Posts Tagged ‘Fuzion’

The SuperValu Girl!

November 28, 2009

The SuperValu Girl !There I was shopping basket in hand at my local supermarket picking up a few bits for a night in watching TV and all of a sudden I spotted her! This was my moment at last..
As a happily married man this might sound very suspicious but let me assure you that there is nothing sinister about it.
You see, this day was a special day, in fact a very special day.
Liverpool had beaten Man United that morning and I knew the SuperValu girl was a Man U supporter and for once I was able to have a little fun with her, with me being able to take the upper hand eventually. She spotted me coming, threw the eyes up to heaven and just took the teasing like any true fan!
I pick up bits and pieces in the store on a regular basis and as a result would be quite familiar with some of the staff and this girl in particular. She has a pleasant word to say to absolutely everyone from young kids to quite old customers and she always seems to be in good form, even when Man United lose to Liverpool!

The store might be a little bit more expensive than the local Dunne’s or Tesco’s, the selection probably isn’t as good but at the end of the day you just can’t beat a good atmosphere created by efficient and pleasant staff.

The SuperValu girl and all the other really good staff in stores and different businesses all around the country are worth their weight in gold, more than any marketing campaigns can hope to achieve. Campaigns are terrific at communicating what your business is all about but the proof is in the eating. Excellent staff are the best marketing of all.

…so even though we are on a bad run of results I will still bravely return, do my shopping and look forward to the chit chat with the SuperValu girl.

Greg Canty is a partner of Fuzion Communications

A Merry Irish Christmas and a Happy New Year?

November 21, 2009

Bah humbug – we have just seen the NAMA legislation passed by the Dail and we are about to face a round of public sector one day strikes with the government and the unions both posturing in a serious game of who has more bottle for a battle as we nervously approach the second Budget day this year. Who knows where all of this will lead and how it will affect us? For the most part we are quite helpless with little enough ability to influence anything. Are you as fed up with all of this as I am?

The one thing that we can be sure of is that Christmas is around the corner and as with every other year since we can remember we will all be stretching our budgets on presents for loved ones and friends and even gifts for our customers and staff who will have looked after us during the year. As always we will indulge in extra treats for ourselves and for our home between food and decorations… Merry Christmas, we deserve it!

How can we take this opportunity to take some small element of control of our circumstances and positively influence the economic environment around us and help not only to make it a Merry Christmas but also a Happy New Year?

My simple challenge is that we all consciously influence that spend on our Christmas budgets will be on Irish products and Irish services as much as possible. Without a doubt there will be less spent this year compared to last year but at least if we consciously Spend Irish, the money will stay in circulation in Ireland with more money in the country coffers come January, which will help kick off 2010 in a really positive way.

Ok, this may sound very noble and patriotic but when it boils down to it are we really going to be able to do it? .. I think so.

Let’s have a look at the typical shopping list:

– Books: Irish books by Irish authors by Irish publishers – make the effort to specifically choose Irish where possible. There are some fabulous books available
– Music & DVD’s: given a choice can we vote for the Irish artist, comedian, movie?
– Vouchers: can we opt for the restaurant, spa treatment or weekend break instead of an alternative?
– Turkey & Ham: make sure these are from Irish suppliers, that should be easy
– Other foodstuffs, relishes etc: Irish all the way, there is plenty of terrific choice
– Booze: which brands are produced in Ireland? – can we substitute our favourite for an Irish alternative? Cork Dry Gin isn’t a bad substitute for Bombay!

This list can go on forever but if we consciously make it our business to choose for the option that keeps money in Irish circulation then, that is better for our economy, for jobs and ultimately for us.

And how about thank you gifts for customers and staff?

If you are in a position to allocate budget for Christmas gifts then consciously choose gifts that are Irish, Irish food and beverages, Irish vouchers, Irish books, Irish Christmas cards and so on. Without too much effort we should be able to easily steer all our precious Euros towards Irish products and services. Many of the hamper suppliers specialise in Irish products.

Where it just isn’t possible to choose an Irish alternative (Transformers and Hannah Montana and nothing else will do!) you will at least help the cause if you carefully choose how and where you purchase these products. You can help keep more money in the country by supporting our retailers or if you shop on the web try to keep the business for the Irish providers.

The retailers and Irish web retailers can also play a huge part in all of this with their choices about the products that they decide to stock this Christmas and how these are displayed and promoted. Purchasing behaviour can be significantly influenced by the retail space the products are given, by products featured in window displays and adverts and by the products featured on the home pages of the websites. Suppliers and retailers should proactively work together to ensure that Irish products are given a fair crack of the whip or even a significant advantage. How bad? – We will all benefit.

Recession or no recession, a huge amount of money will be spent between now and Christmas
…so when you are making your list this Christmas, try to check it twice and where possible decide to keep as much as possible of that money in Ireland, have a Merry Christmas and help to make it a Happy New Year!

 

Click Your Way to Success

August 11, 2009

Do terms such as Search Engine Optimisation (SEO) and Web Marketing make your eyes gloss over and bring on a wave of sudden tiredness?I totally understand how you feel but I can promise you that getting this area right will definitely lead to more business for you. In a tough economic climate this is one of those areas that you can improve easily and it won’t break the bank.

The good news is that it is not that complicated!

Just think of SEO or Web Marketing as “making it easier for potential customers to find your business online”

The Importance of Web Marketing
It goes without saying that being found on the net easily could be the difference between doing business and not doing business.Your website is in effect your ‘on-line brochure’ and it is vital that it is easily found by potential clients who may be looking for your services or products. Over 50% of all product and service searches are instigated by searches on the web. While this figure may vary from industry to industry it is constantly increasing.

Whether someone is searching for a Tax Consultant in Dublin, a Maternity Clothing Store in Limerick or even a PR Company that provides web optimisation services!, it is vital that you are found online if you provide any of these services. Can you afford not to be visible?

For the sake of argument, quickly do a Google search on one of your key services and see how your website performs – if I do a search for ‘PR in Cork’ it is important for my business that Fuzion appear in a prominent position. There are a number of areas to consider as part of your ‘being found easier on the web’ campaign:

Your Website = Your “On-Line Brochure”

It goes without saying that your website should present your business properly and much of this will be down to the ‘look and feel’ of the website in exactly the same way as a professionally designed brochure would create a good impression.
Just like the old saying ‘paper doesn’t refuse ink’, exactly the same applies for websites.

Google and other search engines, while very sophisticated in many ways are actually quite simple. If they are returning the results of a search query they are attempting to match the words that you have searched on with the index or catalogue of words and websites that they have on their giant database.

In doing this the search engines follow certain criteria but the bottom line is that they are trying to find the best match for the query. Words are the key to every search – it makes sense that if I search for ‘Tax Consultant in Dublin’ the search engine will return a website that has these words featured prominently on the site but critically used correctly. They are clever enough to know that a website with Tax Consultant in Dublin written 100 times is trying to cheat the system!

So, words are important but they must be used in the right way.

When planning your website decide on your key services & products and then make sure that the site is optimised specifically for each of these. I would advise a separate page for each key service, which should then in turn be optimised properly. Yawn, I can feel it coming on..

Optimise – this means ensuring that the content includes the important keywords, that the headings on each paragraph carry the keywords and the first introductory paragraph carries the keywords. Search engines can’t read pictures, except for the labels embedded on them – be careful with too many pictures.

If my company specialises in PR then Google expects to find the words ‘PR’ in prominent places on some pages of my website. Besides the content you see on each page there are a few things in the background that the search engines place huge importance on.

The title of each web page, the description for each page and the keywords for each page are really important. These are programmed into the background but it is important that they include the words that are important to you: ‘PR in Cork and Dublin’ should feature on my PR Services page.

How do you know if this is being done for your website?

The title of each web page appears in the line at the very top of the web browser. When you look at any page of your website click a button on the browser called ‘View’ and then ‘Page Source’ which shows you the code that runs behind the scenes. Check to see the content that appears after meta “description” and meta “keywords” and ensure that these include the keywords that are important for this page.

Outside of this your website should be easy to navigate, should be updated regularly (a Content Management System will enable you do this easily yourself), should carry links to relevant sites and make sure it is easy for someone to make contact with you.

Off-line activities

Another good and quite obvious tip to encourage awareness for your website is to use your web address prominently on all advertising, uniforms, packaging and on company vehicles.

This is an area that’s very basic but is often overlooked.

Paid Search (Pay per Click)

If you have done all you can in terms of optimising your website naturally and you are still not achieving a position on web searches then I would suggest trying Google Adwords.

This is very effective in drawing very specific traffic to your website. Google will display ‘paid results’ alongside organic\normal results. These are the websites that appear at the very top of the page and on the right of the page.

In simple terms if you want your website to be displayed when someone searches on a particular keyword, you can ‘bid’ on that keyword. This is often referred to as ‘pay per click’ as you are only charged when someone clicks through to your website from your advert.

Until your organic or natural position improves, it is a great way of achieving a good position with relevant search queries and if your advertisement delivers exactly what a user is looking for then they will be inclined to click onto your site. It is advised that these campaigns are set up very carefully to ensure your budget is not wasted.

Summary
Being found on line is critical for every business. If your website cannot be found easily than this is great news! This can only mean more business when you sort it out, which is hopefully now easier than you originally thought.

After all that a strong coffee is required!