Whoah – Major changes to Facebook “pages”

February 15, 2011
Facebook changes to business pages

Changes to Facebook - confused?

Just when we were getting used to Facebook they go and change it all again!

This round of changes are quite significant and represent a major change in how they are thinking including (I think?) trying to incorporate things that are possible on Twitter (a business following a business) and a facility whereby businesses can align to each other.

I’ll do my best to explain some of the changes .. here goes

Look and Feel

The look and feel of Business Pages has changed on Facebook with some of the buttons/tabs switching position. The profile pic (if you were utilising its full capability) will now be reduced – from 200 pixels wide and 600 long to 180 x 540 – a call to your graphic designer may be required.

Similar to the new personal profile pages the new business page will also display photos of your most recent “experiences” on the top of the page.

You now have the ability (and choice) to display the “admins” for the page (below the profile pic).

Users switching to Pages

This is a major change and one I suspect is being influenced by twitter to an extent. Now a user can “switch” their profile to their page (or page of your choice if you are admin for a few pages) and then behave more like an individual – however in this mode the user does not have the full functionality as if you would with a personal profile but you can now:

  • Like other pages (you cannot be friends with individuals)
  • Like and Comment on other pages as “the business”

In this way you will start to see a community of businesses “liking” each other – something which you can do easily on twitter in a very uncomplicated way.

Facebook changes

Recommended pages appears to the right of your page

To enhance this feature Facebook recommends pages for your business page to like (as opposed to friends) based on similar people “likes” and interests on your business page and theirs (you will have to read that sentence a few times to grasp the point I suspect!!).

One of the effects of this is that updates on business pages you choose to like will come into your news feed (using Facebook as a business “page” user), which in a way can bring you specific information about pages only. This feature enables you to engage with the latest and important news from other business Pages you like.

Information about Business “Page” updates

Facebook has introduced a facility whereby you can get alerts for activity on your page. If you have a large volume of activity this will drive you nuts, however it will help to make sure you don’t miss any important activity of your business pages.

Relevancy – The “everyone” filter

The “Everyone” filter on the Wall by selection provides a new way for people to see the most interesting posts first.

Enhanced Moderations

Facebook have provided more facilities for moderating content on your page automatically including posts by users above a certain age and you also have the ability to block posts using certain selected  “keywords”.

More changes

The changes being implemented are still a little “buggy” so expect a few glitches and a few more things to change slightly – no throwing the computer out the window guys … it’s not worth it!!

All in all you can see that Facebook is trying to enhance the “business” aspects of the platform, which provides opportunities for anyone in business who is clever enough to fully utilise them.

Sorry about the heavy post ..

Fuzion provide a full Social Media Consultancy service.

Greg Canty is a partner of Fuzion Communications

Have you met your “Other Self”?

February 15, 2011
Napoleon Hill, Think and Grow Rich

Napoleon Hill – Inspirational!

I came across this powerful extract in Napoleon Hill’s inspirational book, “Think and Grow Rich” published in 1937, and written with a backdrop of the Great Depression.

You have been disappointed, you have undergone defeat during the depression, you have felt the great heart within you crushed until it bled. Take courage, for those experiences have tempered the spiritual metal of which you are made – they are assets of incomparable value.

Remember, too, that all who succeed in life get off to a bad start, and pass through many heartbreaking struggles before they “arrive”. The turning point in the lives of those who succeed, usually comes at the moment of some crisis, through which they are introduced to their “other selves”.”

Have you met your “other self”?

I know it is a terrible time for so many people but I would really urge them to dig deep (or even deeper as the case may be), try to look for the positives or the “unique” opportunities and eventually you will find a new and possible very rewarding and fulfilling path.

Greg Canty is a partner of Fuzion Communications

The Candidates – David McCarthy, Independent (Cork South Central)

February 13, 2011
David McCarthy, Independent Candidate, Cork

David McCarthy - A Fresh approach?

As part of the election process I am going to do a “Ronseal” (what does their tin say about them) review of the political candidates literature that comes in through our letterbox and score them accordingly!!

Candidate: David McCarthy, Independent for Reform (Cork South Central)

David’s literature didn’t actually come through my letter box but he came across my activity on-line and asked me to review his material – I must say, I like this positive approach – well done David!

Design and Layout (5)
David has opted for a 3 panel DL format, which allows him plenty of space to build his arguments and allow the reader a chance to properly assess what he is all about. The flyer is well designed and has taken quite a fresh approach – score 5

Photo (10)
This is a really good photo of David – he looks smart but also looks friendly and open. The photo captures a young man and it conveys to me a candidate that would have fresh ideas and energy as well as warmth. He is wearing a dark pin stripe suit (personally I think he is a little bit young for the “regulation” suit)  with a white shirt and plain red tie – maybe he wants to balance youth with seriousness: I would have dressed a little younger David. Would you trust this man? I think definitely, the photo screams of youth and freshness. Well done! – score 9

Contact Details (5)
He includes both his email address and his personal phone number on his flyer, as well his facebook and twitter pages and a link to his website. That puts David is a very progressive box and gives everyone an opportunity to really find out more about what he is like and what he is up to – score 5

Background (10)
David tells us plenty about himself here and you do get a sense of his personality. He has a lot of work done in the political arena supporting other candidates, which shows he does understand the process. He works in Communications but personally I would like to know what he is qualified at – if he were to get our vote what expertise would he bring to the party? It is clear that David is good at “making things happen” – he demonstrates this with the work he has done on his dads projects. I can see energy and commitment and someone who would work hard for things he believes in – score 8

Sales Pitch (10)
David explains why he is running, that it is not a time for sitting on the fence and he wants to offer an alternative voice – he outlines some clear ideas and policies and then asks the reader to empathise with the difficulty of being an “independent” candidate. His closing pitch is to give him a chance but he reminded me too much of the difficulty of being an independent – score 7

Big Picture (10)
The big picture arguments are well documented. David outlines point by point his policies and ideas and has clearly put a lot of time and thought into this – the other candidates could well take a leaf from his book, instead of the “vote for us because FF have made a bags of it” approach. I’m not sure if all of this would work in practice but it does demonstrate someone who works with solutions instead of pointing out problems – score 9

Overall Score
I really like what David has done here. In summary he promises the reader a fresh approach, someone who understands the system and is solutions focused. My only real negative is that he points out too well how difficult it may be for an Independent candidate, maybe to the point that one might feel there is no point giving him their No.1 vote.

However, I’m sorry David is not in my constituency ..  overall score 43 out of 50.

Best of luck in the elections David – for some reason I feel we will be hearing more from you !

Greg Canty is a partner of Fuzion Communications

The Candidates – Jerry Buttimer, Fine Gael (Cork South Central)

February 13, 2011
Jerry Buttimer, Fine Gael

Jerry Buttimer, Fine Gael - tell us more Jerry

As part of the election process I am going to do a “Ronseal” (what does their tin say about them) review of the political candidates literature that comes in through our letterbox and score them accordingly!!

Candidate: Jerry Buttimer, Fine Gael (Cork South Central)

This review is quite easy for me as it follows a standard format that some of the Fine Gael candidates are using – I have other candidates reviewed already so my job is easy – check out Derry Canty!

Design and Layout (5)
Jerry and his FG team opted for a really small flyer, A6 size, it’s tiny but it is printed on heavier paper than the other candidates so far. For some reason there is no mention of which constituency Jerry is running in prominently on the flyer  – score 3

Photo (10)
There is a only a fair photo of Jerry, looking just ok, giving no hint of his personality and with a slightly vacant look in his eyes. He is wearing a dark suit with a light blue shirt and red and blue striped blue tie – standard attire for a politician I guess! Would you trust this man? The photo doesn’t engage with me so I will give a neutral score here – score 5

Contact Details (5)
He includes both his email address and his personal phone number on his flyer, a nice “open” approach. As well as this he has his Facebook and twitter pages listed .. ok, that puts him in the progressive box and gives everyone an opportunity to really find out more about what he is like and what he is up to – score 5

Background (10)
There is absolutely nothing on the flyer about Jerry. When I say nothing I really mean nothing.. how can I be expected to vote for you if I know nothing about you, what you believe in, what you are qualified at, what you have achieved – score 0

Sales Pitch (10)
The sales pitch on the flyer is a generic Fine Gael pitch and not why we should vote for Jerry. To be fair it does give a point by point review of what they would do. It is a little generic though using terms such as “radical stimulus plan” and “radical reforms” , tell me more, I’d love to hear more about these radical changes .. – score 5

Big Picture (10)
The big picture argument was the same as the sales pitch and did attempt to explain how FG would make a difference. At least there is an attempt at explaining how the “big picture” might be different if we voted for them – score 8

Overall Score
This is a Fine Gael flyer with Jerry’s picture and contact details on it. As I suspected we will see exactly the same across the length and breadth of the country with other candidate’s names and pictures.

Jerry (or Derry as the case will be), people vote for people and you know this – your flyer is a wasted opportunity to get your message across to your voters. Lots of pressing the flesh is needed to show them you – check out Aine Collin’s (Fine Gael) flyer who goes some way to showing what she is like and why we should vote for  “her” – overall score 26 out of 50.

Best of luck in the elections Jerry or was it Derry!?

Greg Canty is a partner of Fuzion Communications

Flip a Coin

February 9, 2011
Sober Lane, Cork - Flip a Coin

The next round could be free - Heads or Tails

My poor son!

Well, not actually.. Brendan is a great kid and for the most part he has a pretty good time doing exactly what he wants in his life with his multi media course at CIT (he is in his last year), his new website, his films and comedy projects – the world is his oyster and he approaches it in such a positive way. I’m sure he will do great.

One of the things that goes against him is his birthday! He was born on the 4th January, 1989 so there is always a danger that Christmas presents can merge into birthday presents and the big problem now is that very few of us are able for the “birthday celebrations” on the 4th January, typically when we are going back to work for the first time in the new year.

This year we had the same dilemma – Brendan was 22 on the 4th of January and as always we wanted to celebrate his day. The problem was the 4th was the Tuesday that we were all heading to work for the first time in the new year – not practical.

The solution was a gathering of Brendan’s friends and a few of us “older fogies” on the Sunday night before that and we left the choice of venue to him. Sober Lane in Cork was his choice, a place he is always raving about. I must admit that at the very tail end of Christmas a night out wasn’t something I felt like and I know Brendan was worried that most of his buddies would be in the same boat – for them it would be a case of  no “bobs”!

In we headed on the Sunday night and I was really surprised to see a packed Sober Lane pub with a great buzz – my god, what was going on here that wasn’t going on everywhere else? Brendan’s buddies arrived in and he ended up having a great night but on top of this the pub was hopping.

The Marketing Guru’s (I’m taking some licence here – why not!) sense of curiosity was working overtime trying to figure out why this pub, which to be honest didn’t seem to be anything really exceptional was so busy.

Up I went to the bar to buy the first round for the thirsty troop – no surprise it was a large order that came in at about €30 – I was nervous.. this birthday was going to clean me out! After settling up with the cheery bar man he asked me did I want to “flip a coin“?

Excuse me? Again he asked me did I want to “flip a coin”. Two guys perched at the bar supping on their pints quickly jumped in and clarified the matter “Go on will ya, heads or tails – if you get it right you get the same round free next time“. My suspicious mind started looking around for the cameras or I wondered what the big catch was about this – ok, heads it is. The barman flipped the coin and surprisingly enough heads it was!

With no real expression one way or the other the barman handed me a receipt for the drinks that I had just bought, he signed his name to it and explained that when I was ready I could bring the receipt to the bar and I would get the exact round free!! Speechless .. (where is the camera?)

Wow – I went back to our troop and told them of my great “win” – “Oh yeah” they do that here every Sunday night, I was told.

The night rolled on, I won another few rounds, there was great crack with everyone in the bar with a constant murmur of “Did you win?“. When I went to the bar the two guys still perched there were having great banter with me “You lucky xxxxxxx” … you can imagine what they were saying.

Not only did we get great value, but there was a great sense of fun and the place was packed. I noticed a funny thing as well – any time I won I felt obligated to stay and buy another round, not to try and win again but to give them something back – very few people seemed to be leaving – brilliant!

Eventually we wandered home leaving the “young guns” to do their thing – on the way to the car we passed a few pubs, which were all pretty much empty.

What the pub was doing was incredible – I can imagine when the crazy idea was first suggested it would have been shot down straight away. The accountants without a doubt had heart attacks, the managers would have argued about how it could be controlled, What about stock control? What about barmen giving free second drinks to their buddies? What about recording the free stock? What about the margins? (its actually not that bad as on average people will only win every second time – and besides you can’t pay your staff with a better percentage) What about the tax man? What about our Profits?

On top of that the Vintners organisations would have tut tutted this “stupid” idea. This crew made it work, the place was packed – and whatever the drawbacks were they still went for it and enjoy a busy pub every Sunday night when others are empty (Sober Lane is busy the whole time – as you can imagine it’s not the only creative thing they do).

When someone comes up with a crazy promotional idea in your business, look past the problems and the issues and give it a chance – you might actually gain more than you lose ..

Ok, heads or tails? – the next years services could be free!

Greg Canty is a partner of Fuzion Communications

The Candidates – Simon Coveney, Fine Gael (Cork South Central)

February 7, 2011
Simon Coveney Fine Gael

Really Impressive Simon - Well done!

As part of the election process I am going to do a “Ronseal” (what does their tin say about them) review of the political candidates literature that comes in through our letterbox and score them accordingly!!

Candidate: Simon Coveney, Fine Gael (Cork South Central)

I must admit this impressed me the minute it landed in my hand – It looks different, it feels different and my only complaint is that I wish Simon was in my constituency!

Design and Layout (5)
This is refreshing, a big glossy A3 sheet (double the size of an A4 page) delivered in a landscape 3 panel format – why not? It looks and feels good and it is totally different to all the other literature I have reviewed – what a great way to stand out!

The other and really important thing? – it is printed in Cork. I just spotted this very subtly, not oversold but a point I appreciate – score 5

Photo (10)
The main photo used for Simon is one of him “in action” – it captures someone with a real task in mind. On the inside there is a casual photo of Simon, showing a more relaxed down to earth guy – this one was just ok, but it does show a different aspect of what he is all about. All in all I would want to vote for the guy in the photo – score 9

Contact Details (5)
He includes both his email address and his personal phone number on his flyer, as well as his own website his Facebook page and his Twitter page .. that puts him in the very progressive box and gives everyone an opportunity to really find out more about what he is like and what he is up to and a real chance to interact with him (tip for Simon: more effort on the profile pic and presentation on Facebook)  – score 5

Background (10)
This is the one area where Simon left me down (I’m sure he will be gutted!) – with such a comprehensive package he didn’t tell me anything about him. Ok, you can see his positive attitude, he gives his opinions and some of his philosophy, which is really strong but what about him? What qualifies him to take a seat, what has he accomplished? – Please let me know, it’s importantscore 6

Sales Pitch (10)
The sales pitch for Fine Gael is really refreshing and strong on the flyer and I would definitely get a sense that this is the way I would like to vote. However it is mostly about Fine Gael and not enough about Simon. I do like the “personal” letter that Simon has written “To every Cork person“, which appears at the back of the flyer and carries his signature. This is really about Fine Gael with just a tiny flavour of Simon as I have already mentioned. As a Fine Gael pitch it excels and I love the avoiding of the blatant Fianna Fail bashing – it is positive and forward looking, more about solutions than pointing out problems – score 8

Big Picture (10)
The big picture arguments are really strong with solid approaches and policies for the main areas. I love the “Irish pride” angle and the sense that we need to work together to drive into the future. Well done here – score 10

Overall Score
I am totally sold, but I would love to have learnt more about Simon – wasted opportunity. The arguments and presentation are strong enough for me to be convinced that Simon means business and is very serious about winning a seat. He makes promises here and they seem to have substance.

As I said in the beginning , I’m sorry Simon is not in my constituency overall score 43 out of 50.

Best of luck in the elections Simon!

Greg Canty is a partner of Fuzion Communications

The Candidates – Derry Canty, Fine Gael (Cork North West)

January 30, 2011
Derry Canty, Fine Gael

Derry - we want to hear about you!

As part of the election process I am going to do a “Ronseal” (what does their tin say about them) review of the political candidates literature that comes in through our letterbox and score them accordingly!!

Candidate: Derry Canty, Fine Gael (Cork North West)

Now this review is tricky as he is a namesake and I know him! .. but, the idea here is to review the candidates purely based on that flyer that comes through the letterbox. After all I reckon that is as much as most people voting will get to see of their candidates unless they have been really active in their particular area.

Design and Layout (5)
Derry and his team opted for a really small flyer, A6 size, it’s tiny but it is printed on heavier paper than the other candidates so far. For some reason there is no mention of which constituency Derry is running in – score 3

Photo (10)
There is a good enough photo of Derry, looking friendly and approachable. He is wearing a dark suit with a white shirt and a blue tie – standard attire for a politician I guess! Would you trust this man? On the higher side of average I guess! – score 7

Contact Details (5)
He includes both his email address and his personal phone number on his flyer, a nice “open” approach. As well as this he has his Facebook page listed .. ok, that puts him in the progressive box and gives everyone an opportunity to really find out more about what he is like and what he is up to – score 5

Background (10)
There is absolutely nothing on the flyer about Derry. When I say nothing I really mean nothing.. how can I be expected to vote for you if I know nothing about you, what you believe in, what you are qualified at, what you have achieved – score 0

Sales Pitch (10)
The sales pitch on the flyer is a generic Fine Gael pitch and not why we should vote for Derry. To be fair it does give a point by point review of what they would do. It is a little generic though using terms such as “radical stimulus plan” and “radical reforms” , tell me more, I’d love to hear more about these radical changes .. – score 5

Big Picture (10)
The big picture argument was the same as the sales pitch and did attempt to explain how FG would make a difference. At least there is an attempt at explaining how the “big picture” might be different if we voted for them – score 8

Overall Score
This is a Fine Gael flyer with Derry’s picture and contact details on it. I suspect we will see exactly the same across the length and breadth of the country with other candidate’s names and pictures.

Derry, people vote for people and you know this – your flyer is a wasted opportunity to get your message across to your voters. Lots of pressing the flesh is needed to show them you – check out Aine Collins flyer who goes some way to showing what she is like and why we should vote for  “her” – overall score 28 out of 50.

Best of luck in the elections Derry!

Greg Canty is a partner of Fuzion Communications

Would you text “Flirt” to 57333?

January 30, 2011
Text flirt

Who would text "flirt"?

Past 11 at night you will come across so many of these adverts, you know the ones, “text flirt to 57333, for friends, friendly chats or maybe more” .. and they promise even more.. “girls in your area are waiting to talk to you“!

Do we really think that you could be fooled by these adverts? Would you really call that number and expect to actually chat with someone genuine (if that has happened to anyone, I’d love to hear about it). You know without a doubt if you called that number you would end up chatting with someone programmed with standard chat up lines and a “put on” sexy voice at a huge cost (probably after waiting at least two minutes, pressing this button and that, eating up valuable time)?

Of course you wouldn’t , don’t be silly, who would? I am 45 and have never done this , nor do I know of anyone who has. At a stretch maybe a few lads larking around on their parents phone having the crack? Beyond that and applying my sense of logic and experience I can’t imagine anyone using the “flirt” service.

The conclusion is that no one really calls these numbers. Right?

While these adverts are not shown on prime TV, they are shown off peak with huge frequency and on the newspapers. They aren’t free and someone is writing cheques on a regular basis for them. Are they really stupid and foolish or just trying to get rid of money on an idea that will never work? I doubt it ..

Conclusion? Never assume you know about the marketplace, there is money in the niches, you just need to find them!!

Greg Canty is a partner of Fuzion Communications

The Candidates – Martin Coughlan, Labour (Cork North West General)

January 25, 2011
Martin Coughlan, Labour Party

Martin Coughlan - Start again?

As part of the election process I am going to do a Ronseal review of the political candidates literature that comes in through our letterbox and score them accordingly!!

Candidate Election: Martin Coughlan, Labour Party (Cork North West Central)

Design and Layout (5)
A5 flyer, which is quite clean and well designed with a professional look and feel to it – score 4.5

Photo (10)
On the flyer Martin shares the photo platform equally with Eamon Gilmore, which is obviously their policy for this election. This waters down Martin’s pitch I feel. Martin is smiling, looks like a nice guy, trusting but older and probably part of the political establishment! The suit is quite formal, dark suit, white shirt and red tie, the same as Eamon’s. At a time that we need new and fresh this doesn’t do it for me – score 5

Contact Details (5)
He includes both his email address and his personal phone number on her flyer, a nice “open” approach. However there is no sign of either Facebook or twitter, where people could really interact and get to know him – score 3.5

Background (10)
Other than being a Councillor on the Macroom Town Council and Cork County Council no other information is offered as to what qualifies Martin as being a valid candidate. This stuff tells me nothing, come on sell to me .. – score 3

Sales Pitch (10)
Other than offering his honesty, dedication and experience to the national stage and getting Fianna Fail out, nothing – the crew on X-Factor have to work harder than that to get votes – score 1

Big Picture (10)
Truthfully nothing is being offered here other than getting FF out, I know that seems like the obvious argument but for gods sake give me something more than this.. please! – score 1

Overall Score
This for me sums up why FF have been getting away with so much – nothing inspirational is being offered by the opposition. Out of a possible score of 50 Martin scored 18 losing so much by offering so little … come on guys, shake it up!

Martin, tear your stock of flyers up, start again, have a good think about your target audience and give us really good reasons for voting for you!

Greg Canty is a partner of Fuzion Communications

The Candidates – Aine Collins, Fine Gael

January 24, 2011
Aine Collins, Fine Gael

Not too bad Aine!

As part of the election process I am going to do a “Ronseal” review of the political candidates literature that comes in through our letterbox and score them accordingly!! What exactly is their tin saying about what they do and more importantly promise they will do

Candidate: Aine Collins, Fine Gael (Cork North West Central)

Design and Layout (5)
Simple A5 flyer that actually looks ok, except the election area you can barely make out!  – score 3.5

Photo (10)
Aine’s photo is really nice, she is smiling and looks really pleasant, someone that you would trust. She is wearing a casual but smart top with a nice necklace, something you might wear to a casual dinner during the summer. All in all someone you would like to do business with – score 9

Contact Details (5)
She includes both her email address and her personal phone number on her flyer, a nice “open” approach. However there is no sign of either Facebook or twitter, where people could really interact and get to know her – score 3.5

Background (10)
Family woman and a qualified accountant that has been actively assisting starts ups in the Millstreet area. We need business acumen now more than ever so this is good. – score 8

Sales Pitch (10)
Specifically Aine talks about gender imbalance in the Dail as one of her main sales pitches as well as being young and vibrant. For me this is where she blows it – there is no need to play the female card, that’s obvious and here is where she loses me (she wouldn’t have if she said nothing!! .. and still managed to get the female vote) – score 3

Big Picture (10)
She believes in indigenous business and the agri-business sector and communities working together. Simple but valid – score 7

Overall Score
Out of a possible score of 50 Aine scored 34 losing at least 5 in her closing sales pitch!

Good luck with the election Aine!