Posts Tagged ‘ireland’

Personal branding and your Coat of Arms

January 12, 2015

personal branding

There is a lot of talk these days about the importance of your ‘personal brand‘; how you always need to be aware of it, how you should project it and how you should protect it.

It is talked about in marketing circles as if it is a new thing and that it is borrowed from the world of products and companies, which all have their own branding that we can easily relate to.

The comparison to products, services and companies can be a little disturbing at first – surely we are human beings and not products (many may disagree!)? After all we have feelings, thoughts, opinions, beliefs, passions, we want to be appreciated and valued and we definitely don’t want to be treated as commodities.

If we forget about the comparison to products and companies it gets easier and we can start to appreciate what our personal brand really means. Our personal brand is our story, it is what we represent, it is what we believe in, it is what motivates us, it is who we are. If you deal with me this is what you get.

The challenge is to properly project our story so that others get what we are all about.

In ancient times the personal brand for our family was captured in our family crest or our coat of arms.

A coat of arms is described as a unique heraldic (a visual way of signifying rank) design on a shield or surcoat. A surcoat, and subsequently a coat of arms was used by medieval knights to cover, protect, and identify the wearer. The coat of arms symbolises the heraldic achievement which consists of a shield with a crest and motto.

These coats of arms came into general use by feudal lords and knights in battle in the 12th Century. By the 13th Century their use had spread beyond the battlefield to become a kind of flag or logo for families in the higher social classes of Europe, inherited from one generation to the next.

Your coat of arms or crest was effectively a way of telling a story about your family and what they represent.

Canty family crestIn the case of the ‘Canty’ crest:

  • the core blue colour in the shield represents Loyalty and Truth (good traits I’m sure you will agree!)
  • the use of yellow represents Generosity (the drinks are on me ..very true)
  • the Chevron (the upsidedown ‘V‘) denotes Protection. Apparently this is often granted as a reward to one who has achieved some Notable Enterprise (woohoo!)
  • the crescents signify one who has been ‘Enlightened and Honoured by his Sovereign’ (hmm..what did we do to deserve this?)

While this captures and projects a ‘story’ and a set of values and beliefs for my family in many ways it also sets a standard and creates an expectation about our behaviour – something that we all need to live up to.

Ironically the use of the coats of arms evolved over time and started to be used by commercial companies, which are effectively the origins of the modern logo.

Telling your story today

Today we don’t carry around a shield (just a business card..) and we don’t wear a suit of armour so communicating our story can be a little bit more challenging!

The face to face personal experience has always been the most important part of our story. How we look, how we dress, how we speak, how we behave and what we do are powerful ways of telling this story. Those who interact with us get to experience our ‘personal brand‘ up close and hopefully they will carry with them a positive version of our story.

For those at a distance our modern day coat of arms is our blog, our Facebook, Twitter, LinkedIn and other social media accounts. This is where we get a chance to show our photo, detail who we are, what we have learnt, what we have done, what we believe in and then bring all of this to life through our regular conversations and interactions.

In Ireland alone there are 1.4 million LinkedIn users. The most common activity of these users is looking at other people’s profiles. I wonder why..

How is your coat of arms looking? 

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Far from shore

December 28, 2014

Relaxing at sea

The sweet spot of the holidays … When you have been off for a few days, enough to have been able to come down the gears and properly switch off and far enough from going back to work so you don’t have to start thinking about it again.

This rare time, when you are far from shore is special, you start to recharge, refresh, replenish and get to know the ‘other’ you and when your head is clear all manner of things can happen. These brief moments come along just once or twice a year and before you know it, it’s time to turn the boat around and head back to land.

The question is …what are you doing with this precious time?

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

Branding or just Storytelling?

December 16, 2014

Storytellers

Jeff Bezos, CEO of Amazon perfectly summarised branding when he declared “your brand is what people say about you when you leave the room

So..branding isn’t about logos or tag lines? …it is actually what people say about you.

In that case our job as marketeers is to simply help our clients tell the story of their business, organisation, products and services effectively so that when people talk about these things they say exactly what we want them to say.

In effect we need to be great storytellers, creating memorable content that connects with our target audience in a way that they will remember positively.

Telling memorable stories takes great copy, imagery, logos, tag lines, ideas, PR campaigns, events, sponsorships, initiatives and social media activity.

When we talk to clients about the Fuzion process we try to forget about the industry jargon and instead we talk about stories:

Capture your story

It is vital that your story, the essence of the organisation is captured properly – this is an important and necessary first step. It is damaging to promote your business if this part is not right.

Whenever and wherever anyone comes across your products, services, website, promotional material, vehicles, premises and even the individuals in your team your story must be told in a way that properly reflects what you want.

Finding your story

If I look for the products or services that you offer with the help of Mr Google it is vital that you are found easily and prominently. This is the low hanging fruit!

When we build websites for our clients we make sure the platforms they are built on facilitate good search engine performance and that we include the right ‘copy’ (the keywords customers use when they search for your products or services) so they are found prominently by potential customers.

Telling your story

Every business must promote itself so that people know it exists. This is your advertising, PR campaigns, direct marketing, email marketing, events and sponsorships all designed to tell your target audience that you exist and what you do.

This must be done carefully and consistently so that the right story is always told.

Conversations about your story

We often hear that 80% of business comes from referrals or ‘word of mouth‘.

Surprisingly only a portion of these referrals will be from actual customers. Often these referrals will simply come from people who have ‘heard about you‘ somewhere along the way.

Social media when correctly used is a fantastic way to generate these referrals and get the right word of mouth going through online ‘conversations‘ and interactions.

It is also a great way to communicate the personality and beliefs of the organisation in a way that is often impossible through other communications.

Protecting your story

The last part of the process is only ever called into action when something goes wrong. We help organisations when incidents occur that have the potential of ruining the good ‘story‘ of an organisation.

The larger well prepared organisations will have predicted possible negative scenarios and will have a ‘crisis drill‘ in place to deal with these should they occur. Often you just cannot predict every possible scenario and when the wheels do fall off unexpectedly we will get the call to help when it is really needed.

What’s your story?

Every individual, business and organisation has a story to tell and this ‘story’ process works best when it is carefully executed as part of an integrated plan.

Marketing?…nah, just like the guys around the camp fire we are just storytellers!

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork, Ireland

A tribute to young mothers!

December 10, 2014

Young mother with her baby

Oh no … The woman with the young baby is sitting next to me on the plane!!

My early prayers were that the weirdo in the queue who was intoxicated wouldn’t be next to me …can I take him instead?

I’ve dodged the ‘baby on the plane‘ bullet for long enough and this time it happened and this kid is a live wire. Within the first 30 seconds I am slapped by the little live wire as she jumps and hops and kicks and can’t stay still.

Deirdre gives me some early advice “avoid eye contact with the kid“. She always has something wise to say – I decide to take the advice.

The young mother who seems to be travelling alone is well equipped – her bags with all her necessary baby stuff are put down by her feet, which in a blink chews up all of the leg room in the already squashed Ryanair flight.

To calm the kid down she produces a bottle … That works for about 5 minutes, an IPad works for another 5 minutes and then we enter the ‘danger zone’. The kid is now standing, twisting, jumping and writhing and starting to make noise as she reaches for anything and anyone that grabs her attention.

I can barely move in my seat but the very talented mother can still manage to get things from her bag and put things away and still keep the contorting baby on her lap.

My god…. this is unbelievable… why would she even contemplate such a journey and the little part I’m witnessing no doubt came after struggling with luggage and buggies..why ?

Oh no ..Now comes the sniffing of the bum … please let it be a clean one for everyone’s sake – I was looking forward to a glass of wine and now I’m just praying for no smelly surprises!!

More writhing and wriggling … What happened – we have calm.

The drinks trolley arrives and the poor mother watches enviously as we order a red wine and a prosecco – I feel very guilty and want to ask her does she want a drink … she would probably think that I am a weirdo!

Is she dreaming of a time when life was less complicated? Where is she flying to? Why is she by herself?

We are flying to Wroklaw (up until a month ago I hadn’t heard of it either!) in Poland with friends for the weekend. My guess is she is living in Ireland and visiting home for a while ..maybe?

The kid is acting up again so she is down by my feet scrambling in her bags for the next rabbit … Baby’s bottle!

It’s all calm again. I spoke too soon … the bottle goes flying and hits me on the leg. At this stage I have my red wine firmly gripped to make sure it doesn’t go flying as well.

I’m already dreading the landing as I know it drives the kids ears bonkers, what if the she pukes ..more prayers

I don’t think you should be giving her a banana …I’m now fearing the worst …smelly bum, pukes and tears.

You won’t believe this … I manage to knock over my own red wine on my one pair of jeans …typical !! Sh**, f***, pi**.

My young mother politely reaches into her bag of tricks and comes to my rescue with baby wipes!!

As the plane descends the poor kid starts to cry with the air pressure and her mother holds her and strokes her head until the plane lands..phew!

As I come down the steps of the plane I see this miracle mother struggling with her bags, her buggy and her child before the next leg of her journey.

Mother , I salute you for the fantastic job you do !!

Greg Canty 

Greg Canty is a Partner of Fuzion who offer Marketing, PR and Graphic Design services from our offices in Dublin and Cork

 

Feeding the fly on the wall

October 5, 2014

fly on the wallIn many ways we are all a little curious..

What are they really like, what is she like, are they nice people, what is the spirit of the place, what do they really believe in, is it all about profit, what does he do in his spare time, what experience does she have, what happens behind the scenes, what is their process, how committed are they to results, what are they passionate about, what is it like to work there, what are the people like that do the real work that we never get to meet?

At times we would love to be a fly on the wall to see first hand what the real story is so that we could really get a sense of that person, that business, that organisation – can we believe in them enough to trust them and maybe even do business with them?

Next time you tweet, post on Facebook, write a blog post, publish a photo, update your bio or post on LinkedIn think about that fly on the wall and feed him well!

Greg Canty is a partner of Fuzion

Contact me if you are interested in the Power You online reputation programme which I will be starting soon in Dublin and Cork: greg@fuzion.ie

Fuzion offer Social Media Consultancy and Training in Dublin and Cork

Hashtags and Breadcrumbs

June 6, 2014

Hasttags Explained

I see the confused look on their faces and Hashtags are often just one step too far!

What is all this hashtag business?” I get asked.

At times it does feel like we are talking another language…

At my social media courses I think it is the one thing that definitely seems to bother people the most. It is a step too far: On Twitter they understand followers, they get following and know that tweets must be less than 140 characters but the mere mention of Hashtags and it seems to add that Tipping Point of confusion that never fails to get a few moans and groans of exasperation. Too much!

So what the hell are these nasty things and how and when might you use them?

In very simple terms a Hashtag is a means of adding a “tag” or label to a post (tweet) on Twitter by using the “#” symbol followed by a continuous set of characters. This is normally a word or a few words joined together.

For example if I prepared a tweet about a new shop opening in town I might tweet “Great to see a new shop opening on Grafton Street #Positivity

When you do this on Twitter it automatically changes the colour of this text, making it stand out and it also adds some “link” functionality to that word(s). If you click on this “link” Twitter will display a list of all the tweets where this hashtag was used.

In a way it gathers them together, which is really handy if it brings the reader to a bunch of tweets about a topic they were very interested in.

While Twitter will track popular topics and show you the keywords that are used most frequently in posts (trending) it will also track the most frequently used hashtags. If everyone who is talking about a popular topic uses a particular hashtag to label these posts it not only gathers them together but it also helps to get the topic trending.

Hashtag ExplainedSo when might I use a hashtag?

For me the single biggest advantage to the use of a hashtag is the simple colour change to that keyword. The text appearing in a different colour draws the readers attention to it and when used properly it can help to communicate the subject matter of that post. The link functionality as discussed earlier is an added bonus.

You can use your own hashtags (there is no ownership of them) or decide to join in on conversations about topics where a particular hashtag is being used already and use it in your posts – this can give you and your tweet visibility if this topic has stirred up a lot of interest.

For me a hashtag can be used in a powerful way to signify a Key Message of yours or a significant  “Breadcrumb” (click that link for my blog about key messages) that you wish to leave behind about you and your business for the reader.

You might use a hashtag to label posts about:

  • An event or concert #LondonFoodFest or #EP14 (Electric Picnic 2014)
  • Elections #LE14 (Local Elections 2014)
  • A place #Dublin
  • A cause #LGBTRights
  • A sentiment #LoveCork
  • An outlook #Positivity
  • A philosophy #WinHappy
  • A show #Murnaghan
  • Your team #LFC #YNWA
  • Publicising job opportunities #Jobs or #JobFairy

You can use the hashtags in very many ways to suit the occasion and to draw extra attention to the point you want to make or a particular keyword(s) in your post.

Murnaghan

You will find the more progressive TV shows will encourage the viewer to tweet about a topic being discussed and will suggest a hashtag to use – in a way the viewer is asked to “join the discussion“.

Hashtags are also appearing in adverts for brands, where they are often used to help create an association for the consumer between a sentiment and the product or service #LoveLife.

For me hashtags are used best when you decide on a “family” of these, which should be used consistently for you and your business.

Having decided on your key messages you might devise a range of hashtags that might best be used to communicate these little breadcrumbs about you and your business.

For example a restaurant in Dublin who prides themselves on using local artisan suppliers, who have an extensive menu with good gluten free and vegetarian options, who stock a range of craft beers and is very proud of the city and who offer free treats on a Tuesday, might regularly tweet using hashtags such as:

#SourceLocal #Artisan  #GlutenFree  #VegMenus  #CraftBeers  #LoveDublin  #TreatTuesday (hopefully not all at the same time!)

When you are posting you are best keeping your hashtags as short as possible, memorable and try to use them just one at a time in tweets. Used consistently and in the right context you would be surprised how quickly a place gets known for these things.

For example when I tweet I use hashtags a lot to draw attention to particular things in my posts and the ones I use most frequently are #Positivity (when talking about good news or job announcements) #WinHappy (when talking about Fuzion – this is a core philosophy) #FuzionFriday (when talking about our Friday lunch with the team) #FuzionPlaylist (when I mention the music playing in the office).

It amazes me when people play these back to me (“I’d love to join ye for FuzionFriday some day”) in the context that I intended and I then realise that I have managed to convey our key messages effectively by using this simple Twitter device.

I do fully understand people’s frustration with all of this new media and it’s quirks and idiosyncrasies but most of it is built to be easy to use ….once you know how!

You may prefer not to use hashtags at all (sometimes there may be no need) but if you want to get that special message across then start using this new language…

 #HashtagHeaven

Greg Canty is a partner of Fuzion Communications

Fuzion Communications offer Social Media Consultancy and Training from our offices in Dublin and Cork

Crisis, What Crisis?

April 18, 2014

Supertramp - Crisis, What Crisis?

Little did I know that in 1977 when I was listening to ground breaking music with our very cool Spanish summer student that years later some of this would continue to make an impact.

I was just 12 years of age and I was listening to music by fabulous bands and artists such as ELO, Lou Reed, Supertramp and Bob Dylan.

That summer we listened to some incredible albums including Face the Music (ELO), Even in the Quietest Moments (Supertramp), Street Hassle (Lou Reed) and one that always stuck in my mind was Crisis, What Crisis? by Supertramp.

I loved the name of the album, the cover was really cool and the music lived up to the promise.

My passion for music kicked off that summer so much so that I ended up opening my own music stores (I reckon I made a lot of landlords wealthy!) in my twenties and now we find ourselves often operating in the Crisis business.

Crisis PR

Much of our normal PR work is planned out in advance with our clients having clear communication objectives – its our job to secure media coverage to achieve these objectives.

With Crisis PR work you can get a call on a Sunday, which requires you to drop everything that you are doing and jump into action for an organisation that requires immediate help to deal with a situation. These situations are always different, they require clever thinking on your feet and inevitably they are very fluid, often changing by the minute.

Sometimes an organisation has the benefit of some advance warning where they have prior knowledge of something that could happen, which they know may require careful handling with the media and other stakeholders.

Over the last number of years this seems to have been an area of our business, which has grown and grown. We have recruited deliberately to give a great service in this area as our team now includes ex-journalists, individuals with political communication experience, individuals who provide media training and others with significant TV experience.

We also find that our expertise in social media is vital in a crisis situation as you can track issues, mentions and sentiment about the issue. This helps greatly with our media communications as you can gauge the temperature of an issue and use this information to often correct misunderstandings.

Crisis Planning

Just like you take out an insurance policy to protect against risk it is a really good idea to have a plan in place to prepare your organisation for a crisis situation.

No organisation can afford to hide in a crisis as it has the potential to damage relationships with clients and stakeholders, wreak havoc with an organisation’s reputation, seriously effect revenue and in some cases lead to closure. Social media in particular can accelerate the speed and damage from a crisis situation.

We work with our clients in advance of any potential crisis, planning such things as:-

  • Reactive Statements
  • Preparing spokespeople, including Media Training
  • Monitoring traditional and online media
  • Devising a plan that will be put into place should a potential crisis become a reality
  • Developing an Internal Communications Strategy to include communications to relevant stakeholders
  • Crisis Social Media Strategy

Hopefully you will never need our Crisis PR services but if that ever happens you know we are ready…

Greg Canty

Fuzion with offices in Dublin and Cork, Ireland offer a full Crisis PR Service. Deirdre Waldron, (Partner) heads up the Crisis PR team, which includes former journalists, media training and social media expertise.

Seven Tips to Building Your Online Tribe

April 8, 2014

Tribesman

“I’ve set up my social media platforms but I’m finding it very difficult to build a following” is a problem I hear from many of our clients and I know they look to me for a simple solution, a magic trick, a special feature or some nugget of advice that will solve this dilemma easily.

I’m sorry, the bad news is that there is no one trick or piece of magic but of course it can be done if you follow some of my tips. I’ll assume in preparing these tips that you want the right people following and not just numbers purchased online from click farms for the sake of looking popular.

Here are my seven magic tips that I believe will work for you:

1. The Tribe Mentality and Getting the Basics right

You must think in terms of building your tribe at all times and this involves exercising a discipline and structure that allows you to easily pick up new followers.

When you set up any of your social media platforms make sure you execute the process of inviting your email database to follow you, include social media links on your website and on your email signature and make it easy for people to subscribe to your e-newsletter or follow your blog.

Another simple piece of advice here is to highlight your social presence offline on all posters, adverts, signage, shopping bags and other materials where someone may interact with your business or service.

2. Start the chat,  you’re not Kim Kardashian!

Kim Kardashian & Greg CantyWe all have to do a little reality check about what type of business we are and realise that it is quite possible we do not have the natural appeal of  Kim. This is a real dilemma for certain businesses who being honest you may not be inclined to automatically follow such as the Insurance Broker in Ranelagh or the Chiropodist in Gort.

My advice to any businesses without the “Kim” appeal (that’s most of us!) is that they must initiate a lot of the social media chat by first doing the following and then interact with what that target audience are saying.

While it’s vital that we get our own message across in our communications it’s just as important that we achieve awareness for ourselves by interacting with others. Join the conversation of others, share and retweet their posts and in no time at all you will find they will do the same for you, which will bring you new followers.

3. Lose the robot, talk about the match

At some point in time we were taught about formal business communications, which has us often behaving like robots. The beauty of online is that we can lose much of the formality that can choke normal written communications and this allows us to show some of the really important attributes about our business such as our personality, our humour, our interests, our caring side and how passionate we are about things that matter to us.

It’s amazing the difference it makes to a business relationship when you discover that a prospect is also a hugely passionate Liverpool FC fan!

4. “Like” and Stop Selling

Being realistic why would someone want to become a member of your online tribe?

The Facebook word “Like” can really focus you here when you are communicating and the word dislike can be just as useful. I’ll follow you on twitter, subscribe to your blog, read your newsletter or connect with you on LinkedIn as long as it delivers some benefit to me – it should be an experience that I “Like“.

Are you going to give me advice, make me smile, be nice, let me be the first to know about special offers, offer me samples, invite me to exclusive events, promote my business, help me to solve problems, enrich my life in some way or do you just want me to Buy, Buy, Buy?

If  the online platforms are used to deliver benefits to your tribe, to build relationships and rapport with them, the sales will look after themselves.

5. Brushing your teeth

In the same way that brushing once a month won’t do your teeth any good, posting infrequently online will do your business no good.

The biggest stumbling block to success that I see with clients is that they struggle to make online activity part of their regular routine. It’s vital that you do your weekly blog post, that you schedule your newsletter, that you post daily on all of your social media platforms and this becomes part of the normal running of the business.

Every time you post you are effectively promoting your business, which is a great habit to get into just like brushing your teeth!

6. The Power of You

Just as we want to build our tribe of followers it’s really important to leverage the tribe that you have within your organisation. Online activity comes alive through person to person interactions – I’d much prefer to talk to a person rather than a logo.

Where possible I would encourage as many individuals as possible to pro-actively wave a flag for the business online, which spreads the workload, maximises the reach but also increases the effectiveness. This works as long as there is a good solid social media policy and a clear understanding around objectives and key messages.

Where companies have accounts online it is always a good idea to introduce the person behind the posts where appropriate. I have seen Eircom doing this quite effectively on Twitter and it adds a degree of trust to their content.

Show me the money

7. Show me the money!

While you can do all of the right things to build the size of your online tribe there is a time where you just have to advertise to accelerate this process.

With Facebook, advertising is essential both to build a following and then subsequently to reach them with your communications. At the moment success on Twitter isn’t as dependant on budget but unless you are as popular as Kim you will need budget to build your following quickly.

Summary

Like everything else in business nothing comes easy and if you want to build your online tribe you either get a body like Kim, do a reality TV show and have a baby with Kanye West or else roll the sleeves up and do it the hard way!

Good luck with your tribe..

Greg Canty

Greg Canty is a Partner of Fuzion PR and Marketing who offer Social Media Consultancy and Training to clients from our offices in Dublin and Cork.

http://www.fuzion.ie

Time to give up what you’re doing?

March 29, 2014

Flatpack furniture

Edel called me from Dublin to say that the guy who was sent from Viking to assemble the furniture for the new office was grumbling, moaning, huffing – he would be back the next day to start the job!

We finally managed to get the keys for new office and now we had to kit it out. Viking is a great option with their wide range of furniture at reasonable prices but I’ve learnt the hard way that the assembly of the furniture is a big undertaking – even the smallest pieces can be more than awkward.

I had thought that finding someone to do this was going to be difficult but much to my relief it turns out that Viking were now providing this service as part of the package – major phew!

However it looked like Mr Assembly might be hard work ..

I joined Edel in the office the next morning and she gave me a “look” as Mr Assembly and his co-worker could be heard inside the adjoining room grumbling, moaning and huffing about the task ahead.

I made an attempt at cheering up our happy friends by buying them coffee early on but the effect seemed to wear off quickly. It was clear that we would have to tip toe around these boys.

Suggesting our preferred height between shelves was just about digested. They reckoned they didn’t have to assemble the smaller desk units – Dee’s suggestion of a clarification call to Viking seemed to sort out that one and when I asked them if they would be taking away the packing materials it was if I said something really horrible about a close relative!

I had to leave before they finished up so I told them there was a few quid in it for them if they managed to take away the packing materials. I thanked them both for their work and the quieter of the two wished us the best of luck in the new office. That was nice.

Edel called later when the job was done – our happy men took half the packing materials away and once all the units were assembled they refused to push them into position in the office “We assemble things, we don’t move them” – Nice!

Edel who lacked the energy to cajole them took just 5 minutes herself to pull and drag the desks and cupboards from the middle of the room to where she wanted them.

I wondered about our two happy men.

I have no doubt that they were on a tight fee to complete our assembly job but very early on they made a choice about what mood and persona they were going to bring with them to work including a clear decision to do as little as possible.

Were they totally miserable doing this work, was something awful going on in their lives, were they treated really poorly by the last crew they assembled furniture for, were they being treated badly by Viking or by nature are they just grumpy people?

Whatever was going on with them they were miserable and brought this misery with them this day.

If this is how you feel at work is it time to give up what your are doing?

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

 

Confidence, Logic and New Cars

March 10, 2014

Mad Men Cadillac

According to wikipedia Confidence is described as a state of being certain either that a hypothesis or prediction is correct or that a chosen course of action is the best or most effective.

It also goes on to say that Confidence can be a self-fulfilling prophecy as those without it may fail or not try because they lack it and those with it may succeed because they have it rather than because of an innate ability.

This Confidence thing seems to be a pretty important ingredient to success – where can I get it?

Everyone we deal with is now starting to “accept” that the economy is finally improving and consumer/business Confidence is one of the reasons quoted as being responsible for the change.

For example, nationally, car sales are up 28 per cent. The light commercial vehicle market, which is a good sign of activity in the SME sector, saw an increase in sales of 41 per cent in February with sales of Heavy Goods Vehicles, a barometer of activity in the wider Economy, seeing a 68 per cent increase.

Alan Nolan, SIMI Director General: “The Motor Industry is often the first to be affected when there’s a downturn and one of the first to come back when the economy improves. Dealers are undoubtedly seeing a lot more Confidence among consumers, many of whom have been putting off making large purchases over the last few years.

Incredibly February 2014 saw the formation of 37 new companies in the Motor Industry.

Where did this magical Confidence come from all of a sudden?

  • Is it all due to logical factors that the economists can explain in detail?
  • Is it down to clever governmental policy that has strategically steered us into a much better place?
  • Is it because there have been lots of tax breaks, which have lead to increases in disposable income?
  • Are our fabulous banks now getting back to lending again?

Hmmm..

Is it because collectively we changed our attitudes because we all got totally burnt out and fed up with the suffocating negativity everywhere and realised we had to start looking up instead of down and make things happen for ourselves?

Once we changed out attitudes, performance followed and before we knew it many of us witnessed positive results and started believing that things were changing for the better. We were Confident once again.

Confidence

While there were lots of real elements that led to the crash of our economy our collapse of Confidence meant the hole became much deeper than it ever should have been.

For exactly the same reason we will now see a huge improvement – not for any logical reasons but because we are now Confident.

The next time we hit a bump in the road we need to remember that protecting Confidence is the number one priority.

#Positivity

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin