Archive for the ‘Motivation’ Category

What do you bring to work? – the Gospel according to The Boss

February 18, 2017

Bruce Springsteen - Born to Run

I always tell the fantastic team that work with me and Dee at Fuzion Communications, that they don’t work for an entity, they actually work for themselves.

Fuzion isn’t the place where they work, it is them, it is us.

Together we turn up, we ply our trade and we give of ourselves and the result of this is Fuzion.

The place where we work is what we collectively make of it, and it is up to us together, to make it a special place that we can all enjoy.

When we get this right and we enjoy doing great work together for our clients we call it Win Happy.

When anyone new starts I explain our simple work philosophy to them and I am sure they think I am a total crackpot because sadly it doesn’t normally operate like this in the workplace.

I am in the middle of a fantastic book and the following powerful excerpt really resonated with me as it describes our philosophy better than I ever can:

There is love and respect in the centre of everything that we do together.

It’s not just business, it’s personal.

When you come to work with me, I had to be assured that you’d bring your heart

Heart sealed the deal.

We are more than an idea, an aesthetic. We are a philosophy, a collective, with a professional code of honour.

It is based on the principle that we bring our best, everything we have, to remind you of everything you have, your best.

That it’s a privilege to exchange smiles, soul and heart directly with the people in front of you.

That it’s an honour and great fun to join in concert with those whom you’ve invested so much of yourself in and they in you, your fans, the stars above, this moment, and apply your trade humbly (or not so!) as a piece of a long, spirited chain you’re thankful to be a small link in.  

Bruce Springsteen

Excerpt from his book ‘Born to Run’

#WinHappy

Greg Canty 

Greg Canty is a Partner of Fuzion Communications, a full service agencu that offers Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

 

Wishing your time away..

January 16, 2017

Monday Morning Blues

It’s Monday morning, we struggle out of bed and it’s off to work – the clouds are hovering over our heads. We have the Monday morning blues..

I wish it was the weekend.

I can’t wait for the weekend, I can’t wait until the bank holiday weekend, I can’t wait until the James Vincent McMorrow gig, I can’t wait until my summer holidays, I can’t wait until Christmas!

While it’s great to have things to look forward to it’s even more important to embrace each day and everything that we do.

Enjoy your Monday, enjoy your work, enjoy that time with your workmates and your clients and everyone that you interact with and then get yourself home, to the gym, to wherever you go and enjoy that.

Make a choice and look for that enjoyment in everything that you do.

Stop wishing your time away.. it’s way too precious for that. 

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

 

The Art of Possibility – I had a great 2017 because..

January 1, 2017

Klopp - We believe

For the last few years I have been doing this simple little exercise at the start of the year to help me get focused around things that are important both personally and professionally.

I have found it to be really useful and it has made a big difference and as I look back at 2016 I can see the things that I have achieved as a result of this focus. In Fuzion we also ask all of the team to do this – it is important to us that everyone in the team achieves their personal and career goals.

Making plans and actually achieving them is always challenging and at the start of the year we find ourselves at the start of that loop all over again making promises that often will never materialise!

Benjamin Zander - The Art of PossibilityA few years ago I was inspired by a book about goal setting in a different way called “The Art of Possibility” by Benjamin and Rosamund Zander (a really interesting motivational book by the conductor of the Boston Philharmonic Orchestra and his wife who is an executive coach).

Benjamin Zander, the conductor has the task every year of bringing out the very best from a large group of very talented musicians for his orchestra.

His approach is rooted in the power of visualisation – the simple idea behind this is that if you visualise what you want to achieve then there is a much better chance of it actually happening (disbelievers ….stop reading now !!)

This is my application of his great idea to tap into all of Your Possibilities..

Take a quiet few moments so you can concentrate with a blank sheet of paper and a pen and I want you to do some visualisation – First take a few deep breaths and relax and close your eyes.

Now imagine the last working day of the year just before you head out the door to do some last minute shopping and enjoy a well-earned rest. You are feeling very satisfied as you reflect on your fantastic achievements during the year. Some of these were personal things and some of these were professional things – you are feeling great.

Now open your eyes and write at the top of the blank page the date:

Friday, 22nd December, 2017

Now write down this personal statement:

I had a great year because ….

Now off you go and list the things that will make 2017 a great year for you:.

Take your time and be as specific as you can including all of those business and personal goals that will give you that sense of satisfaction on that last work day.

Now you need to study this list and start figuring out how you can make this list come to life.

Put your piece of paper in a safe place so that you can refer to it throughout the year to make sure your wish list stays on track.

Enjoy realising all of your possibilities – it’s there waiting for you.

Happy 2017!!

This clip of Benjamin Zander is really motivational and well worth watching.

(the pic at the top of the post refers to the quote that Jurgen Klopp made when he was recruited as Liverpool Football Club manager. His message to the fans was that he wanted to change them from ‘doubters’ to ‘believers’. He gets visualisation! )

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Time to Prioritise Caring

December 30, 2016

Caring

As we roll into another year we inevitably start thinking about the things we have achieved and the things we want and wish for in the new year.

If I was to express my wishes for next year in one word I would choose the word “Caring“.

I’m not sure if it is just now that I feel there is a real deficit of caring in the world, if it is just what I am seeing and reading or whether it is a reflection of my age and if I am starting to think and observe things differently?

I am worried that there is not enough caring in the world and I feel that this year has plummeted with awful incidents in Nice, Berlin, Aleppo and some of the horribleness that we witnessed in the United States by the President Elect, Donald Trump in his campaign.

Lessons in how to win elections were absorbed by a new generation and “caring” isn’t quite the word that comes to mind when you reflect on what we saw being played out for months and months in the lead up to the awful result.

Closer to home our year ended in Ireland with the homeless coming together under the simple ‘Home Sweet Home‘ banner and they occupied an unused office building, Apollo House to put much needed roofs over heads and put a public spotlight on this big issue, which is getting worse and worse. The homeless need this as they can’t go on strike to get attention.

We heard the involvement of high profile Irish musicians including Glen Hansard and Hozier being sadly criticised by some in the media as being a stunt by them to raise their popularity!

What has happened with the way we think about things?

The courts moved in double quick time (they can when they want to) incredibly to process an injunction against the occupants.

The very sad “win” was that the homeless were allowed stay in the disused office building until January 11th – Merry Christmas!!

When living in a disused office block over Christmas is considered a win for those poor temporary residents we have arrived at a very poor state of affairs. Unfortunately this was a win for them – can you imagine?

My wish for the new year is that we start genuinely caring for each other, that we teach our children the importance of caring and let them witness it everyday, that we teach caring in our schools, that we make caring a priority in our workplaces, that caring becomes part of the values that companies live by and that we put caring for people in our communities, on our roads, in our cities and countries before any other criteria.

Let’s start caring.

Happy New Year and a big thank you to all the readers of my blog posts – see you next year!!

Greg

Greg Canty is a Partner of Fuzion who offer Strategic Communications, Marketing, PR, Graphic Design services from our offices in Dublin and Cork, Ireland

Attracting the first customers 

October 6, 2016

Marina at Vilamoura

The shoulder season must be a big challenge for those working in the hospitality industry as there are customers out there but not quite as many as in high season.

We walked along the marina in Vilamoura, which is a beautiful town on the the Algarve in Portugal and most of the restaurants had their “sales people” out front trying to encourage you to choose their place as your restaurant for this night. We didn’t feel like Chinese or Indian so it was easy to walk by these restaurants but when it came to the rest how do you quickly judge them?

Does a place look well, are the prices right, is there a special offer to attract you, is there something different about the place, do customers there look like they are enjoying themselves, does it feel right?

If they look empty then what does everyone know that you don’t so you walk by, if they are too busy then you might also walk by.

With so many couples on holidays I wondered why the restaurants did not bother with candies? – an empty restaurant can transform quickly into an intimate, romantic spot when a special atmosphere has been created.

Eventually we stopped at the restaurant alongside the waterfront that had a good number of customers eating but it wasn’t so busy so we were able to get a seat with a good view.

The waiter cleverly guided us to a spot that helped spread the customers even more throughout the restaurant making it look a little busier than it actually was – he understood the “optics” that a place looking busy would attract more customers.

My lasagna was gorgeous but Dee’s gorgonzola and spinach pasta was strangely missing gorgonsola – we probably wouldn’t be back.

To the front of the restaurant there was a stand selling ice cream and crepes to passing pedestrians strolling on the marina. During the course of our meal the woman looking after the stand didn’t serve a single customer until suddenly one man stopped and ordered a crepe.

Her hot plate was fired up, the deliciously smelling mix was poured over it and the whole area carried the tantalising aroma of crepes being made. Suddenly I so badly wanted a crepe as did most people who walked by – while the guy waited for his crepe more people stopped and queued and then more and more.

The woman within 10 minutes went from having nothing to do to not being able to cope!

People are simple creatures and we often look to others to see what they are doing before we are prepared to commit.

What are you doing to attract your first customers?

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR, Graphic Design services from our offices in Dublin and Cork, Ireland

A week off and the “not to be missed” opportunity 

September 19, 2016

Valentia , Co.Kerry

For once this year for a few reasons we still hadn’t taken a break and we planned a week off in beautiful Valentia, Co.Kerry.

Just before our time off a good opportunity came through to us. We were invited to pitch along with a number of other agencies on a really significant project – the deadline was really tight and of course the date for the pitch presentation to the client was …you guessed it!! 2 days into our “week off”.

Hmmm…it was a great opportunity, it would be really interesting and a nice one to win.

Despite the whole team being totally slammed I decided we’d go for it but this meant that our mini holiday would inevitably be affected. However, I could come back to work for just that one day and continue with the holiday after that – it’s just one day, isn’t it?

With the huge workload the work on the pitch started really late. We went to Kerry on Saturday morning to start our holiday and I was distracted – my head wasn’t in holiday mode because I knew I had to work on the pitch.

First thing on Sunday morning the laptop went on and before I knew it most of the day was gone. On Monday we finished the plan and we headed back to Cork and on Tuesday the work “glad rags” went on and I met the team and we went to the pitch.

The weather had turned nasty so we didn’t return to Kerry.

Working on this pitch turned out to be a huge sacrifice and in truth it totally and stupidly ruined my week off – I had no “head rest“, which I really needed. I came back to work the following Monday with a cloud over my head and I was really angry with myself for falling into this work “trap”.

But maybe it would be worth it?

What added salt to these wounds was not winning the account – according to the feedback we came within a whisker of winning as our plan was excellent. Thank you but not excellent enough!

If I had a cloud at the start of the week I certainly had storm warnings now ….I’m a big boy and I made the decision to go for this myself. No one to blame but me!

Win or lose you need to take your breaks and ignore these “opportunities”. There is always another one around the next corner.

You are the most important client of all and if you’re not fresh and rested you won’t win anything.

Lesson learned Greg? – I hope so!

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR, GraphicDesign services from our offices in Dublin and Cork, Ireland

Your most important customer 

August 12, 2016

Cakes - Fuzion

Last week our fantastic and very lovely graphic design intern, Marianne sent everyone in the team this mouthwatering email:

Morning, there are some home-made buns in the reception area should you fancy something sweet. They are cinnamon sugar and amaretto sugar buns (hope no one has nut allergies). Enjoy!

Enjoy?!!

They were absolutely delicious but more than that, this fantastic gesture by her was a brilliant way to make a connection with her fellow teammates on her first week.

This huge gesture blew me away and it got me thinking about customers and customer service.

The most important customers aren’t the crew out there that buy our goods and services, they are the people who work alongside us, day in and day out. Our bosses, our peers, our trainees, our interns – our relationship with these individuals is the most important one of all.

We spend most of our waking hours together and ultimately it is this group who will help to deliver your personal success, who will generate your income, who will make your days more enjoyable, who we need when we have problems and are under pressure.

Most of us can’t do it by ourselves and isn’t it much more fun when we do it together?

The most important customer is the person who works with you – look after them, treasure them.

Well done Marianne and thank you. You get it.

#WinHappy 

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR, GraphicDesign services from our offices in Dublin and Cork, Ireland

Relentless – Secrets of Success

August 1, 2016

Relentless - Mary White

Relentless is a powerful word and you can picture something that never stops, wave after wave, determination, a powerful, unstoppable force.

For some reason the book “Relentless” by Mary White about the Cork ladies GAA team caught my attention.

This wasn’t a book about the success of a glamorous Premiership team, a World Cup team, a famous boxer or even a high profile GAA team – it was the incredible, largely under the radar, success story of the Cork ladies GAA team.

I think what grabbed me about this story is that there had been a huge transformation from decades of virtually zero success to an 11 year period whereby 29 titles were won including 10 All Ireland finals, nine Division One titles and 10 Munster titles.

Relentless - Mary White

Without a doubt Cork always had huge potential with a large selection of talented players to choose from, many who had enjoyed success at Club level but for some reason this never transformed itself into a successful county team.

Surely there was some magic behind this transformation, one thing that we could point to, one secret that we might all learn from that could help us in all aspects of our lives?

I eagerly turned the pages to search for the secret..

Instead of one “thing” I discovered lots of factors that contributed to this incredible achievement:

Pride in the Jersey

There was a really interesting incident after another miserable defeat against Kerry, which could have been a turning point. After the match the players one by one were throwing their jerseys on the dressing room floor and a leader appeared.

Mary O’Connor, the only player to have won a medal with Cork ‘lost it’ at this point “We don’t throw the Cork jersey on the ground any more. We earn those jerseys and we need to respect that. Fold them and put them back into the bag for the person kind enough to wash them for us. Our attitude needs to change, and it changes now!

Step up a leader – well done Mary O’Connor.

The right people on the bus

Some of the key individuals who were involved from the previous era had to be removed as they were identified as part of the problem – there had to be changes and even though this was a painful process it had to happen in order for real change to occur.

The need for this change to occur was identified as being necessary.

Belief

An unwavering belief was instilled in this group – while this seems like an obvious one it was a huge achievement to make a team of disbelievers actually believe that success was possible.

How do you change this mindset?

Clear vision and goals

This group of players were given a clear vision and goals by the manager. The manager produced a paper, which was distributed to the group, which outlined clearly what  his vision was for the group.

This is what I want – who is with me?

Hard work/Training

This Cork team trained more than any of the other teams. This training improved the team. Lets repeat this – they trained more than any of the other teams. Train more, win more – that’s a big lesson!

While this is a very simple factor this group of players were inspired and motivated to want to give so much of themselves. Cork is a big county and many of the players were travelling huge distances on a regular basis just to get to training.

How do you get a group to want to do this?

Commitment

Over this 11 year period this large group of players were inspired to give total commitment to the team – this wasn’t a glamorous ‘premiership’ project whereby stardom would be guaranteed. It was about something totally different.

How do you change a group to suddenly make them want to give absolutely everything?

Comradery not Rivalry

In the early days these individual talents used come together and stick to their own club cliques, sitting together and not mixing. It’s simple to see how this behaviour would not lead to a successful formula.

This changed and in time this bunch of individuals and cliques were playing for each other – how did this change occur?

Dealing with disagreements

Disagreements used happen as you could imagine but instead of these leading to divisions and a disjointed group a fair mechanism of dealing with these occurred and the group got tighter with problems being solved without festering resentments.

This was a big achievement that cannot be underestimated.

Cork ladies GAA team

Coping with disappointment

Success was not immediate and there were some early disappointments that could easily have meant that heads would drop and the rebuilding project would derail.

This was not allowed to happen and instead valuable learning’s were banked from every disappointment to help towards future success.

Later on there were further setbacks, which could easily have demoralised the team and end the run of success. This team always rebounded from every single setback.

Evolution and Experience 

The management team had a lot of experience and a very clever thing they seemed to achieve was a powerful blend of experience and youth at all times in the team. Over 11 years this balance always seemed to be there with new faces, youth and energy carefully and constantly being introduced to an experienced group producing a winning formula.

Judging the need for fresh faces and getting the timing of their introduction right is a huge skill.

Playing for each other – friends?

At the Dublin Momentum Summit I heard Munster and Irish rugby legend Paul O’Connell speaking about the importance of ‘playing for each other‘.

This element was abundantly clear in Relentless. This team made up of club rivals who initially wouldn’t sit together would end up doing anything for each other.

A spirit and togetherness was instilled in this group that made them virtually unbeatable – this was demonstrated time after time throughout the 11 years, most often during times of sadness and loss.

This team had trips away in the sun, half of them ended up with food poisoning on one of these trips – did someone decide that going away together was good for team bonding?

Never say die attitude

From the outside you imagine a team that was invincible, one that blew all opposition out of the way. While there was plenty of evidence of this during the 11 years there were also many times when this team were beaten, dead on their feet and staring at certain defeat.

This team won these matches – it always seemed to find something at these moments, there was a belief deep inside enough of the team or the management to turn things around and change certain defeat to success.

At times it was the experienced players, at times it was inspired substitutions – at all times there was enough belief in the team to lift everyone. 10 points down with 15 minutes to go and being played off the park in the 2014 All Ireland final – this Cork team won these matches.

Who instilled this in this Cork team?

All players count and no stars

While this team did have its top performers and it’s “stars” there were times when matches were won by the young guns, by the unsung heroes by the solid defenders who knew how to close games out.

This was a team, not a group of talented individuals.

Injuries and comebacks

I was really shocked by the amount of injuries endured by members of the team. For some stupid reason I was thinking with ladies there wouldn’t be as many (stupid me!) – the book is littered with stories of initial despondency, motivation, resilience, hard work, incredible recoveries and determination by those who were injured and there were the teammates who wanted to win for them.

This team had steel in abundance.

Complacency

When you win a big trophy for the first time do you take the foot off the gas? When you win a second time – do you notch down a gear and maybe not work quite as hard the next year, because after all, you are the best?

Managing complacency and guarding against it must have been one of the greatest achievements of this team – who was responsible for making sure this did not happen?

Brave decisions

Someone has to make the tough decisions and have the intelligence and gut to know when the time is right to make them. Choosing who is in the squad and who isn’t, who is in the team and who isn’t, dropping big players and introducing unproven, young players. At key moments in matches knowing when changes were needed and making the right changes.

Someone made a lot of very brave decisions over and over.

Simplicity

These 11 years had no extraordinary factors – there were no fancy methods, definitely no fancy facilities, no fancy perks. Deliberately keeping it simple and with no frills seemed to work perfectly.

Psychology

Knowing the right thing to do at the right time and knowing the right thing to say at the right time to ensure this team were always in the right frame of mind to win over and over was pure genius.

At times the team thought that the methods of their coach, former teacher, father of six, grandfather Eamonn Ryan were a little strange but ultimately they trusted him implicitly and would run through brick walls for him.

The book has many examples of inspirational things he did and said to individuals and the team such as the ‘flying V formation of geese flying‘ analogy:

By flying in V formation, the whole flock adds at least 71% greater flying range than if each bird flew on its own.

People who share a common direction and sense of community can get where they are going more quickly and easily because they are travelling on the trust of one another.  

Humility

Finally one of the most impressive success factors evidenced in the book is the humility of the team and the management. No one was allowed get ahead of themselves and everyone treated everyone with the utmost respect.

Their rivals held the Cork team in the highest regard because of how they behaved themselves and how they ‘wore’ their considerable success.

This humility is best captured by coach Eamonn Ryan when he was asked about this incredible success story, the team and his role in it:

I’m grateful for their cooperation, for no recriminations when I made a mess of things, and I’m grateful for their patience when things didn’t go well.

They did their best, I did my best, and we all had a great time

I spent the whole book looking for that one thing, that one factor that could explain all of this success and it seems to be …

Eamonn Ryan - Cork Ladies GAA

The Coach – Eamonn Ryan

He created a family situation where everybody relied on everybody else, and we all new we needed each other

He took over this team in 2004 while he was coming to the end of treatment for prostate cancer.

This former teacher had a fantastic, simple, positive way of training and motivating the team: “Whatever we did, he was praising us loads. Praise meant so much to us, particularly the older girls. When it came to Cork we had no confidence in ourselves or in the set-up and brick by brick, Eamonn built it back up. He kept telling us we were great footballers

It seemed to work!

Mary White - Relentless

I highly recommend this fantastic book by Mary White which is available online and in all good bookstores!

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

 

 

 

 

 

 

Tiny thing, huge thing

June 1, 2016

Team bonding

This was a tiny thing..

It was a busy day and I just finished a great social media session with a client. As per usual it went on longer than planned as we really got deep into the strategy and explored exactly how far we could change the public perception of their company by using social media in a clever way.

Jonathan was the only one left in the office and he told me that the presentation for the prospect we were meeting the following day was done. I asked him to press print on two copies as it would save me a little job the following day.

While I was tidying up the meeting room I spotted Jonathan at the binder and he was binding up the presentations for me.

There’s no need to do that

Not a bother, what else would I be doing” he answered.

That wasn’t true – it was a gorgeous evening and he had a family to get home to.

Jonathan is our Creative Director, our head of design and without a word he jumped in to do this tiny thing for me.

At Fuzion we talk about having a Win Happy ethos. Helping and supporting each other is a big part of this.

What he did for me wasn’t a tiny thing, it was a huge thing – thanks Jonathan!

#WinHappy

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

Why a scheme just for female entrepreneurs?

May 26, 2016

Female entrepreneurship

A particular tender caught my attention today.

The organisation/body were looking for a provider:”to develop and implement a tailored work programme to address the skills, enterprise and capability gaps of rural nascent female entrepreneurs

Any scheme that encourages entrepreneurship is a great thing but specifically creating an initiative that only people who have certain “physical attributes” seems to be unfair and in my opinion reeks of inequality.

Is it even constitutional?

I don’t think it’s right – what do you think?

Encourage entrepreneurship in everyone!!

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork