– Are there other alternative tactics that would deliver the same or better results?

With a strong and transparent assessment framework that is rooted in a clear strategy our conversation would have been very straightforward.

Have a strong why that everyone agrees with and your life will be much easier all round !

p.s. I know I was right!

Greg 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland