Posts Tagged ‘Digital Marketing’

Saying “let’s do it” when most of us just wouldn’t dare!

February 18, 2021

Ciara O'Toole - Going Solo on Lake Como

I’m sure we have all been away on holidays in a special place and you pass an auctioneers window and gaze at the houses for sale and think “what if“?

While it’s a nice dream, quickly after 60 seconds you rationalise and the dream is gone.

For me that place would definitely be Siena in Italy, and while I have had this idea for a while I can think quickly for a bunch of very logical and rational reasons why it just couldn’t work …maybe when I retire (isn’t that the easy way of dodging the thought? )

If Covid has taught us anything, it is that you can get your work done from anywhere, hasn’t it? Of course, there are other reasons why I can’t and it doesn’t take me long to list them in my head.

Ciara O’Toole, our very special friend and her husband gazed at that window in Lake Como and decided “lets do it“!!

She was just married, without a word of Italian, a house in Dublin with a big mortgage and a great career as a marketer…crazy idea Ciara!

What I love about her is her adventurous spirit, that ability to “go for it” without a strong safety net and hey, let’s see what happens!

In Ciara’s case lots happened, including a few nasty bumps and wonderful experiences but it has been and continues to be a great adventure!

Did I tell you she learnt how to fly a sea plane and wrote a book about the experience?

If you get a chance at all you might read her book “Going Solo on Lake Como” and maybe tune into the episode of the Win Happy podcast with this intelligent, funny, adventurer, marketeer, entrepreneur, author and pilot who tells her incredible story that is full of many twists and turns!

Let’s celebrate those who say “Let’s do it”, and maybe think about that being you next time you look at that window. 

Check out Ciara’s website by clicking on this link

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR, Graphic Design and Digital Marketing services from our offices in Dublin and Cork, Ireland

Thank you friend..

January 20, 2021

Men's friendship

Maybe it was something that I specifically said in my email about a bad nights sleep or maybe there was just a hint in the some of my other content, that I was under a little bit of a cloud yesterday?

Whatever it was, like all good friends he sensed that my mood wasn’t quite what it should be.

Within minutes my phone rang and it was him.

We chatted about work, about football about Covid and about families and of course he did ask me why I was a bit off colour and not sleeping. He did get it out of me that this was getting close to Dad’s anniversary, and at this time three years ago we were watching him gradually fade away, day after day and the sad memories were weighing heavily on me.

As always, a problem shared is a problem halved and we also got the chance to talk about how he was feeling – his dad sadly passed towards the end of last year.

I am so grateful to my friend for taking time out of his busy day to reach out – it took away the cloud.

So today, and all days, pay close attention to those you love and your colleagues to what they are saying and how they are saying it, and if you can make the time, reach out.

Thank you Roger..

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR, Graphic Design and Digital Marketing services from our offices in Dublin and Cork, Ireland

 

The man at the window

January 17, 2021

Working from home

And there he is..

He must have been there all along, doing exactly the same thing as me, day in day out for months, but it took the leaves to fall from the trees and the evenings to get shorter for me to notice him.

Late in the afternoon, just like me he switches on the light in the upstairs bedroom or “lockdown office” and I spotted him for the first time.

He is working from his house, upstairs in one of the bedrooms in the housing estate opposite me.

When we walk the dogs in the morning and in the evening you can see all of the neighbouring “offices” , the many people at work early in the morning and late in the evening at their new workplaces in bedrooms and on kitchen tables.

It’s as if many of the city centre offices have moved out to the houses in the suburbs with the exception that we can’t take a breather and walk around the corner to the coffee shop or head to the canteen for a cuppa with a work colleague. Instead we just walk down the stairs, put the kettle on, say hello to the dog (if you have a dog!) and come back to the desk.

I don’t miss the commuting time and I certainly don’t miss the costs associated with that, but I do think there is a quiet grind to this extended period of working from home that is probably chipping away at us, in ways that we don’t even realise.

For all of the time saved commuting and the brutal efficiency of meeting the team and clients on Zoom, for some reason I don’t seem to be more productive and when Friday comes I am fairly wiped out.

I read with interest the new proposal by government about remote working which has just been published, ‘Making Remote Work’, Ireland’s National Remote Work Strategy. The Strategy’s stated objective is to ensure that remote working is a permanent feature in the Irish workplace in a way that maximises economic, social and environmental benefits.

Somehow the word “remote” is quite a negative one and it’s literal meaning might resonate with too many of us at the moment.

I know that I don’t want to return to the way it was before, but I’m not sure what exactly I will evolve to.

I don’t know my work neighbour in the window across the way, but maybe some day I will wave and we just might have a coffee at the wall!

Mind your mind..

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR, Graphic Design and Digital Marketing services from our offices in Dublin and Cork, Ireland

 

 

Landing on the Zoom!

January 11, 2021

Landing on the moon

Happy New Year to you!!

As we start into a second full working week of the new year amidst a severe lockdown and an even more severe pandemic with outrageous Covid case numbers it looks like we need to remain on the Zoom for a while longer!

While we barely knew anything about this incredibly powerful communication tool this time last year and most likely had never used it, it’s amazing how quickly it has become a way of life.

Before this year I hated any visual meetings online, and part of that was the clunky software (I’m amazed how Skype never became more intuitive) and the unreliable performance.

I’m not sure if it was lucky timing, but when Covid sent us home in March it seemed to be Zoom or Microsoft Teams in pole position, and very quickly Zoom took a lead and became the standard, the easy one to use and before we knew it, the one most of us were using.

Even now, when I get an invite to a meeting or a webinar I find myself groaning when it is something other than Zoom, because now in this impatient age of ours we want to go click click click and we are in, 100% at ease and knowing what we are doing.

And since March, Zoom have been clever and we have seen better security and new features – I am now using it for meetings, and in Fuzion we have used it for events, training, webinars and workshops, complete with breakout rooms (another great feature), Q&A sessions and polls.

For training purposes alone it has been transformational – we quickly adapted and with a few little tricks of the trade (and humour) you can have a really engaging session with all participants.

I have also been using it for recording my podcasts and as long as the broadband is ok, it has been fantastic!

Making it work for you

Deirdre, the founder of Fuzion  wrote a really excellent blog post early on last year about online meeting etiquette, and it gives some great tips about how you present yourself online and since then I wanted to add a few more tips as we get into even more of the subtleties.

Your Name

When you join the online meeting make sure that your name is right (proper spelling, use capital first letter for first name and surname- even if you are using someone else’s account you can rename yourself on entry) and maybe even consider adding your company name.

If it is a meeting with people from a number of different organisations or departments then make it easy for the others.

Who is in the Spotlight?

When the numbers of participants are high during a meeting then “spotlight” the speaker/speakers as it makes it much easier to see who the speakers are and it makes the session more interesting – even when they are screen sharing you can see just them as they present, instead of everyone.

This is a great feature in Zoom.

Meeting Room message!

As part of the improved Zoom security measures most people will end up in a “meeting room” before being left into the session – there is a facility in your settings to customise the message people will see while waiting in your room. Why not customise and add a little humour!

Where are you on the screen?

My own team just throw their eyes up to heaven (or wherever they like to go!) when I start to ask them where I am on their screen, as part of a silly game we play to break the lockdown monotony. On a serious note I do believe that where you are on the screen can be important.

If you are on the top row (having followed all of the other tips about looking good etc) you are probably better off than being on the bottom row when it comes to being noticed and gaining attention.

The first on the Zoom call occupy that space, and as long as you don’t turn off your video during the session for some reason you will stay in pole position!

For all of the tips and tricks that we have spoken about, and for all of the Zoom learning that we should have on board at this stage I am still amazed how many presenters are still not set up properly and we end up looking up their nose for the duration of their presentation.

..make sure that’s not you!

If you do land on the Zoom make sure you make a great impression!

Greg Canty 

Greg Canty is a Partner of Fuzion Communications who offer Marketing, PR, Graphic Design and Digital Marketing services from our offices in Dublin and Cork, Ireland

 

 

 

Sorry Michael..

October 6, 2020

Inniscarra Bar, Cork

Friday evening, after doing our grocery shopping we decided we would get a quick drink in our local before settling down for the night at home.

This beautiful little pub, the Inniscarra Bar is just outside Ballincollig – it’s your traditional “old mans” pub where there are a bunch of regulars and a few like us who pop in for one every now and then.

We were determined to pop in as the place had just opened that Monday after a cruel six months of “lockdown” to enjoy a drink, to say hello to the lovely owner Kay and to soak up some of the  much missed atmosphere.

All of the Covid signs were up, Kay and her fellow barmaid had their masks on and were busy cleaning the tables every few minutes and making sure that everyone was maintaining a safe distance. The old codgers who were normally perched at the bar on their favourite chairs weren’t for obvious reasons which was sad – there would have been even more opportunities to distance if that was possible, but there you go.

All of the usual faces were there and it was lovely to hear the banter, which pretty much was telling jokes about Covid and who looked funny wearing their mask, to make light of this shite situation and to “pretend” it was somehow a normal night, at least for a while.

We sat near Michael, a lovely, kind, welcoming regular, well known for his jokes who we were told was 88 the previous week – I told him we could now call him “two fat ladies” but he didn’t get it. He obviously never played bingo!

Michael was perched near the fire as always, and after he got a few jokes out of his system he started to tell us how lonely he had been since the lockdown. He lives alone.

With tears in his eyes he told us how he dreaded 6pm each night as that was the time that he would make his way to the pub – the nights were long and lonely and he was fed up of playing chess on the computer.

Someone needs to tell Michael that tonight will be his last night with friends for a while again..

Covid has been cruel, but if we are to shut down and inflict all types of hardship on so many people, we better make it a good shutdown, short and sharp with no cherry picking of different groups of society and no stupid messing around with borders.

We must get to Zero Covid and we absolutely can because what we are living through now just isn’t living.

Sorry Michael…

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

 

Long hair and figuring out what “normal” should look like

July 5, 2020

Greg Canty - Long hair version

I had one of those rare, precious things in these very strange COVID19 times – an appointment at the hairdressers!

We are good friends with one of the owners so Dee made an appointment for me and being honest I wasn’t quite sure how I felt about it.

I was sitting in the waiting area observing all of the safety procedure signage as the team looked after their clients, all carefully spread out in the salon and all with their face visors or masks on.

Since March, we were all forced to jump off our frantic never ending cycle of life and while we have been busy and have continued to work hard it’s been quite different.

There’s been no face to face meetings, there’s been no travelling and there’s been no wearing of blazers and constant work shirt ironing.

As we all know, simple things like haircuts have been impossible, so at this stage my hair has been longer and bigger (I’m a curly head!!) than it’s been since I was in secondary school. It’s been a bit of a joke with everyone how big it is and I must admit that there is something about it that’s been enjoyable as the circumstances have forced me to go back in time.

While this time has been so unusual, complete with so much worry, sadness and uncertainty it has forced a very different way of living on us and as the restrictions are lifting gradually step by step it starts to close a door on the enforced life and prise open a door to some return to normal, whatever that looks like.

In ways I feel many of the changes were great changes and it would be so good to hold onto the better parts as we move forward.

In my head my impending haircut was taking on some ridiculous and much bigger significance – it was closing the door to that strange time.

After a few moments they were ready for me and as part of their very careful process I had to put on a mask – this is the first time I’ve done this and I couldn’t believe how awful it felt having this covering over my face and nose. I totally get why it’s necessary in these close quarters where everyone must be extremely careful as we emerge from lockdown, but it really felt stifling.  They were saying how awful the masks were for sustained periods while working – god love our medical professionals!

So, what will we do with your hair?” was the question by Kelly.

In my head I just wanted to leave and postpone the haircut so I explained to her that there was something about the long hair that I had enjoyed.

After a chat with Darren they reckoned long was actually quite good, so a little “tidy up” was the order of the day and the big mop of hair will love on for another while at least.

I’m not quite ready to return to normal, at least not until I’ve figured out what I want that to look like.

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

 

Grrrrrr…..Great Presentation

May 31, 2020

Bert

This week in the middle of the Covid lockdown we found ourselves presenting to a really great prospect, one of those who was thankfully staying positive at this time and looking for ways to engage with their target audiences.

We had a briefing meeting with them before the lockdown, we got a really deep understanding of their business and the challenges, we brainstormed with the team and we had written a good solid plan with a mix of tactics and some new initiatives that would deliver their objectives.

As with all other meetings at this time we were presenting to the prospect via Zoom with me in my room (the kitchen!), Deirdre in hers (the music room), one of the other team members in their home and the prospect in theirs.

Little does anyone know, but when Dee starts work each day in this lockdown period the two dogs, Honey and Bert wait patiently and when she heads into the room to take her space on the couch, each of them follows suit and chooses a space at either side of her and relaxes for the day, not making a peep except for the intrusion of the postman or delivery man – little Bert lets them know in no uncertain terms that he is the “protector” of this house!

At this stage the two dogs have sat through numerous team meetings, webinars, client presentations and I believe they are the first dogs to attend the Cork Chamber board meeting – that took 200 years to happen!

Anyhow, we were presenting to this prospect and Dee with buckets of professionalism and enthusiasm led the charge through the very detailed proposal – the problem as we saw it, the tactics that we were recommending that should be employed and the “BIG Driving Idea” that we felt would really make this business stand out.

As Dee presented the “BIG idea” she was getting very enthusiastic and animated and as one does her hands were moving accordingly.

Just like the prospect, I and my other colleague were watching Dee on screen and listening to her but we could both hear a very definite “Grrrrrrrrr….. sound”, which was quite unusual.

It was Bert, our gorgeous rescue dog who without doubt was walloped badly in the early stages of his life and since then he gets very protective when he sees hands coming over him.

Dee, quite oblivious because she was lost in the presentation continued with her enthusiastic delivery and again we heard another very definite “Grrrrrr……“.

At this point I had to tell Dee to stop moving her hands around as poor Bert who was alongside her, out of screen shot, could be heard quite clearly pitching in!!

The prospect didn’t mind at all, and if anything it made everything a little more real and genuine.

This Covid lockdown time has been quite unusual and it has asked a lot from all of us. It has made us all very far apart, and in very strange ways it has also brought us very close together, maybe too close!

A big thanks to that prospect, to our team and to everyone else, who despite the awful circumstances made a decision to drive forward and still do positive things when the opposite could have been the easiest thing to do.

During the last recession I found myself using this word a lot….#Positivity

It’s time to get back to it!

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

 

 

HR – A story of two very different team philosophies

April 27, 2020

HR in a crisis

We all know the story .. on the 12th March, the country was effectively shut down except for essential services.

It was a time when each and every single employer in the country had to figure out really quickly what they needed to do to protect the business during this uncertain shut down period – how long would it go on for, how many bills do I have, how much money do I have in the kitty, how much do I need to survive?

All huge questions and with no simple answers and no playbook to refer to.

What we did next reflects who we are, who the business is, our values, our ethos.

A week later, I checked in on a good friend of mine who worked as a baker in a coffee shop (part of a  small but well known chain) around the corner from our office, just to make sure that he was OK.

What he shared with me was a tale of two very different HR philosophies and two very different approaches to their employees.

On exactly the same day he was given notice by his employer and his partner who manages a creche was also told that her place of business was closing because of the “lock-down”.

However, there was a huge difference between both.

In his case he was “left go”, unceremoniously with no guidance towards where he should go to for supports and no word as to what his status would be when this “pause” was over. Effectively it was a P45.

In her case, she was also left go temporarily, but with absolute clarity that her role would still be there when things returned to normal, she was guided towards the supports she needed and the employer set up a WhatsApp group so that the team could stay in touch during the lock-down.

While both of these scenarios were identical, they couldn’t be any further apart.

I have sadly heard of so many cases where loyal employees were just cast away on the 12th March, with virtually no concern as to how they would put food on their tables next week.

Your team are your business, and how you treat them will absolutely determine how successful your business will be and how deep your team will dig for you when needed.

When the lights come back on, I know of a great guy and all of his colleagues who will be looking for a new opportunity, and I know of a great gal and all of her colleagues who be delighted to get back to work and will dig deep for their employer when the chips are down.

What type of employer are you?

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland

 

Time for a (LinkedIn) Group Hug?

April 2, 2020

LinkedIn Groups - Social Media Training

From my experience most LinkedIn users are not using the very useful ‘Groups‘ facility on the platform.

For your industry or your business community there is more than likely a group set up with like minded individuals who have already joined.

These could provide you with the opportunity to interact with like minded people, discuss topical issues, solve problems, demonstrate your expertise, get information or these could easily help you to identify useful connections for your business or organisation.

If you do a search right now…Dublin Chamber, Cork Chamber. UCD Alumni, Marketing professionals, Hospitality professionals in Ireland – you are likely to find a group that matches your search.

Groups will have a filter process for members depending on how they have been created – you will need to request to join or be invited to join by an existing member and an administrator somewhere will decide whether to let you in or not.

If it is a group for a membership organisation it is very likely that they will not grant you access unless you are a member.

When you create a group you have a number of options including:

  • Name and description
  • Industry types (up to 3)
  • Stated rules for the group (how members should use and behave within the group)
  • Whether the group is visible or not: you could for example make it a “closed” group for your organisation so it won’t appear on searches
  • If you allow existing members to invite others to join
  • Approval setting for posts within the group.

New Feature: Messaging

The functionality is always changing so how you can use them is always changing. For example LinkedIn have just now given members within groups the ability to send a message to other members, without being connected to them (and without having the paid version of the platform).

These messages will come into you just like a normal message on LinkedIn.

So…look for a group today that could work for you and your business, click that ‘Join’ button and off you go!

Or…maybe you could be the one to create that group?

What are you waiting for?!!

Greg

Greg Canty heads up the Digital Marketing team at Fuzion Communications and as part of our suite of digital services we offer social media training and social media consultancy, both face to face and online

The Fear Virus and the Pause

March 19, 2020

The pause

Last night was the first night that I slept the whole way through without waking in a week.

The few other nights before that, ever since we were all told that schools, colleges, events and public gatherings were to cease for at least a fortnight, I was waking early due to the fear of the unknown. Yes this fear was about the health of those around us but most definitely it was about the effect that this time would have on our business, that thing that puts food on the table for us and our team.

I guess we are much better off than many in other sectors, whose doors were immediately closed leaving their businesses vulnerable and their teams facing an unthinkable and uncertain period when they don’t have the pay packet that feeds them and covers their high rents and mortgages.

This FEAR that had me waking, without doubt has all of these people wide awake and it is real, tangible and debilitating.

I got so angry when I read a headline today stating that a certain city manager made a statement that he wasn’t prepared to give any commercial rates break to businesses who were forced to close.

Has your pay packet been affected sir?” 

Maybe we can manage a week, maybe two, maybe three, but beyond that there are serious concerns that has everyone fearful, a debilitating fear that will be worse than any Coronavirus and one that can eat deep into your soul and your well-being if you can’t cope with it.

The only way the FEAR virus can be taken away, is if we know that none of us will be left hungry, that no one will be evicted if we can’t pay our rents and mortgages, that our credit rating won’t be affected if we can’t make loan repayments and that we will be provided for if our wells dry up.

As long as everyone in this complex money chain can be both human and realistic, and play their part during this “Pause” of normal activities then we will all be fine.

What has happened will pass, and the “Pause” will slowly change to “go” and normal activity will once again resume and we will all go back to working and bill paying as we have always done.

To their credit, our government is moving fast and seem to fully appreciate the difficulties caused by the “pause” and are putting realistic measures in place to ensure that everyone is looked after at this time.

Once we know it will be ok, we can start to sleep again and take this very unusual window of time to take stock, appreciate our friends and families, look after our communities and look forward to the day that we can step back on the treadmill of our normal lives.

Hopefully we will return to this normality with more kindness and acknowledgement of the precious lives that we enjoy and a much better appreciation for those that are vulnerable, not when it is a “pause” but all of the time.

This is a Pause, try to get some sleep.

Greg

Greg Canty is a Partner of Fuzion Communications, a full service Marketing, PR, Graphic Design and Digital Marketing agency with offices in Dublin and Cork, Ireland