Archive for the ‘Friendship’ Category

What do you bring to work? – the Gospel according to The Boss

February 18, 2017

Bruce Springsteen - Born to Run

I always tell the fantastic team that work with me and Dee at Fuzion Communications, that they don’t work for an entity, they actually work for themselves.

Fuzion isn’t the place where they work, it is them, it is us.

Together we turn up, we ply our trade and we give of ourselves and the result of this is Fuzion.

The place where we work is what we collectively make of it, and it is up to us together, to make it a special place that we can all enjoy.

When we get this right and we enjoy doing great work together for our clients we call it Win Happy.

When anyone new starts I explain our simple work philosophy to them and I am sure they think I am a total crackpot because sadly it doesn’t normally operate like this in the workplace.

I am in the middle of a fantastic book and the following powerful excerpt really resonated with me as it describes our philosophy better than I ever can:

There is love and respect in the centre of everything that we do together.

It’s not just business, it’s personal.

When you come to work with me, I had to be assured that you’d bring your heart

Heart sealed the deal.

We are more than an idea, an aesthetic. We are a philosophy, a collective, with a professional code of honour.

It is based on the principle that we bring our best, everything we have, to remind you of everything you have, your best.

That it’s a privilege to exchange smiles, soul and heart directly with the people in front of you.

That it’s an honour and great fun to join in concert with those whom you’ve invested so much of yourself in and they in you, your fans, the stars above, this moment, and apply your trade humbly (or not so!) as a piece of a long, spirited chain you’re thankful to be a small link in.  

Bruce Springsteen

Excerpt from his book ‘Born to Run’

#WinHappy

Greg Canty 

Greg Canty is a Partner of Fuzion Communications, a full service agencu that offers Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

 

Time to Prioritise Caring

December 30, 2016

Caring

As we roll into another year we inevitably start thinking about the things we have achieved and the things we want and wish for in the new year.

If I was to express my wishes for next year in one word I would choose the word “Caring“.

I’m not sure if it is just now that I feel there is a real deficit of caring in the world, if it is just what I am seeing and reading or whether it is a reflection of my age and if I am starting to think and observe things differently?

I am worried that there is not enough caring in the world and I feel that this year has plummeted with awful incidents in Nice, Berlin, Aleppo and some of the horribleness that we witnessed in the United States by the President Elect, Donald Trump in his campaign.

Lessons in how to win elections were absorbed by a new generation and “caring” isn’t quite the word that comes to mind when you reflect on what we saw being played out for months and months in the lead up to the awful result.

Closer to home our year ended in Ireland with the homeless coming together under the simple ‘Home Sweet Home‘ banner and they occupied an unused office building, Apollo House to put much needed roofs over heads and put a public spotlight on this big issue, which is getting worse and worse. The homeless need this as they can’t go on strike to get attention.

We heard the involvement of high profile Irish musicians including Glen Hansard and Hozier being sadly criticised by some in the media as being a stunt by them to raise their popularity!

What has happened with the way we think about things?

The courts moved in double quick time (they can when they want to) incredibly to process an injunction against the occupants.

The very sad “win” was that the homeless were allowed stay in the disused office building until January 11th – Merry Christmas!!

When living in a disused office block over Christmas is considered a win for those poor temporary residents we have arrived at a very poor state of affairs. Unfortunately this was a win for them – can you imagine?

My wish for the new year is that we start genuinely caring for each other, that we teach our children the importance of caring and let them witness it everyday, that we teach caring in our schools, that we make caring a priority in our workplaces, that caring becomes part of the values that companies live by and that we put caring for people in our communities, on our roads, in our cities and countries before any other criteria.

Let’s start caring.

Happy New Year and a big thank you to all the readers of my blog posts – see you next year!!

Greg

Greg Canty is a Partner of Fuzion who offer Strategic Communications, Marketing, PR, Graphic Design services from our offices in Dublin and Cork, Ireland

Your most important customer 

August 12, 2016

Cakes - Fuzion

Last week our fantastic and very lovely graphic design intern, Marianne sent everyone in the team this mouthwatering email:

Morning, there are some home-made buns in the reception area should you fancy something sweet. They are cinnamon sugar and amaretto sugar buns (hope no one has nut allergies). Enjoy!

Enjoy?!!

They were absolutely delicious but more than that, this fantastic gesture by her was a brilliant way to make a connection with her fellow teammates on her first week.

This huge gesture blew me away and it got me thinking about customers and customer service.

The most important customers aren’t the crew out there that buy our goods and services, they are the people who work alongside us, day in and day out. Our bosses, our peers, our trainees, our interns – our relationship with these individuals is the most important one of all.

We spend most of our waking hours together and ultimately it is this group who will help to deliver your personal success, who will generate your income, who will make your days more enjoyable, who we need when we have problems and are under pressure.

Most of us can’t do it by ourselves and isn’t it much more fun when we do it together?

The most important customer is the person who works with you – look after them, treasure them.

Well done Marianne and thank you. You get it.

#WinHappy 

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR, GraphicDesign services from our offices in Dublin and Cork, Ireland

Sick notes and morality

August 1, 2016

sicknote

Eventually the day of reckoning arrived and it looked like we were hours from the court case starting.

We were there just to support my buddy and unfortunately his wife and his son had also been dragged into it.

The previous week saw plenty of movement with offers coming through to my buddy to repay him the significant amount of money that was personally lent by him to his previous employers, his great “friends” to prop up their business.

This was big – they were now admitting they owed the money and there was no more mention of the crazy things they had been accusing him of. Unfortunately their offer to repay was in instalments over 10 years, which could never be acceptable as one could not trust that this would be executed without fuss.

For this reason my buddy couldn’t accept the offer and to add insult to injury they had subpoenaed his wife and son to attend court as their witnesses!! This was crazy and totally irrelevant and I’m guessing a simple, deliberate tactic to upset them by dragging them into the intimidating atmosphere of court.

The intimidation certainly did not work and my buddy, his wife and son were in determined mood to fight to get their money.

We sat in the pub across from the court while the wheels of the court process slowly turned and while the solicitors played their games. The pub was full of little groups of people all with their solicitors huddled over cups of coffee discussing their respective cases.

At least today, nearly two years on, the case would be heard and this nightmare might finally come to an end for them.

An unexpected call came through …”sick notes

Sorry??

My buddies ex employers, the “friends” had both tried to excuse themselves and adjourn the case due to sickness. One had a note saying he was unable to attend due to migraine and the other was unable to attend due to stress! The poor things getting sick on the same day – it wasn’t even first day back at school – what would their mum and dad have said if they pulled that excuse!

Both notes were coincidentally for a period of 5 days, which would happily take them past the end of the week by which time the courts would have closed for the summer recess.

This is a stupid, blatant game that is too easy to play and even a doctor, another professional was willing to play their part in the farce.

The presiding judge was having none of it and ordered that the “patients” would be present the next day to commence the case.

The next day arrived, other cases were heard before this one and the opposing side argued that there wasn’t enough time to hear the case before the end of the week so it should be adjourned.

Bingo, success, they did it!! Doctors notes, shenanigans etc etc and another four months have been bought.

It is far too easy in this country to play the game and for clever and devious people to work the system and dodge their basic commitments.

I watched my buddy and his family, I saw the strain that they were under and the cruel stress that they have been forced to endure and will have to endure for even longer. This was the sad reward for my buddy who helped these people that he believed, trusted wholeheartedly, people he considered were great friends.

I truly hope that justice will be served eventually and that my buddy and his family will get their hard earned retirement nest-egg fund back.

People talk about karma and I’d like to believe in it but sometimes I wonder..

I’ll keep you updated.

Check out my original post “Pillars of Society to be exposed” for more background.

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR, GraphicDesign services from our offices in Dublin and Cork, Ireland

Relentless – Secrets of Success

August 1, 2016

Relentless - Mary White

Relentless is a powerful word and you can picture something that never stops, wave after wave, determination, a powerful, unstoppable force.

For some reason the book “Relentless” by Mary White about the Cork ladies GAA team caught my attention.

This wasn’t a book about the success of a glamorous Premiership team, a World Cup team, a famous boxer or even a high profile GAA team – it was the incredible, largely under the radar, success story of the Cork ladies GAA team.

I think what grabbed me about this story is that there had been a huge transformation from decades of virtually zero success to an 11 year period whereby 29 titles were won including 10 All Ireland finals, nine Division One titles and 10 Munster titles.

Relentless - Mary White

Without a doubt Cork always had huge potential with a large selection of talented players to choose from, many who had enjoyed success at Club level but for some reason this never transformed itself into a successful county team.

Surely there was some magic behind this transformation, one thing that we could point to, one secret that we might all learn from that could help us in all aspects of our lives?

I eagerly turned the pages to search for the secret..

Instead of one “thing” I discovered lots of factors that contributed to this incredible achievement:

Pride in the Jersey

There was a really interesting incident after another miserable defeat against Kerry, which could have been a turning point. After the match the players one by one were throwing their jerseys on the dressing room floor and a leader appeared.

Mary O’Connor, the only player to have won a medal with Cork ‘lost it’ at this point “We don’t throw the Cork jersey on the ground any more. We earn those jerseys and we need to respect that. Fold them and put them back into the bag for the person kind enough to wash them for us. Our attitude needs to change, and it changes now!

Step up a leader – well done Mary O’Connor.

The right people on the bus

Some of the key individuals who were involved from the previous era had to be removed as they were identified as part of the problem – there had to be changes and even though this was a painful process it had to happen in order for real change to occur.

The need for this change to occur was identified as being necessary.

Belief

An unwavering belief was instilled in this group – while this seems like an obvious one it was a huge achievement to make a team of disbelievers actually believe that success was possible.

How do you change this mindset?

Clear vision and goals

This group of players were given a clear vision and goals by the manager. The manager produced a paper, which was distributed to the group, which outlined clearly what  his vision was for the group.

This is what I want – who is with me?

Hard work/Training

This Cork team trained more than any of the other teams. This training improved the team. Lets repeat this – they trained more than any of the other teams. Train more, win more – that’s a big lesson!

While this is a very simple factor this group of players were inspired and motivated to want to give so much of themselves. Cork is a big county and many of the players were travelling huge distances on a regular basis just to get to training.

How do you get a group to want to do this?

Commitment

Over this 11 year period this large group of players were inspired to give total commitment to the team – this wasn’t a glamorous ‘premiership’ project whereby stardom would be guaranteed. It was about something totally different.

How do you change a group to suddenly make them want to give absolutely everything?

Comradery not Rivalry

In the early days these individual talents used come together and stick to their own club cliques, sitting together and not mixing. It’s simple to see how this behaviour would not lead to a successful formula.

This changed and in time this bunch of individuals and cliques were playing for each other – how did this change occur?

Dealing with disagreements

Disagreements used happen as you could imagine but instead of these leading to divisions and a disjointed group a fair mechanism of dealing with these occurred and the group got tighter with problems being solved without festering resentments.

This was a big achievement that cannot be underestimated.

Cork ladies GAA team

Coping with disappointment

Success was not immediate and there were some early disappointments that could easily have meant that heads would drop and the rebuilding project would derail.

This was not allowed to happen and instead valuable learning’s were banked from every disappointment to help towards future success.

Later on there were further setbacks, which could easily have demoralised the team and end the run of success. This team always rebounded from every single setback.

Evolution and Experience 

The management team had a lot of experience and a very clever thing they seemed to achieve was a powerful blend of experience and youth at all times in the team. Over 11 years this balance always seemed to be there with new faces, youth and energy carefully and constantly being introduced to an experienced group producing a winning formula.

Judging the need for fresh faces and getting the timing of their introduction right is a huge skill.

Playing for each other – friends?

At the Dublin Momentum Summit I heard Munster and Irish rugby legend Paul O’Connell speaking about the importance of ‘playing for each other‘.

This element was abundantly clear in Relentless. This team made up of club rivals who initially wouldn’t sit together would end up doing anything for each other.

A spirit and togetherness was instilled in this group that made them virtually unbeatable – this was demonstrated time after time throughout the 11 years, most often during times of sadness and loss.

This team had trips away in the sun, half of them ended up with food poisoning on one of these trips – did someone decide that going away together was good for team bonding?

Never say die attitude

From the outside you imagine a team that was invincible, one that blew all opposition out of the way. While there was plenty of evidence of this during the 11 years there were also many times when this team were beaten, dead on their feet and staring at certain defeat.

This team won these matches – it always seemed to find something at these moments, there was a belief deep inside enough of the team or the management to turn things around and change certain defeat to success.

At times it was the experienced players, at times it was inspired substitutions – at all times there was enough belief in the team to lift everyone. 10 points down with 15 minutes to go and being played off the park in the 2014 All Ireland final – this Cork team won these matches.

Who instilled this in this Cork team?

All players count and no stars

While this team did have its top performers and it’s “stars” there were times when matches were won by the young guns, by the unsung heroes by the solid defenders who knew how to close games out.

This was a team, not a group of talented individuals.

Injuries and comebacks

I was really shocked by the amount of injuries endured by members of the team. For some stupid reason I was thinking with ladies there wouldn’t be as many (stupid me!) – the book is littered with stories of initial despondency, motivation, resilience, hard work, incredible recoveries and determination by those who were injured and there were the teammates who wanted to win for them.

This team had steel in abundance.

Complacency

When you win a big trophy for the first time do you take the foot off the gas? When you win a second time – do you notch down a gear and maybe not work quite as hard the next year, because after all, you are the best?

Managing complacency and guarding against it must have been one of the greatest achievements of this team – who was responsible for making sure this did not happen?

Brave decisions

Someone has to make the tough decisions and have the intelligence and gut to know when the time is right to make them. Choosing who is in the squad and who isn’t, who is in the team and who isn’t, dropping big players and introducing unproven, young players. At key moments in matches knowing when changes were needed and making the right changes.

Someone made a lot of very brave decisions over and over.

Simplicity

These 11 years had no extraordinary factors – there were no fancy methods, definitely no fancy facilities, no fancy perks. Deliberately keeping it simple and with no frills seemed to work perfectly.

Psychology

Knowing the right thing to do at the right time and knowing the right thing to say at the right time to ensure this team were always in the right frame of mind to win over and over was pure genius.

At times the team thought that the methods of their coach, former teacher, father of six, grandfather Eamonn Ryan were a little strange but ultimately they trusted him implicitly and would run through brick walls for him.

The book has many examples of inspirational things he did and said to individuals and the team such as the ‘flying V formation of geese flying‘ analogy:

By flying in V formation, the whole flock adds at least 71% greater flying range than if each bird flew on its own.

People who share a common direction and sense of community can get where they are going more quickly and easily because they are travelling on the trust of one another.  

Humility

Finally one of the most impressive success factors evidenced in the book is the humility of the team and the management. No one was allowed get ahead of themselves and everyone treated everyone with the utmost respect.

Their rivals held the Cork team in the highest regard because of how they behaved themselves and how they ‘wore’ their considerable success.

This humility is best captured by coach Eamonn Ryan when he was asked about this incredible success story, the team and his role in it:

I’m grateful for their cooperation, for no recriminations when I made a mess of things, and I’m grateful for their patience when things didn’t go well.

They did their best, I did my best, and we all had a great time

I spent the whole book looking for that one thing, that one factor that could explain all of this success and it seems to be …

Eamonn Ryan - Cork Ladies GAA

The Coach – Eamonn Ryan

He created a family situation where everybody relied on everybody else, and we all new we needed each other

He took over this team in 2004 while he was coming to the end of treatment for prostate cancer.

This former teacher had a fantastic, simple, positive way of training and motivating the team: “Whatever we did, he was praising us loads. Praise meant so much to us, particularly the older girls. When it came to Cork we had no confidence in ourselves or in the set-up and brick by brick, Eamonn built it back up. He kept telling us we were great footballers

It seemed to work!

Mary White - Relentless

I highly recommend this fantastic book by Mary White which is available online and in all good bookstores!

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

 

 

 

 

 

 

Tiny thing, huge thing

June 1, 2016

Team bonding

This was a tiny thing..

It was a busy day and I just finished a great social media session with a client. As per usual it went on longer than planned as we really got deep into the strategy and explored exactly how far we could change the public perception of their company by using social media in a clever way.

Jonathan was the only one left in the office and he told me that the presentation for the prospect we were meeting the following day was done. I asked him to press print on two copies as it would save me a little job the following day.

While I was tidying up the meeting room I spotted Jonathan at the binder and he was binding up the presentations for me.

There’s no need to do that

Not a bother, what else would I be doing” he answered.

That wasn’t true – it was a gorgeous evening and he had a family to get home to.

Jonathan is our Creative Director, our head of design and without a word he jumped in to do this tiny thing for me.

At Fuzion we talk about having a Win Happy ethos. Helping and supporting each other is a big part of this.

What he did for me wasn’t a tiny thing, it was a huge thing – thanks Jonathan!

#WinHappy

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

Young and Old Momentum

May 22, 2016

Rubyhorse pictured at the White Horse in Ballincollig, Cork

I had a really great, inspirational day at the Dublin Chamber, Momentum Summit, which was held at the Aviva Stadium last Friday.

This was the second year of this full day event, which featured a really nice mix of speakers, master classes and good, old fashioned networking during the many coffee breaks, lunch and drinks reception.

We had top class panelists from a variety of businesses big and small around topics such as “Differentiation“, “Scaling” and “Online Opportunities“, we had a fantastic speaker Jamil Qureshi who spoke about the importance of your Mindset and your Purpose and lastly we had a “Competitive Edge” sporting panel, which included Paul O’Connell (who incorrectly predicted an Ulster win!), Henry Shefflin and Jack McCaffrey.

This easy and relaxed Friday was superb and as Dublin Chamber of Commerce President, Derry Gray eloquently suggested at the beginning of the day, it was “time for you to think and quietly reflect“, which I certainly did.

Improper Butter -

The two young entrepreneurs, Elaine Lavery and Hannah O’Reilly who co-founded Improper Butter spoke really well about their exciting start-up journey and I think they gave me and many others cause for reflection!

Privately while I listened to the story of these two young entrepreneurs I wondered about my life, my career and the things that I have achieved along the way. I have worked in fabulous companies, I opened, closed and sold many different businesses and now I am dedicating most of my energy to Fuzion, which I love.

That voice in my head started: “Should I have done more with my career, have I achieved what I wanted to, have I been a success, do I have the same energy that I had when I was the same age as these young entrepreneurs and I am ready for new exciting opportunities when they come along?

Has it passed me and my generation by, I wondered and is it now up to a new generation to do these new things?

These thoughts were bothering me a little as I ate my lunch and the guy alongside me said loudly what I had been thinking. Some of the others I chatted to during the rest of the day were also saying the same.

While we were so clearly impressed by these young entrepreneurs we were at the same time feeling that our time had come and gone.

I hopped in the car and faced rush hour traffic (Luas strikers adding an extra layer of volume – thank you strikers and SIPTU!) as well as a trip to Cork to get to a long awaited comeback gig by Cork band, Rubyhorse.

Those thoughts about the “Momentum” of youth lingered with me on this longer than usual journey.

Eventually I got home, fed the dog and headed to the White HorseBrendan my son and his buddy Alan were at the gig as well as Alan’s dad Harry – I was chatting with Harry as we watched our two boys, who are now in their late twenties. Both are part of this younger, carefree generation, both with exciting careers. Brendan is flying as a music and advert director and Alan is a writer who is just back after participating in a documentary project in Columbia of all places!

The boys are about to start work on a short film together based on the storyline from the music video that Brendan did for Gavin James “For You”.

We were chatting about this generation and how different they were to ours – at least that is what we feel. How many fathers and mothers have had this conversation about their children?

Harry told me about a young lad, who was a neighbour of his when he was growing up. This lad packed up school really early. As early as the age of 12 he used head to Croke Park from Cork on the train for big matches selling merchandise. At 17 he bought his first pub.

Harry met him recently and he is now working for someone else, happily punching out a weeks wage – we try things and some of these things fail. If enough things fail we retrench, we lose that will to try again and maybe that entrepreneurial spirit gets knocked out of us.

That question was back in my head – Do we lose that ‘Momentum’ as we get older?

The gig kicked off..

This gig is a really significant part of this blog post as there is a very special story behind it so bear with me just a little bit longer!

These guys came from my school in Cork – they formed a band and dreamed big!

Dave Farrell - RubyhorseThe superb lead singer, Dave Farrell (he was born to be a lead singer!) was once sent home from school for declaring he wanted to be a rock star! It was like that at that time – get a solid job was what we were all encouraged to do.

Dave and his band of merry men followed their dreams and their success came in the United States where a few years of hard work and great songs resulted in them hitting the Top 20 with appearances on the top TV shows such as The Letterman and the Conal O’Brien show.

In an interview with the Irish Emigrant in 2003 Dave spoke about the differences between Ireland and the U.S., which he summed up in one comment “Here, you have loads of freedom and opportunities. America grants you the opportunity to pursue a dream“. Things have changed in Ireland..

Rubyhorse

Unfortunately through a combination of burnout, geography and young families these special, very talented school friends called it a day on Rubyhorse and settled in to ‘ordinary’ lives in different parts of the world.

Through a quirk of circumstances (a charity reunion last year) these older and wiser guys are now back with a vengeance and a very privileged audience were treated to a proper Rubyhorse gig full of old classics and some sparking new material from a new album that will come later this year. (Well done Dave, Joe and Deccie and a few new faces!)

After a superb gig and a few beers I walked home and thought – We are older, we have experienced the highs and lows that life throws us but we still have it and we are going to “Sparkle” just like this new generation.

It’s all about our Mindset and Purpose!

If we want it …we have Momentum

Check out “Sparkle” the track that broke Rubyhorse in the U.S.

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

 

 

What advice would you give your older self?

December 31, 2015

Yoko Ono Quote

I was chatting to one of my kids buddies who was running their own business for the first time and they asked me a very genuine question.

With all that I have learnt along the way, what advice could I give them?

This was a really good question to ask because just like any other ‘older‘ (a very loose definition!) person I have accumulated a collection of valuable life experiences and learnings from my many different situations, which you would hope could benefit someone younger and with less experience.

I heard a series of interviews on the radio over the past few days with a similar theme: “What advice would you give your younger self?

This is a clever thing to ask because it is all about passing on wisdom that has been learnt along the way and trying to crystallise this into solid pieces of advice.

The only problem with all of this is that it is a little bit too retrospective and doesn’t do a whole pile for us!

Ok, we did learn things that might help those with less experience and we can give theoretical advice to our younger selves. Brilliant!

Instead how about asking that younger person with all of their freshness, different perspective, raw energy and enthusiasm to give us valuable advice about our lives and then apply our accumulated wisdom and knowledge and then do a totally different exercise…

Answer this question:

What advice would you give your older self?

Write down the answers and start following that advice straight away …what are you waiting for?!!

Greg Canty 

Greg Canty is a Partner of Fuzion PR, Marketing and Graphic Design, with offices in Dublin and Cork

The Team Challenge and listening to that Voice in your Head

December 18, 2015

Team spirit

It’s that time of the year again and we are planning our ‘team day‘ to sign off another year.

This is always a special day when we discuss our plans for the new year, do a few team things together and toast the successes during the year gone by.

My team is really important to me and while this is made up of a group of individuals it is the collective that makes it so special.

We work hard to create a special atmosphere that allows a team spirit to thrive – this is always about respecting each other, working hard, having fun, encouraging, praising, supporting, celebrating special occasions, team days and every Friday we go to lunch together and break bread.

We call this #WinHappy and it is about working hard together in a good, enjoyable, supportive atmosphere – when you get this right you win with a big smile on your face!

The team spirit process starts when we recruit and we place a big emphasis on the character of the individual as well as their technical ability. In our job specifications we make it clear that we want ‘heart and soul‘ team players.

While we work hard to create that special atmosphere it will only happen when the individual plays their part, which does involve a sacrifice on their part.

Team sacrifice

Will I stay on for drinks after work, will I give up my Friday lunch, will I stay back and help, will I attend the networking event, will I give up my night and celebrate with the team? Why can’t I just punch in my time and head home once my work is done?

While I would love to say we always get it right in Fuzion and succeed in creating that special team spirit there have been times when this just hasn’t been the case. Invariably the reason for this has been that someone who doesn’t fully buy into or fit into the Fuzion ethos has started working with us and it quickly upsets the whole dynamic.

When this dynamic isn’t right it is very damaging for the whole business and everything becomes more difficult. It is like playing a match with a big weight on your back and at the time you realise that something is wrong but often it’s not a very easy thing to sort out.

When it is not right you end up with unhealthy cliques, sniping and personal agendas, people not helping each other, upset and stress, jealousy, silly games, poor work and a lack of commitment. This will impact on the quality of the work at some point.

Even worse in our own business I have witnessed the transformation of great, positive people into disheartened, unmotivated and disruptive individuals in a matter of months when the wrong atmosphere develops. Just one person who isn’t the right fit can change everything.

On each of the few occasions when this happened it has been quite easy to pinpoint the individuals who upset the team balance and in every single case during the recruitment process I can recall that clear voice in my head saying “they are not a fit for Fuzion” or  “this just doesn’t feel right“.

In each of these scenarios I forced myself to ignore the voice in my head when the evidence on their CV’s was so strong convincing me that they would be a great fit for Fuzion – none of these appointments have ever worked out!

I wonder if each of the individuals themselves knew they weren’t a fit? –  I guess when you need a job you too can ignore these voices.

I’m looking forward to our team day, to enjoying the year ahead together and making sure that I always listen to those reliable voices.. 

Greg Canty 

Greg Canty is a Partner of Fuzion PR, Marketing and Graphic Design, with offices in Dublin and Cork

Jurgen Klopp and his Ten Management Tips

December 7, 2015

Jurgen Klopp

I’m writing this a little bit depressed after a very disappointing defeat away to struggling Newcastle but in general we have seen a transformation of Liverpool FC in the last two months since Jurgen Klopp, the manager has arrived.

The players have been transformed, the same squad that we thought were lousy purchases are now looking like great players and we have had a few very impressive results of late (except for Newcastle!) and it does seem to be wholly down to the charismatic manager (the self declared Normal One) who has previously enjoyed huge success in Germany with Borussia Dortmund.

Pretty much every Liverpool fan believes that success is around the next corner, which was certainly not the case before he joined the club.

How can a manager make such a difference and can the lessons we learn from him be applied to our own businesses?

What does Jurgen do that is so special?

1.”Belief” 

The first thing he did when he joined the club was he made a declaration to the fans “We need to change from doubters to believers

He gave every fan and player something to think about – we must believe if we want to achieve, which is a simple and yet powerful statement.

He went on to say that he believed in the team at the club, which was why he joined in the first place – if you were a player listening to these words you would feel good about yourself.

Do you believe in your team?

Jurgen Klopp

2.Honesty, openness and no jargon

When he is asked a question by the media he gives a straight, honest and open answer. He talks in a simple way that we all understand and can relate to.

He tells us that football is a simple game ..he is right!

Can you be open and honest with your team?

Jurgen Klopp hugging

3.Don’t be afraid to hug!

We watch him going onto the pitch after the matches and playfully hugging the players. This seems to be a lot more than professionals doing their jobs!

Are people happier when they are treated like this?

4.Have fun

Jurgen loves to laugh, he has a huge smile and he seems to do it all of the time and it is infectious. At the press conferences the media laugh with him.

He tells the players to enjoy themselves on the pitch.

Can work be fun?

Jordan Henderson with Klopp

5.Don’t take it too seriously

Unlike Bill Shankly the legendary Liverpool manager who said football was “more important than life or death” Jurgen says it is just a game and that it should be enjoyed and not taken too seriously – you can see he lives this.

Are your team so stressed that they can’t function properly?

6.Work Hard

This is a key success factor with him. All of his teams are known for their ferocious work ethic – without hard work you won’t win.

This is totally non-negotiable with him.

Are your team prepared and motivated enough to give  you 110%?

7.Have a plan

Already he has managed a few historic victories against some of the big teams and he puts this down to hard work combined with good planning. In one of these matches he fielded a surprising team who played exceptionally and won – he explained after that he had time to plan and prepare with this group of players so there was no point using some of the bigger stars.

Are you planning carefully?

8,Things go wrong – that’s football!

He commented that with the Liverpool team he noticed that they would implode if they conceded in a match and as a result could not recover from this situation.

He has taught the team to accept that things will go wrong and that this is part and parcel of competing – just learn not to give up when it happens!

Do your team have resolve?

9.Mr Motivator

He does seem to have the gift of bringing the best out of each and every single player. He seems to know when a hug works, when a few positive mentions in press conferences will work and when helpful advice from the sideline works (he does scream and roar during the matches).

We clearly don’t see everything that goes on but the players have gone on record as to the huge difference he has made to them.

Do you feel motivating your team is important?

klopp celebrating

10.Passion

Take just one look at him when he celebrates a goal or even when he lives every kick and moment of the matches…he is incredibly passionate!

If you aren’t passionate can you expect your team to be?

What factors would you add to this list?

Greg Canty 

Greg Canty is a Partner of Fuzion PR, Marketing and Graphic Design, with offices in Dublin and Cork