Posts Tagged ‘Greg Canty’

Start believing, stop whispering

December 2, 2013

Waiting for Santa

I was reading an interesting blog post by the hard working and very smart Deirdre O’Shaughnessy, (Editor of the Cork Independent, writer for the Sunday Business Post and regular media panellist) yesterday about signs of positivity and the earliest (Santa Claus wish list) rumblings of tax cuts.

As Deirdre pointed out this thinking might stop when poor Santa gets stuck in the chimney …in truth few of us have regular chimneys these days so like everyone else life is even complicated for him these days!

Deirdre O'ShaughnessyDeirdre talks about the 58,000 extra people working in Ireland in Q3 compared to Q2 and unemployment has dropped below 13%, she talks about the bottoming out and rising of house prices in Dublin (for me scarcity of supply is the best story of all – building is inevitable which means jobs) and the icing on the cake is the bailout exit.

These are all great and very concrete signs of real improvement and even the news that the State is likely to make a profit on the Bank of Ireland share issue is encouraging.

Deirdre goes on “Things seem to be improving. That’s undeniable. Over the past couple of months, business people I have spoken to have whispered that they are seeing a lift. Whispered, because it’s fragile

When I hear Deirdre saying things like this I take huge encouragement from it – in her role at the Cork Independent she would interact closely and regularly with a cross section of businesses from all sectors and this would be a good barometer as to how things are performing “for real“.

Last week I shared in my blog post “Are things on the up at last?” our own experiences in Fuzion both in Cork and Dublin. We are witnessing a definite sea change.

Even last week we had many meetings with clients and prospects who are planning ahead for 2014 – we haven’t seen such early planning for quite some time. People are definitely feeling and most importantly behaving confidently.

Confidence and belief is half the battle – performance will follow. We need to start believing.

2014 will be a great year …instead of whispering it we need start roaring it!

#Positivity

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

The biggest bit of ‘good news’ we’ve been hearing of late is, of course, the bailout exit. This is a bit like being one of the aforementioned young people who can’t find work. You’ve moved out of home so your parents technically can’t tell you what to do any more. But living, jobless, in their garage, has its own restrictions.

Katy Perry and her Twitter Tips

November 26, 2013

Katy Perry - Twitter Tips

Getting someone to tweet for you is cheesy and desperate” said Katy Perry as she was interviewed on the Red Carpet at the 2103 American Music Awards.

She was asked to comment about her incredible Twitter following, which is just shy of 48 million people.

While she is clearly not like the rest of us mere mortals in terms of popularity online she does have a terrific handle on what works and what doesn’t.

Her off the cuff interview was simple but there was pure gold in what she said:

I have a huge responsibility with so many followers

“No one runs my account for me, I do it myself

“I don’t get my manager or my publicist to tweet for me, it’s always me”

“People want to see the authentic, genuine you

“People want to see your personality and it gives them a chance to see that you have fun

“I never try to sell or promote products but I will share ‘stuff’ that I love

It’s always obvious when someone else is tweeting for them –  it’s cheesy and desperate

It’s best to show people what you love, what you like and things that inspire you

Katy ..thanks for the simple Twitter masterclass!

Greg Canty is a partner of Fuzion

Fuzion with offices in Cork and Dublin in Ireland offer social media training and consultancy services

Are things on the up at last?

November 25, 2013

economic crystal ball

I was really annoyed to hear the coverage that the media gave the latest Ernest & Young downgrading of their Irish Economic Forecast in their Economic Eye Winter 2013 report.

The latest All Island EY Economic Eye Winter 2013 report has revised its Gross Domestic Product (GDP) forecast for 2013 downwards in the Republic of Ireland (ROI) from 0.8% to -0.2%“.

The comprehensive report covered more than just this but it was the “downgrading” that seemed to grab the headlines.

I gritted my teeth and shouted “shut the hell up” at the radio when I heard their economic experts being interviewed on air explaining their analysis.

Jesus …we near to hear positive news, we need to hear about those businesses that are seeing growth, we near to hear about the successes and we need to start believing that things are really improving.

ConfidenceIt’s only with confidence that things will start to improve and I firmly believe that this is happening – at least from what we are witnessing in the marketplace.

Giving airtime to such negativity is only going to hold us back as it has done for the last few years. Is market performance all down to facts or is it down to sentiment?

A nice bounce will happen if we start believing ..

While I have every respect for the experts in Ernest & Young I do believe that we have every reason for optimism based on what I am seeing and hearing:

  • We are seeing positivity and real intent by our clients
  • We are seeing competitiveness for staff
  • We are seeing sectors that were dormant such as retail and fashion back engaging for the first time in years
  • Hotels are busier than before – often it’s hard to get a booking
  • The summer for the tourist sector was well up on recent years
  • Restaurants are busier and the corporate market is back in force wining and dining: “Lately Tuesday’s are like Saturday’s” one restaurateur shared with me
  • Christmas party bookings are up on last year
  • The tradesman seem to be busy again
  • New businesses are opening
  • Hotels in NAMA control are being purchased by new operators
  • Solicitors and estate agents are telling me house transactions are happening – not by investors but by genuine buyers
  • Those houses will need furniture, carpets, lighting, painting and decorating
  • Banks are finally making progress with difficult situations and progress is being made
  • Supermarkets are opening new units and fighting a war using a “Support Irish products” agenda
  • The shops seem to be busier than they have been

Of course these are just my observations and the conversations that I am hearing every day.

I genuinely feel things are on the up and I sincerely hope that this is the case – to broaden this conversation can I ask ..

What are you experiencing?

#Positivity

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

Make sharing easy

November 24, 2013

Cork City Ballet

We were lucky enough to be at the Saturday night finale of the Ballet Spectacular Gala at Cork Opera House celebrating  21 years of the Cork City Ballet Company.

I’m not a ballet fanatic by any stretch of the imagination – if anything I’ve been more than a little bit ignorant about ballet and I was pleasantly surprised by such a fantastic night of fabulous music and dancing. Watching such incredible athletes perform gracefully on stage in such a polished production at a fabulous venue was a real treat.

Playboy of the Western World - Cork Ballet Company

To hear “Ride On” by Christy Moore being played in a dance scene during the Playboy of the Western World segment was very special.

In truth I ended up going to the ballet as a result of some random interactions on Twitter with the Cork City Ballet company (@corkcityballet) – I had so much fun and banter back and forth with them online that I just couldn’t possibly miss it!

Ballerina Erina Takahashi from English National Ballet and her partner Yosvani RamosThose attending Alan Foley’s production were also treated to two special segments delivered by some of the world stars of ballet including Prima Ballerina Lucia Lacarra and her partner Marlon Dino and another world-class Ballerina Erina Takahashi from the English National Ballet and her partner Yosvani Ramos.

At the end of the performance, Artistic Director of Cork City Ballet, Alan Foley spoke passionately to the audience about the challenge of operating a ballet for 21 years in a relatively small and unknown city (from a ballet perspective) and on a shoe string budget – well done Alan!

While we were sitting in the fabulous theatre waiting on the curtains to open I was wondering how I hadn’t seen people sharing pictures from the Thursday and Friday night performances on Facebook and Twitter.

All was revealed when the public announcer stated that the performance was about to begin and added “the taking of photo’s and recordings of the performance is strictly forbidden“.

Was this a Cork Opera House rule, a Cork City Ballet rule, some restriction that the star performers insist on or does the taking of photos genuinely interfere with the performers? (I did take a sneaky pic at the very end, which is at the top of this piece).

While many won’t like it and will tut tut (that nearly read like a tutu!) all of this social media stuff, many of us do like to share our life experiences and maybe instead of prohibiting photo’s they should be doing the exact opposite and encouraging them.

Maybe on the intro screen before the show starts show the hashtag #CorkBallet, gently reminding and even encouraging the audience to share their experience of the show online and help it to trend bringing it to the attention of so many others.

If that doesn’t work during the show either allow photos at the end of each segment or let the performers present themselves after the show for photos with guests – can you imagine the excitement of people getting their photos with the gorgeous stars. These would proudly appear on so many Facebook and Twitter accounts and at the same time promote the shows.

The lucky Thursday audience would have shared their experience encouraging their friends and online followers to buy tickets for the Friday and Saturday performances. The Friday audience would encouraged ticket sales for Saturday and the Saturday audience will have their friends and online followers saying “damn, we should have gone – next year we’ll definitely go“.

The Cork City Ballet Spectacular was indeed quite spectacular but should it be made easier for even more people to find out about it? – they would have loved it and Alan and his team might have a few more quid in the coffers for next year!

If you have a great place or a great event …make sharing easy!

Greg Canty is a partner of Fuzion

Fuzion with offices in Cork and Dublin in Ireland offer social media training and consultancy services

Brushing your teeth and Social Media

November 20, 2013

Brushing your teeth - social media tips, FuzionWe have all pretty much figured out that brushing our teeth is a good thing ..well at least I hope so!

While it is a good thing to do it would be a total waste of time if we just brushed them once a month.

To be effective we get into a simple routine of brushing in the morning and before we head to bed at night. If we didn’t do it we just wouldn’t feel right.

The same applies with your social media efforts ..

Having a presence on the different social media platforms is just a waste of time if your don’t find a proper routine for your efforts.

To be effective you just have to post regularly – At a minimum I’m talking a few posts a day on Facebook, even more on Twitter, a post a day on your personal and business LinkedIn page and if you really want to be a pro at least a new blog post a week!

Are you ready? 

Greg Canty is a partner of Fuzion

Fuzion with offices in Cork and Dublin in Ireland offer social media training and consultancy services

Doing the small stuff great

November 18, 2013

Kerrie O'CallaghanSomeone has to answer the phone and someone has to let visitors into the building and greet them as come into the office.

This isn’t rocket science but at the same time it needs to be done right. You would hope that the person with this responsibility would carry out the task in a pleasant and friendly manner – after all, it is often the first impression that anyone would experience of your business.

We’ve been really lucky down through the years in that all of our team are pleasant and friendly and will give a really good impression of Fuzion.

The primary responsibility for answering the phone (we all do it by the way) tends to lie with the ‘junior’, the person who is newest to the team. Initially we find that the newbie is more than happy with this role but after a while they do want to feel that they are progressing and that this task is moved onto someone else.

While everyone who has worked with us has been great at that ‘hello, meet and greet‘ role we had one person who really stood out; Kerrie O’Callaghan.

Day after day we had people on the phone or who had come for a meeting specifically commenting about how special their greeting was.

This wasn’t an isolated incident but an absolute trend – she did this important, junior, simple but yet important task incredibly well.

Not surprisingly the hugely talented Kerrie, who did everything with 150% enthusiasm, progressed quickly and went on to do every task incredibly well but unfortunately for Fuzion she had the emigration bug and is now enjoying huge career success down under.

It’s funny how someone who does the small things great ends up also doing the big things great..

Kerrie, we miss you!

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

Bob Savage, EMC joins the Smarter Egg club

November 13, 2013

Bob Savage - EMC

You have to hand it to him – Aodan Enright from Smarter Egg did a great job!

Not only did he do a great job with his really interesting and enjoyable event this week, at the White Horse in Cork but he has done so well with his Smarter Egg concept of learning, which has evolved gradually since he began a number of years back.

I was one of the early converts – I was immediately intrigued by what Aodan described to me when I met him at a networking event years ago and he didn’t disappoint with a very unique (I hate that word now) business and personal learning experience.

Aodan even had me speaking at one of his first events, which I was thrilled to do.

(I recommend you have a peep at his website and consider trying one of his programmes – it won’t disappoint)

This week at his event he had a number of guest speakers and the high point of the evening was his one to one, up close and personal interview with Bob Savage, CEO of the highly successful EMC in Cork.

I’m not sure if it was the intimate atmosphere of the venue, the fact that Aodan worked for Bob before or if it was just his interrogation skills but it led to a really superb interview and one that gave us a rare insight into a modern, successful business leader.

At times  when asked a question Bob was a little unsure about answering and even stopped to mention that the event was being recorded. Good job Aodan!

However he did open up and gave us some gems:

  • He is big on teamwork and creating a great place to work
  • He loves genuine, enthusiastic people and hates the opposite
  • Passion for what you do is essential
  • He views what he does as a vocation and does acknowledge that he has made personal sacrifices with other parts of his life to reach and maintain the position he holds
  • One of his strengths is that he is accessible and he achieves that by ‘walking around’ interacting with the team and learning from them
  • He takes time out to introduce the EMC recruits because be believes they are the future of the company
  • His secret sauce of success is quite simply ‘people
  • Walking the walk is essential
  • He acknowledges the mentoring and support he received along his journey and admits that at times maybe he didn’t deserve it
  • He has his bad days the same as the rest of us and admits that things have not always been without problems but it is how you react and deal with them that’s vital
  • He loves the excitement of indigenous industry and sees huge potential in Ireland
  • He values his role on the board of Enterprise Ireland
  • In the future he could see himself consulting, assisting businesses and even life coaching “while my stock is still high”
  • Company politics is knowing when to open your mouth and when to shut it!
  • He would have advised his younger self to be more patient, more respectful and mannerly

The particular gem that I loved and took from the session was when he spoke about working hours.

At times you need to do 75 hours in a week but you clearly can’t do that all of the time. The trick is to know when to do it!

That’s one I definitely need to take notice of …way too many 75’s!

Aodan…keep up the great work and Bob…thanks for the refreshing openness and the gems, and welcome to the Smarter Egg club

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

Balancing those debits and credits!

November 11, 2013

Work, Life Balance

Where did that time go?

31 years ago this boy was a raw, innocent 18 year old working as a junior accountant in a mid sized accountancy practice on the South Mall in Cork. At this stage I was two months into my apprentice and I was learning the basics.

Ironically, I had done Economics and Business Organisation in secondary school so Accounting was brand new to me!

For every debit there had to be a corresponding credit was the golden rule – if you got that, your accounts would always balance. If they didn’t balance something was wrong and you had to search for your mistake.

It’s probably easier for everyone now with the computers and the accountancy packages – we had to do it all manually with ledgers in my day. Imagine trying to dig through that lot to find where you went wrong..

I was in practice for 6 years and then went onto industry and eventually swapped the accountancy role for a general management one and that was the official end of my debits and credits (except for my own projects at least).

That debits and credits discipline always stood to me and I do think accountancy and the privilege of working with so many businesses at at a young age was the best business degree anyone I could ever hope for.

You listen and learn from clients, you understand the drivers of their businesses and you use your expertise to help them. In many ways I do exactly the same now except the expertise is quite different and I don’t have to worry about those debits and credits.

The strange thing is that life is full of debits and credits and it too must balance and if it doesn’t something is wrong.

I’ve been working hard all morning …. head out for a nice coffee

My crew work their socks off ….  take them for lunch on Friday

I’ve been stuck in that proposal for hours …. time for a stroll and fresh air

We’ve been working hard all year …. where will we go for our Christmas party?

Work, work, work …. spend time with friends, meet the kids, visit the folks

Busy doing stuff for everyone else …. get tickets for that gig

I’ve been working my socks off all year …. maybe a new car at the start of the year?

Whatever you do today make sure you balance your books!

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

You’ll never know why

November 5, 2013

Word of Mouth

Thanks for the invitation for your event but I just won’t be going.

I don’t want to shop in your store any more and I won’t be recommending that anyone else goes there.

I will probably ever so subtly actually discourage people from going to your store whereas before now I would have done the opposite.

The problem is you will never quite know why ..

The thing is you treated a good friend of someone that I know really well quite badly, which left them really upset. I know they are reasonable people so I trust the stories that I’ve heard and I believe that the poor experience was genuine and not exaggerated.

From my point of view this mightn’t be reasonable or logical but that’s often the way the world works.

Reputation is a funny thing – it takes ages to build a good reputation and it take seconds to destroy it.

Next time you have an issue with a customer consider carefully how you deal with them as it can potentially impact on many more than just them.

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin

Hugh O’Flaherty and those Poppies

November 3, 2013

Hugh O'Flaherty Statue in Killarney

What a great week.

This was the culmination of an idea and the five years of hard work that followed.

Our idea was simple – we wanted to create a permanent memorial in Killarney to honour Monsignor Hugh O’Flaherty, the Irish World War 2 hero who instead of turning his back on escapees and people on the run from the Nazi regime, he gave them shelter.

He ignored the rules and the neutrality status of the Vatican and he set up a network of safe houses in and outside Rome and with the help of a special group of people he helped 6,500 to safety until the war was over.

After the war this very special man visited the prisons to ensure the Nazi prisoners were being treated properly, including the head of the Gestapo in Rome, Herbert Kappler.

Visiting the Nazi’s and in particular Kappler, confused many as they had been involved in so many atrocities and in particular would have arrested and quite probably assassinated the Monsignor if they had captured him. When questioned why he was doing this the Monsignor replied with a very simple and pure response

“God Has No Country”

Until I read a review of the book by Brian Fleming, about the Monsignor’s heroic deeds “The Vatican Pimpernel” I did not know of this great Irishman and to our shock we realised that most other people were exactly the same.

Who?” is the most popular response you get from people when you mention his name.

The sculpture with the accompanying story board in a prominent location in Killarney will hopefully change this both with the Irish and the many international visitors to Killarney.

The sculpture was unveiled on October 31st, 2013, the 50 year anniversary of his death before a large audience, which included the O’Flaherty (and Dineen) family, William Derry (son of Sam Derry, one of the key members of the Monsignor’s team), David Sands and Mo Burton (the grandkids of Henrietta Chevalier, the Maltese widow who offered her home as a safe house for escapees in Rome).

In the audience we also had the Israeli, Canadian and British Ambassadors and John Morgan representing ELMS, The Escape Line Memorial Society.

The moving ceremony consisted of speeches by the town Mayor Patrick Courtney, Hugh O’Flaherty, the grand nephew of the Monsignor as well as Jerry O’Grady the terrific chairman of our Memorial Society. We unveiled the plaques that carried the story of the Monsignor, the “God Has No Country” plaque and the sculpture itself.

John Morgan from ELMS left a wreath of poppies at the feet of the sculpture,

We did it!

Five years of organising, events and fundraising – most of which has come from individuals (please note we received no state help nor support from tourism bodies) brought us to this proud moment.

Killarney now has a beautiful sculpture, a permanent memorial, something to be proud of and a new attraction to visitors, which can only help things in the town. It is also a real connection to British, American and European visitors.

Poppies - Flanders Field

Poppie Anger

While this was an incredible week I was dumbfounded that our chairman received a call from an “angry” citizen enraged that we had allowed the Poppy wreath to be left at the foot of sculpture of the Monsignor. I’m glad he didn’t call me ..

How can any Irish person take in this whole incredible project and the very best they can come up with is to get angry with us because of a Poppy wreath. What has happened to someone that this is the only emotion that is stirred from such an occasion?

What is it about the poppy?

The destruction brought by the Napoleonic wars of the early 19th Century transformed bare land into fields of blood red poppies, growing around the bodies of the fallen soldiers. In late 1914, the fields of Northern France and Flanders were once again ripped open as World War One raged through Europe’s heart. Once the conflict was over the poppy was one of the only plants to grow on the otherwise barren battlefields.

The poppy came to represent the immeasurable sacrifice made and quickly became a lasting memorial to those who died in World War One and later conflicts. It was adopted by The Royal British Legion as the symbol for their Poppy Appeal, in aid of those serving in the British Armed Forces, after its formation in 1921′

The Poppy represents something beautiful growing from the sacrifice of others.

Our key objectives with the sculpture of the Monsignor are to honour his selfless deeds and his courage but more importantly to inspire these traits in all of us so that we can do great and selfless deeds in our lives.

While my first instinct would be to give our angry poppy friend a piece of my mind, instead I hope that he can put his anger and prejudices aside and realise what this is really about. Maybe he should stop and smell the poppies…

As a great man once said “God Has No Country

Greg Canty is a partner of Fuzion

Fuzion are a Marketing, PR and Graphic Design agency in Ireland with offices in Cork and Dublin